Behavioral Health Lab (BHL) Software Maintenance and Technical Support
ID: VA-25-00008201Type: Sources Sought
Overview

Buyer

VETERANS AFFAIRS, DEPARTMENT OFVETERANS AFFAIRS, DEPARTMENT OFTECHNOLOGY ACQUISITION CENTER NJ (36C10B)EATONTOWN, NJ, 07724, USA

NAICS

Custom Computer Programming Services (541511)

PSC

IT AND TELECOM - BUSINESS APPLICATION/APPLICATION DEVELOPMENT SOFTWARE AS A SERVICE (DA10)
Timeline
    Description

    The Department of Veterans Affairs (VA) is seeking industry input for the maintenance and technical support of the Behavioral Health Lab (BHL) software, which is crucial for advancing measurement-based care in mental health treatment for veterans. The procurement aims to ensure the seamless operation of the BHL software suite, developed by Capital Solution Design, while providing necessary enhancements and technical support, including compliance with VA electronic health records integration and training services. This initiative underscores the VA's commitment to improving mental health services through advanced software solutions, with a contract duration of 12 months and four optional 12-month extensions, totaling up to five years. Interested vendors must submit their responses, limited to 10 pages, by 11:00 AM ET on February 18, 2025, and can contact John Mason at john.mason13@va.gov or David Long at david.long4@va.gov for further information.

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    Title
    Posted
    The Department of Veterans Affairs (VA) seeks contractor support for the maintenance and technical support of the Behavioral Health Lab (BHL) software used for measurement-based mental health care. The contractor must ensure seamless operation of the existing BHL suite and provide any necessary enhancements or replacements without service interruptions. Key tasks involve software maintenance, technical support, compliance with VA electronic health records integration, and providing training and helpdesk services. The contract includes a 12-month base period and four 12-month options, allowing for up to five years of total engagement. Performance and deliverables include a Contractor Project Management Plan, monthly progress reports, and adherence to various security and privacy requirements. The contractor will also be responsible for project management, software updates, compliance with federal security acts, and maintaining licenses. This initiative emphasizes the VA's commitment to using standardized patient-reported outcomes to enhance mental health services and treatment strategies for veterans through advanced software solutions.
    The Department of Veterans Affairs (VA) issued a Request for Information (RFI) regarding maintenance and technical support for the Behavioral Health Lab (BHL) software, used to advance measurement-based care for mental illness treatment. This RFI seeks input from industry to inform the VA's acquisition strategies and does not constitute a solicitation for quotes or procurement. The BHL software suite, developed by Capital Solution Design, is critical for clinical decision-making and has significantly increased in use, necessitating robust support services. The VA invites vendors to review a Draft Performance Work Statement (PWS) and provide feedback, particularly on contract types, schedule, pricing structure, team effort, performance feasibility, and data requirements. Interested parties are requested to demonstrate relevant experience, particularly in integrating software into existing VA IT systems. Submissions must include various company details and indication of compliance with VA's subcontracting limitations. Responses, limited to 10 pages, should focus on substantive information rather than marketing materials and are due by 11:00 AM ET on February 18, 2025. Overall, the RFI aims to enhance industry understanding of VA needs while gathering vendor insights for better service delivery in veteran mental health care.
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