ABMC.gov Website Operations & Maintenance
ID: 20250404_SAMRFP_WebsiteOandMType: Solicitation
Overview

Buyer

AMERICAN BATTLE MONUMENTS COMMISSIONAMERICAN BATTLE MONUMENTS COMMISSIONABMCARLINGTON, VA, 22201, USA

NAICS

Professional, Scientific, and Technical Services (541)

PSC

MISCELLANEOUS ITEMS (9999)

Original Source

https://sam.gov/opp/df3b71bcc3f647fbab270e998f9ba719/view
Timeline
    Description

    The American Battle Monuments Commission (ABMC) is seeking a contractor to provide comprehensive operations and maintenance (O&M) support for its newly launched WordPress-based website, abmc.gov. The procurement aims to ensure ongoing website updates, cloud infrastructure maintenance, content management, and optional enhancements such as AI chatbot implementation, all while adhering to federal standards including Section 508 accessibility and NIST guidelines. This initiative is crucial for facilitating public engagement with ABMC's mission to commemorate U.S. armed forces, with the contract spanning a base year and seven optional years to maintain a modern and efficient online presence. Interested vendors can contact Marissa L. Tregoning at tregoningm@abmc.gov or Jessica Young at youngj.ctr@abmc.gov for further information.

    Point(s) of Contact
    Marissa L. Tregoning
    tregoningm@abmc.gov
    Jessica Young
    youngj.ctr@abmc.gov
    Files
    Title
    Posted
    ABMC.gov O&M - Vendor RFIs.xlsx
    The ABMC.gov O&M Vendor RFIs document solicits responses for a contractor to provide operation and maintenance (O&M) services for the ABMC website. Key inquiries include current O&M practices, desired staffing levels for helpdesk support, ticket handling metrics, and the extent of Azure cloud support required. There are specific considerations for optional tasks, such as deploying an AI chatbot, with questions about integration and training responsibilities. The document emphasizes the necessity for contractors to provide qualified personnel with security clearances and outlines the evaluation criteria for proposals, including key performance indicators and past performance in similar environments. It also addresses challenges in pricing due to the interconnected nature of tasks across multiple Contract Line Item Numbers (CLINs). ABMC intends to ensure a smooth transition from the current contractor, with an emphasis on quality performance standards. The document's structure includes requests for information and clarifications necessary for potential offerors to provide comprehensive and competitive proposals. Overall, the RFI seeks to establish a clear framework for engaging a contractor capable of meeting ABMC's digital maintenance needs while emphasizing budgetary considerations and compliance requirements.
    PWS_ABMC.GOV Website OM v6 FINAL.pdf
    The American Battle Monuments Commission (ABMC) is seeking comprehensive operations and maintenance support for its newly launched website, abmc.gov, built on a WordPress platform. The document outlines a Performance Work Statement detailing the requirements for a contractor to provide a range of services, including website support, cloud infrastructure maintenance, content management, and optional projects for design updates and AI chatbot implementation. Key deliverables include ongoing website updates, quality assurance, performance optimization, security measures, and user training. The proposed project involves six Contract Line Item Numbers (CLINs), emphasizing the need for compliance with federal standards, such as Section 508 accessibility and NIST guidelines. The contractor must also conduct a comprehensive website assessment and implement approved changes to enhance design, functionality, and security. The performance metrics are defined to ensure high availability and security of the website, which aims to facilitate public engagement with ABMC's mission to commemorate U.S. armed forces. The contract duration spans a base year with seven optional years, reflecting the government's commitment to maintaining a modern and efficient online presence while adhering to regulatory requirements.
    Lifecycle
    Title
    Type
    ABMC.gov Website Operations & Maintenance
    Currently viewing
    Solicitation
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