Enterprise Centralized Uninterrupted Power Supply (UPS) Program
Type: Special Notice
Overview

Buyer

JUSTICE, DEPARTMENT OFFEDERAL BUREAU OF INVESTIGATIONFBI-JEHWASHINGTON, DC, 20535, USA

NAICS

Electronic and Precision Equipment Repair and Maintenance (811210)

PSC

MAINTENANCE OF ELECTRONIC AND COMMUNICATIONS FACILITIES (Z1BG)

Original Source

https://sam.gov/workspace/contract/opp/374b1572cef340d0bf979a96c60148ac/view
Timeline
    Description

    The Department of Justice, specifically the Federal Bureau of Investigation (FBI), is seeking information from qualified vendors for its Enterprise Centralized Uninterrupted Power Supply (UPS) Program, aimed at providing maintenance and replacement services for UPS systems across at least 56 sites in the United States and its territories. The FBI requires support to ensure uninterrupted power to critical IT infrastructure, with a focus on balancing cost-effectiveness and system reliability, while exploring flexible service models that may include both third-party and Original Equipment Manufacturer (OEM) support. This initiative is crucial for maintaining operational continuity and minimizing network interruptions, particularly as not all offices have maintenance bypass capabilities. Interested vendors should submit their responses to the Request for Information (RFI) by email to Andrea Dailey at amdailey@fbi.gov by November 20, 2025, at 10:00 AM Central Time, while adhering to the guidelines outlined in the attached questionnaire.

    Point(s) of Contact
    Andrea Dailey
    amdailey@fbi.gov
    Melissa J. Golicz, Contracting Officer
    mgolicz@fbi.gov
    Files
    Title
    Posted
    Attachment 1 List of Key Questions_RFI_10.20.25.xlsx
    This government file outlines a detailed request for information from vendors regarding centralized UPS service plans. It seeks comprehensive details on service offerings, including the frequency and scope of preventive maintenance visits, specific tasks included, and coverage similarities between different visit types. The document also emphasizes the vendor's technical ability, personnel qualifications, experience, and adherence to industry standards and safety protocols. Key aspects covered are priority scheduling, documentation provided before and after visits, report content and turnaround times, and the cost structure of maintenance plans, including extra charges, out-of-hours service, travel, and cancellation policies. Additionally, the request asks about nationwide service availability, escalation processes for unresolved issues, warranties, enterprise forecasting for part replacement, appointment management, GSA Schedule status, pricing basis for OEM vs. third-party maintenance, and any other relevant assumptions or concerns. This file serves as a comprehensive questionnaire to assess potential vendors for centralized UPS maintenance services, focusing on operational details, technical expertise, financial aspects, and service guarantees.
    Lifecycle
    Title
    Type
    Enterprise Centralized Uninterrupted Power Supply (UPS) Program
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