MWRO - CIS CAD Support and Maintenace contract
ID: 140P6025Q0006Type: Combined Synopsis/Solicitation
Overview

Buyer

INTERIOR, DEPARTMENT OF THENATIONAL PARK SERVICEMWR MIDWEST REGION(60000)OMAHA, NE, 68102, USA

NAICS

Custom Computer Programming Services (541511)

PSC

IT AND TELECOM - SECURITY AND COMPLIANCE SUPPORT SERVICES (LABOR) (DJ01)

Set Aside

Total Small Business Set-Aside (FAR 19.5) (SBA)

Original Source

https://sam.gov/opp/f5241f6bb6404844b4ee09287cf7b88a/view
Timeline
    Description

    The National Park Service (NPS) is seeking quotations for the CIS CAD Support and Maintenance contract, aimed at providing essential technical support for its Computer Information System (CIS) Computer Aided Dispatch (CAD) system across five Midwest Region Dispatch Centers. The contract will cover a base year from March 1, 2025, to February 28, 2026, with two optional extension years, ensuring 24/7 technical support, software updates, and remote diagnostics to maintain operational efficiency and security. This procurement is critical for the uninterrupted functioning of the CAD services, with a total small business set-aside designation under NAICS Code 541511, and interested vendors must submit their quotes by February 12, 2025, to Adam Kircher at adam_kircher@nps.gov.

    Point(s) of Contact
    Kircher, Adam
    (402) 661-1606
    adam_kircher@nps.gov
    Files
    Title
    Posted
    A04_SOW.docx
    The Department of the Interior's National Park Service is seeking a contractor to provide maintenance and support for its Computer Information System (CIS) Computer Aided Dispatch (CAD) system used across five Midwest Region Dispatch Centers. This contract will be for a one-year base period with two optional extensions, commencing March 1, 2025. The contractor will deliver 24/7 technical support for system maintenance, including software updates and remote diagnostics, ensuring uninterrupted CAD services. Key obligations include prompt error corrections, system upgrades at no additional cost, and comprehensive documentation. The contractor must facilitate access to user workstations through remote assistance tools and maintain diagnostic support services for network technology issues. Users are required to consistently back up their data and maintain system specifications. This RFP reflects the government's commitment to operational efficiency and security in its technical systems supporting national parks.
    A15_Brand_Name_Justification_(SAM_posting).pdf
    The National Park Service (NPS) seeks approval for a contract to provide Computer Information System (CIS) Computer Aided Dispatch (CAD) support and maintenance, specifically for brand name products from a unique manufacturer. This justification outlines the necessity to limit competition due to the proprietary nature of the CIS CAD software, currently used by five dispatch centers in the Midwest Region. Transitioning to an alternative product would result in significant costs and time due to the requirement of a new authorization to operate and equipment purchases. The NPS will post a solicitation on sam.gov, encouraging potential vendors although only one authorized reseller, TribalCo, exists for the CAD system. The contracting approach adheres to the Federal Acquisition Regulations, asserting that no other equivalent solutions meet NPS needs. Overall, this acquisition is deemed essential for ongoing maintenance, with a contract set for one year with two possible extensions, commencing March 1, 2025. The document stresses the government's focus on ensuring fair and reasonable pricing and the challenges posed by the lack of alternative products.
    Sol_140P6025Q0006.pdf
    The document outlines a Request for Quotation (RFQ) issued by the National Park Service for CIS CAD support and maintenance services. Specifically, it seeks quotations for support and maintenance over a three-year performance period from March 1, 2025, to February 29, 2028, with specific tasks outlined for each of the three years, including a base year and two option years. The agency emphasizes a firm-fixed price contract type and encourages small businesses to participate, as indicated by the small business set-aside designation. Key documents and stipulations such as clauses related to the limitations on payments, System for Award Management maintenance, and other compliance requirements are referenced. The solicitation details the information required from bidders, including a checklist for quote submission, pricing schedules, and contractor core data, highlighting strict deadlines for submission. This RFQ emphasizes the government's intent to procure services with the highest value while ensuring compliance with federal regulations. The document is structured methodically, guiding potential contractors through the submission process while ensuring that required representations and certifications are met. Overall, it serves as a critical communication tool for facilitating the acquisition of essential IT and telecom support services by the National Park Service.
    Lifecycle
    Title
    Type
    MWRO - CIS CAD Support and Maintenace contract
    Currently viewing
    Combined Synopsis/Solicitation
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