The General Services Administration (GSA) is conducting market research for the ASCEND BPA Pool 2, focusing on Software as a Service (SaaS) solutions to enhance various operational capabilities. The GSA seeks to gather insights from SaaS providers regarding the benefits, barriers, and competition within three identified sub-pools: Office Productivity and Collaboration Tools, Customer Relationship Management (CRM), and Information Technology Systems Management/Asset Management (ITSM/ITAM). These solutions are critical for improving productivity, customer engagement, and IT asset management within government operations. Interested SaaS providers must complete the Market Research as a Service (MRAS) questionnaire by September 20, 2024, and can direct inquiries to cloudenterprisewide@gsa.gov, ensuring to include "Pool 2 MRAS/RFI" in the subject line.