Sterile Processing Department - Business process outsourcing (BPO)
ID: MRCOE-SS-25-0001Type: Sources Sought
Overview

Buyer

DEPT OF DEFENSEDEPT OF THE ARMYW40M MRCO EASTFORT BELVOIR, VA, 22060-5580, USA

NAICS

General Medical and Surgical Hospitals (622110)

PSC

MEDICAL- SURGERY (Q523)
Timeline
    Description

    The Department of Defense, specifically the Department of the Army, is seeking qualified contractors for the business process outsourcing (BPO) of the Sterile Processing Department (SPD) at Keller Army Community Hospital (KACH) in West Point, New York. The contractor will be responsible for providing personnel, tools, and supervision to ensure sterile processing and high-level disinfection (HLD) services for surgical and dental instrumentation, supporting over 1,200 surgeries annually for approximately 12,000 beneficiaries, including military personnel and their families. This contract, which is set to begin on October 1, 2025, and run through September 30, 2026, emphasizes the importance of maintaining equipment, providing staff education, and adhering to strict security measures. Interested parties can reach out to Jessie G. Hart at jessie.g.hart.civ@health.mil or Ricardo Cordero Cruz at ricardo.a.corderocruz.civ@health.mil for further information.

    Point(s) of Contact
    Files
    Title
    Posted
    The Government intends to outsource the functions of the Sterile Processing Department (SPD) at Keller Army Community Hospital (KACH), encompassing the sterile processing of surgical and dental instrumentation. The contractor will supply all necessary personnel, tools, and supervision to deliver sterile processing and high-level disinfection (HLD) services across various surgical specialties. Responsibilities include equipment maintenance, instrument sharpening, and staff education to uphold best practices. The contract is scheduled for a base year from October 1, 2025, to September 30, 2026, at KACH, which serves around 12,000 beneficiaries, including military personnel and their families. Critical service offerings at KACH encompass primary and specialized medical treatments, with the SPD supporting over 1,200 surgeries annually. Key objectives for the contractor are to ensure full service coverage during established hours, maintain all SPD equipment, and provide ongoing education to staff. Additionally, strict security measures for personnel access and key control are mandated. This document highlights the Government's commitment to quality healthcare services and operational readiness, while seeking qualified contractors to manage SPD services efficiently and securely.
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