Request for Information - Next Generation of the GSA SmartPay® Master Contract
ID: 47QRAB24N0005Type: Sources Sought
Overview

Buyer

GENERAL SERVICES ADMINISTRATIONFEDERAL ACQUISITION SERVICEGSA/FAS/PSHC/CONTRACT OPERATIONSTacoma, WA, 98402, USA

NAICS

Commercial Banking (522110)

PSC

SUPPORT- MANAGEMENT: FINANCIAL (R710)

Original Source

https://sam.gov/opp/ed8841742e794fc69f7fe4e82d5e276b/view
Timeline
    Description

    The General Services Administration (GSA) is conducting a Request for Information (RFI) for the next generation of the GSA SmartPay® Master Contract, aimed at enhancing commercial charge card and payment services for approximately 250 federal agencies and organizations. The GSA seeks input from interested parties regarding their capabilities, experiences, and feedback on the current GSA SmartPay 3 program, which has facilitated over $37.5 billion in transactions in fiscal year 2023. This initiative is critical for refining the program to meet evolving payment industry standards and government requirements, with a focus on pricing structures, security compliance, and overall contract improvements. Interested parties are encouraged to submit their responses using the provided template by contacting Nichole Ammon at nichole.ammon@gsa.gov or Jennifer Richards at jennifer.g.richards@gsa.gov, with the current contract period ending on November 28, 2031.

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    RFI - Next Generation of GSA SmartPay Master Contract.docx
    The General Services Administration (GSA) seeks market insights and feedback for developing the next iteration of its SmartPay master contract, a government-wide program offering commercial charge card and payment services to federal agencies. The current contract, SmartPay 3, ends in 2031, and the GSA seeks to address potential challenges and improvements ahead of time. Respondents are requested to provide detailed company information and feedback on various sections of the existing SmartPay 3 contract, including pricing, security, data reporting, and ordering procedures. The GSA is particularly interested in understanding the capabilities and experiences of potential contractors in the payments industry. Companies are invited to share their insights and recommendations, especially those that might encourage participation in the next version of the program. Critical to this process is the submission of responses using a specified template, with sections dedicated to company profiling and experiences relevant to the SmartPay program. This approach allows the GSA to gather structured information for informed decision-making during the contract development phase. Key dates and evaluation criteria are not explicitly mentioned in the provided information, but responses are apparently due before the development of the new contract.
    RFI 47QRAB24N0005 Attachment 1 - Q and A Template.docx
    The Request for Information seeks feedback and insights from companies interested in the next generation of the GSA SmartPay Master Contract. The focus is on understanding their capabilities and potential improvements for the program. This Master Contract relates to the provision of charge card and payment services for federal agencies and eligible entities. Companies are invited to share their experiences and feedback on various sections of the current contract, including pricing, security, data management, and ordering procedures, along with any associated risks and contract considerations. This information will help shape the future of the GSA SmartPay program. Key areas of interest include the companies' payments industry experience, their interest in participating as prime contractors or subcontractors, and their insights on the current GSA SmartPay Master Contract's strengths and weaknesses. Companies are also encouraged to provide recommendations for contract structures and trends that should be considered for future iterations. This RFI appears to be a preliminary step in gathering insights for the government to draft a more comprehensive RFP for the next generation of GSA SmartPay.
    RFI 47QRAB24N0005 Attachment 1 - Q and A Template (Revised 9_19_24).pdf
    The document is a Request for Information (RFI) issued by the General Services Administration (GSA) for the next generation of the GSA SmartPay® Master Contract. It seeks to gather information from potential contractors regarding their capabilities in providing payment services to federal agencies and other eligible entities. The RFI includes a structured response template covering company profiles, past experience with GSA SmartPay, general interest in bidding, feedback on the current contract, pricing structures, security requirements, data management, and overarching risks associated with the SmartPay contract. Key areas of focus include contractor capabilities, competition interest, potential risks, and recommendations for contract improvements. The GSA aims to enhance payment services, adapt to industry changes, and ensure compliance with government standards. The document encourages contractors to share feedback for the existing GSA SmartPay 3 contract and suggest modifications that could drive competition and improve service delivery to government agencies. Overall, the RFI serves as a vital tool for the GSA to inform the upcoming contract iteration by engaging stakeholders in the payments industry.
    RFI 47QRAB24N0005 Attachment 1 - Q and A Template (Revised 9_19_24) (2).pdf
    The document serves as a Request for Information (RFI) for the next iteration of the GSA SmartPay® Master Contract, seeking input from potential contractors on their qualifications, experiences, and insights regarding the existing GSA SmartPay 3 program. It outlines several areas of inquiry, including company profile information, GSA SmartPay and payment industry experience, interest in competing for the contract, pricing structures, security requirements, data and reporting expectations, ordering procedures, and long-term risks associated with the current contract. The GSA aims to assess the level of interest among respondents for both prime and subcontracting opportunities while gathering feedback on potential improvements to the existing contract structure. The document specifically mentions aspects like the need for refunds, competition in pricing, security compliance, and overall feedback on the master contract, indicating the government's intent to refine the program to enhance competition and efficacy. Through the structured questions, the GSA seeks robust engagement from various stakeholders to inform the future direction of the SmartPay program, ensuring it aligns with evolving payment industry standards and government requirements.
    RFI 47QRAB24N0005 Attachment 2 - Sample CLIN Structure.docx
    The government seeks information from industry partners for the next generation of its SmartPay Master Contract. This RFI revolves around two key areas: the Purchase, Travel, and Integrated Business Lines, and the Fleet Business Line. For the former, responders are requested to propose solutions for various transaction types, including standard and large ticket purchases, travel accounts, and integrated payments. The focus is on the base period, with options for value-added services like additional authorization controls and international customer support. The government seeks competitive pricing, expressed in basis points or fixed fees, for each CLIN. The Fleet Business Line also requires solutions for standard transactions, with a focus on spend volume and merchant-determined large ticket transactions. Additionally, responders should propose value-added offerings such as after-hours road side assistance, combined charge card technology, and emerging fleet management technologies. This RFI is a preliminary step to gather information, with key dates and evaluation criteria not provided. Responders should offer detailed proposals for each CLIN, outlining their capabilities and pricing structures.
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    Request for Information - Next Generation of the GSA SmartPay® Master Contract
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