This Performance Work Statement (PWS) outlines a non-personal services contract for preventive maintenance and inspection of Hirsch Electronic Security Systems for DLA Installation Management, Europe & Africa in Kaiserslautern, Germany. The contract includes a six-month base period and a six-month option, focusing on cybersecurity maintenance, server upkeep, and adherence to Risk Management Framework (RMF) standards. Key services involve proprietary Velocity Software updates, server maintenance, security certification support, and comprehensive RMF reporting and documentation. The contractor must provide all necessary labor, supplies, materials, and transportation, ensuring compliance with specified performance standards, including quality assurance, quality control, and strict response times for service requests. The PWS also details requirements for contractor personnel, materials, warranties, and adherence to U.S. and German holidays, emphasizing the importance of security clearances and installation access for personnel working at Kleber Kaserne.
This Performance Work Statement (PWS) outlines a non-personal services contract for preventive maintenance and inspection of Hirsch Electronic Security Systems (ESS) for DLA Installation Management, Europe & Africa in Kaiserslautern, Germany. The six-month contract, performed at various buildings within Kleber Kaserne, requires the contractor to provide all labor, supplies, and equipment. Key responsibilities include cybersecurity and server maintenance services, Velocity software updates, security certification and accreditation support, and adherence to Risk Management Framework (RMF) standards and documentation. The contractor must develop a maintenance plan, respond to service requests within specified times, manage specialized personnel and materials, and comply with strict performance and quality control standards. Personnel must meet identification, access, and security screening requirements, and the contractor is responsible for safety and safeguarding government property. The PWS also details contract management, communication protocols, invoicing procedures, and lists U.S. and German holidays.