The Department of Veterans Affairs, specifically the Network Contracting Office 6, intends to procure customer support services for the ScriptPro system at Fredericksburg HCC through a sole source contract with ScriptPro USA Inc. This procurement emphasizes the need for Original Equipment Manufacturer (OEM) parts and services, explicitly prohibiting remanufactured or gray market items, and requires interested vendors to be authorized OEM dealers or distributors. The initiative is crucial for maintaining the integrity and compliance of existing medical systems, ensuring high-quality support for critical healthcare operations. Interested parties must express their interest by February 26, 2025, at 11:59 PM EST, and all inquiries should be directed via email to Contract Specialist Cole J Culley at cole.culley@va.gov.