DA10--Learning Management System Cloud Subscription and Support Service
ID: 36C26126Q0210Type: Solicitation
Overview

Buyer

VETERANS AFFAIRS, DEPARTMENT OFVETERANS AFFAIRS, DEPARTMENT OF261-NETWORK CONTRACT OFFICE 21 (36C261)MATHER, CA, 95655, USA

NAICS

Other Computer Related Services (541519)

PSC

IT AND TELECOM - BUSINESS APPLICATION/APPLICATION DEVELOPMENT SOFTWARE AS A SERVICE (DA10)

Original Source

https://sam.gov/workspace/contract/opp/996855b216ed4f8fa8444f9d6852f48e/view
Timeline
    Description

    The Department of Veterans Affairs is soliciting proposals for a firm-fixed-price contract to provide a Learning Management System (LMS) cloud subscription and support services for the Southern Nevada Healthcare System. The contract encompasses a base period of one year, with four additional one-year option periods, aimed at enhancing healthcare education and compliance for staff training and professional development, ensuring 24/7 cloud access. This LMS is critical for maintaining adherence to VA standards and facilitating ongoing education for healthcare professionals. Interested offerors must submit questions by December 8, 2025, and all quotes by December 16, 2025, by 10 AM PT, with the procurement falling under NAICS code 541519 and a size standard of $34 million. For further inquiries, contact Contract Specialist Brandy P. Gastinell at Brandy.Gastinell@va.gov.

    Point(s) of Contact
    Brandy P GastinellContract Specialist
    Brandy.Gastinell@va.gov
    Files
    Title
    Posted
    36C26126Q0210 LMS Cloud Subscription and Support Service.docx
    The Department of Veterans Affairs (VA) is soliciting proposals (RFQ 36C26126Q0210) for a firm-fixed-price contract to provide a Learning Management System (LMS) cloud subscription and support services for the VA Southern Nevada Healthcare System. The contract includes a base period of one year and four one-year option periods, running from January 5, 2026, to January 4, 2031. The LMS will support healthcare education professionals, ensuring staff training, compliance with VA standards, and professional development with 24/7 cloud access. Key deliverables include system setup, user training, ongoing technical support, and compliance documentation. The solicitation emphasizes security and privacy, requiring adherence to federal laws, VA directives, and prompt reporting of any data breaches. Offerors must submit questions by December 8, 2025, and all quotes by December 16, 2025, both by 10 AM PT. This is a full and open competition under NAICS code 541519, with a $34 million size standard. The contractor must comply with various FAR and VAAR clauses, including those related to payment, contract terms, and security prohibitions concerning foreign-made equipment and services.
    36C26126Q0210 Presolicitation Notice.docx
    The Department of Veterans Affairs, Network Contracting Office (NCO) 21, intends to issue RFQ 36C26126Q0210 for a Learning Management System with cloud subscription and support services for the VA Southern Nevada Healthcare System. This firm-fixed price solicitation, conducted under FAR Part 13 Simplified Acquisition Procedures, has a NAICS Code of 541519 (Other Computer Related Services) with a size standard of $34.0M. The contract includes a base year and four one-year option periods. Quotes are due by 10 AM Pacific Time on December 16, 2025, and must be submitted via email to Brandy.Gastinell@va.gov. Submissions require an itemized quote, technical capability, past performance, and supporting documentation to meet the solicitation's requirements.
    Attach 1 QASP.pdf
    This Quality Assurance Surveillance Plan (QASP) outlines the systematic method for evaluating contractor performance for a federal government contract, likely within the VA Southern Nevada Healthcare System. It details what, how, and by whom monitoring will occur, along with documentation procedures. The QASP emphasizes the contractor's responsibility for quality control while maintaining the government's role in objective evaluation. Key government personnel include the Contracting Officer (Brandy Gastinell) and the Contracting Officer's Representative (Kristen Demers), who oversee contract compliance and technical administration, respectively. Performance standards are defined, with surveillance methods including periodic COR meetings, performance metrics (KPIs), and user feedback surveys. Performance measures cover key personnel duties, system uptime (99.9% AQL), technical support response time (95% within 24 hours), user satisfaction (85% satisfactory or higher), course completion rates (95%), and implementation milestones. Performance ratings range from Exceptional to Unsatisfactory, with documentation of both positive and negative performance, including Contract Discrepancy Reports (CDRs) for unacceptable performance. This living document ensures accountability and effective oversight of the contracted services.
    Attach 2 Wage Determination 2015-5593 Rev.29.pdf
    This government file, Wage Determination No. 2015-5593, outlines the minimum wage rates and fringe benefits for service contract employees in Clark County, Nevada, effective July 8, 2025. It details hourly wages for numerous occupations across various sectors, including administrative, automotive, food service, health, and technical roles. The document specifies that contracts awarded on or after January 30, 2022, are subject to Executive Order 14026, requiring a minimum of $17.75 per hour, while contracts awarded between January 1, 2015, and January 29, 2022, fall under Executive Order 13658, with a minimum of $13.30 per hour. It also covers paid sick leave under EO 13706, vacation, and holiday entitlements. Procedures for conforming unlisted employee classifications and provisions for hazardous pay differentials and uniform allowances are also included, ensuring fair compensation and compliance for federal contractors.
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