J065--**NOTICE OF INTENT TO SOLE SOURCE*** Service Maintenance for ARxIUM Optifill II and FastPak Elite Equipment
ID: 36C26126Q0282Type: Solicitation
Overview

Buyer

VETERANS AFFAIRS, DEPARTMENT OFVETERANS AFFAIRS, DEPARTMENT OF261-NETWORK CONTRACT OFFICE 21 (36C261)MATHER, CA, 95655, USA

NAICS

Electronic and Precision Equipment Repair and Maintenance (811210)

PSC

MAINT/REPAIR/REBUILD OF EQUIPMENT- MEDICAL, DENTAL, AND VETERINARY EQUIPMENT AND SUPPLIES (J065)

Original Source

https://sam.gov/workspace/contract/opp/197aaa46ad6c461db627c6934ba7fea4/view
Timeline
    Description

    The Department of Veterans Affairs is seeking a sole-source contract with ARxIUM, Inc. to provide comprehensive service maintenance and technical support for the Optifill II and FastPak Elite 336 equipment located at the Acute Care Clinic on the Tripler Army Medical Center campus in Honolulu, Hawaii. The contract will ensure 24/7 technical support and service maintenance, including preventive maintenance visits, hardware replacement, and remote diagnostics, with a base period of six months starting January 1, 2026, and an option for a six-month extension. This equipment is critical for the efficient operation of the VA Pacific Health Care System, emphasizing the importance of reliable maintenance services. Interested parties can contact Brandy P. Gastinell at Brandy.Gastinell@va.gov for further information regarding this opportunity.

    Point(s) of Contact
    Brandy P GastinellContract Specialist
    Brandy.Gastinell@va.gov
    Files
    Title
    Posted
    36C26126Q0282 Arxium Maintenance Equipment.docx
    This government solicitation, 36C26126Q0282, is a sole-source Request for Quotation (RFQ) issued by the Department of Veterans Affairs, Network Contracting Office (NCO) 21, to ARxIUM Inc. for a Service Contract Agreement. The agreement aims to provide 24/7 technical support and maintenance for ARxIUM's Optifill II and FastPak Elite 336 equipment located at the Acute Care Clinic (ACC) on the Tripler Army Medical Center campus in Honolulu, Hawaii. The contract includes a 6-month base period from January 1, 2026, to June 30, 2026, with an option for a 6-month extension. Key services include 24/7 telephone and remote support, on-site preventive maintenance visits, hardware replacement, and remote diagnostics. The document also details comprehensive security and privacy requirements for contractors accessing VA information systems, including mandatory training, incident reporting, and potential liquidated damages for data breaches. Invoicing will be handled electronically through Tungsten, a third-party contractor for the VA Financial Services Center.
    Attach 1 QASP.pdf
    The Quality Assurance Surveillance Plan (QASP) outlines the systematic method for evaluating contractor performance for government contracts. This living document details what, how, and who will monitor performance, and how results will be documented. It emphasizes that the contractor is responsible for quality control, while the Government ensures objective and fair evaluation, coordinating any QASP revisions with the contractor. Key government roles include the Contracting Officer (CO) and the Contracting Officer's Representative (COR), who oversee surveillance activities and ensure contract compliance. Contractor representatives, such as the Sales Executive, are also identified. Performance standards are defined, with quarterly reports provided by CORs to the CO. Incentives are based on performance ratings, which range from Exceptional to Unsatisfactory, determined by metrics like system uptime, response times, and key personnel duties. Surveillance methods include periodic COR meetings and user feedback. Performance documentation, including Contract Discrepancy Reports (CDRs), will be used for contractual actions and annual performance assessments. The frequency of measurements and performance reporting is also specified.
    Attach 2 Business Associate Agreement_ARxIUM.pdf
    This Business Associate Agreement between the Department of Veterans Affairs Veterans Health Administration (VHA) and ARxlUM, Inc. outlines the requirements for handling Protected Health Information (PHI) under HIPAA and HITECH Acts. ARxlUM, Inc. will provide break-fix services to VHA, necessitating the use and disclosure of PHI. The agreement defines terms like "Business Associate" (ARxlUM, Inc.) and "Covered Entity" (VHA), establishing that PHI remains VHA's property. ARxlUM, Inc. must implement safeguards, notify VHA of breaches within 24 hours, and provide detailed written reports within ten business days. It also mandates that contractors and subcontractors comply with similar PHI protection standards within U.S. jurisdiction. VHA is responsible for not requesting impermissible PHI uses and notifying ARxlUM, Inc. of any restrictions. The agreement is subject to automatic termination, review every two years, and can be terminated for cause in case of material breach. Both parties agree to amend the agreement as needed to comply with HIPAA Rules, ensuring the secure and compliant handling of sensitive health data.
    Attach 3 Wage Determination 2015-5689 Rev.27 12.2.25.pdf
    This government file is a wage determination (No. 2015-5689, Revision 27, dated 12/03/2025) issued by the U.S. Department of Labor, Wage and Hour Division. It specifies minimum wage rates and fringe benefits for various occupations under the Service Contract Act in American Samoa, Hawaii, and Johnston Island. The document outlines wage rates for administrative, automotive, food service, furniture maintenance, general services, health, information and arts, information technology, instructional, laundry, machine tool, materials handling, mechanics, personal needs, plant and system operations, protective service, recreation, stevedoring/longshoremen, technical, and transportation occupations. It also details benefits such as health and welfare, vacation, and holidays, and includes specific footnotes for computer employees and air traffic controllers/weather observers regarding exemptions and night/Sunday pay. Additionally, the file addresses hazardous pay differentials, uniform allowances, and the conformance process for unlisted job classifications, emphasizing compliance with Executive Orders 13706 (Paid Sick Leave) and 13658 (Minimum Wage for Federal Contractors).
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