The Department of Veterans Affairs (VA) seeks a vendor to provide vital courier services for its Veterans Health Indiana facilities. The primary goal is to ensure efficient and timely transportation of medical specimens, supplies, and pharmaceuticals between various VA locations and, occasionally, directly to patients' residences.
The VA requires a flexible and responsive service that can adapt to unscheduled and emergency deliveries, emphasizing same-day or next-day turnaround times. Scheduled daily runs are also a key aspect, with the need for reliable and punctual pick-ups and deliveries. The successful vendor will be expected to develop a robust contingency plan to maintain uninterrupted services, demonstrating an ability to manage exigent circumstances.
As part of the service, the VA expects a web portal that enables customers to request unscheduled jobs and track deliveries in real-time. This portal will enhance the overall efficiency of the service and provide a user-friendly interface for VA staff.
The contract is scheduled for a one-year base period, with the potential for four additional one-year extensions. This provides an estimated period of performance from October 2024 to October 2025. The VA will evaluate vendors based on their ability to meet these performance requirements, their past experience, and their proposed pricing structures.
Interested parties should submit their quotes, including the necessary certifications and information, by the extended deadline of 12 pm EST on August 9, 2024. The VA encourages service-disabled veteran-owned small businesses to apply and will not consider applications received after the deadline.
For any clarifications or questions, vendors should contact the Contract Specialist, Tiera T. Sims, at tiera.sims@va.gov or via phone at 216-447-8300.