V129--Valet Services - Washington DC VA Medical Center
ID: 36C24525Q0169Type: Solicitation
Overview

Buyer

VETERANS AFFAIRS, DEPARTMENT OFVETERANS AFFAIRS, DEPARTMENT OF245-NETWORK CONTRACT OFFICE 5 (36C245)LINTHICUM, MD, 21090, USA

NAICS

All Other Transit and Ground Passenger Transportation (485999)

PSC

TRANSPORTATION/TRAVEL/RELOCATION- TRANSPORTATION: OTHER (V129)

Set Aside

Service-Disabled Veteran-Owned Small Business (SDVOSB) Set-Aside (FAR 19.14) (SDVOSBC)
Timeline
    Description

    The Department of Veterans Affairs is seeking a qualified contractor to provide valet services at the Washington DC VA Medical Center. The procurement aims to deliver comprehensive valet services that assist veterans, patients, and visitors while ensuring efficient operations and adherence to safety regulations. This contract is particularly significant as it addresses the parking challenges faced by the medical center, with a total estimated value of $19 million over a base year and four optional renewal periods. Interested parties, particularly Service-Disabled Veteran-Owned Small Businesses (SDVOSB), should contact Contract Specialist Tracy M. Dotson at tracy.dotson@va.gov for further details, with the contract period commencing on April 1, 2025.

    Point(s) of Contact
    Tracy M DotsonContract Specialist
    tracy.dotson@va.gov
    Files
    Title
    Posted
    The Presolicitation Notice announces an upcoming Request for Proposals (RFP) for Valet Services at the Washington DC VA Medical Center, with a solicitation number of 36C24525Q0169. It is aimed at Service-Disabled Veteran-Owned Small Business concerns, as indicated by the SDVOSBC set-aside. The response deadline for the solicitation is set for December 19, 2024, at 1:00 PM Eastern Time. The contracting office is located at the Department of Veterans Affairs, Network Contracting Office 5 in Huntington, WV. While this notice indicates that a formal solicitation is forthcoming, it emphasizes that this is not a solicitation itself. The primary intent of this document is to inform potential vendors about the future availability of the RFP and the VA Medical Center's needs related to valet services. Interested parties are encouraged to stay attuned for further details. The notice includes contact information for Contract Specialist Tracy Dotson for any inquiries. Overall, this presolicitation sets the stage for a competitive procurement process within the federal contracting arena, specifically tailored for veteran-owned businesses.
    The document outlines a Request for Quotation (RFQ) for Valet Services at the Washington DC VA Medical Center. The contract is a Service-Disabled Veteran-Owned Small Business (SDVOSB) set-aside and is classified under NAICS code 485999. The main purpose is to solicit a contractor to provide efficient valet and shuttle services, ensuring timely assistance for veterans, family members, and visitors, while addressing significant parking challenges at the medical center. The contract will include a base year (April 1, 2025, to October 31, 2025) and four optional renewal periods, with a total estimated contract value of $19 million. The contractor must ensure that staff are adequately trained, adhere to stringent operational guidelines, and maintain high customer service standards, including a strict no-tipping policy. They are responsible for the secure handling of vehicles, compliance with wage laws, and professionalism in uniforms. Performance metrics will be regularly evaluated, and the contractor will be held accountable for any damages or incidents occurring during service. The RFQ underscores the government's commitment to partnering with veteran-owned businesses to enhance service delivery within the VA system.
    The document outlines the requirements and specifications for a contract to provide Valet Parking Services at the Department of Veterans Affairs Medical Center in Washington D.C. The contractor is responsible for delivering comprehensive valet services to assist veterans, patients, and visitors while ensuring efficient operation, safety, and adherence to regulations. Key responsibilities include staffing, customer service, vehicle handling, and compliance with “No Tipping” policies. The contract is structured as a firm fixed price for a one-year base period with four optional renewals. Operational hours are set for weekdays, with rigorous requirements for staffing levels and performance metrics, such as a ten-minute turnaround for parking and retrieval of vehicles. The contractor must implement quality assurance, maintain communication with the Contracting Officer Representative, and handle complaints and claims effectively. Training guidelines ensure that valet attendants are professional, courteous, and knowledgeable about VA policies. Moreover, the contractor must conduct background screenings, uphold safety and emergency procedures, and adhere to a zero-tolerance policy for drugs and alcohol. Regular performance evaluations and customer satisfaction surveys will be conducted to ensure service quality. Overall, this document reflects the government’s commitment to providing high-quality, secure services to veterans within a structured contractual framework.
    The document pertains to a modification of a solicitation issued by the Department of Veterans Affairs for valet services at the Washington DC VA Medical Center, under RFQ 36C24525Q0169. The primary objective is to clarify the service requirements, correct the quantity of the proposed contract line item (CLIN 0001), and address questions raised by potential bidders. Key details include a contract period commencing April 1, 2025, with options extending through October 31, 2029. The solicitation emphasizes the need for efficient valet operations, stipulating that no vehicle should wait more than 10 minutes for valet parking or retrieval. There are specific labor requirements outlined, including a total of 13 valet attendants and supervisors, as well as considerations for compliance with Department of Labor wage rates. An amendment has been issued to confirm that the requirement is strictly for valet services, dismissing prior references to shuttle services. The modification includes important clarifications on the parking space allocation, operational times, and detail the contractor's responsibilities regarding vehicle processing and handicapped patient services. These clarifications aim to ensure all bidders fully understand the requirements, facilitating a fair and competitive bid process.
    Lifecycle
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