Viewpoint Annual Software Maintenance Agreement
ID: W91YTZ25QA001Type: Sources Sought
Overview

Buyer

DEPT OF DEFENSEDEPT OF THE ARMYW40M MRCO EASTFORT BELVOIR, VA, 22060-5580, USA

NAICS

Electronic and Precision Equipment Repair and Maintenance (811210)

PSC

IT AND TELECOM - BUSINESS APPLICATION SOFTWARE (PERPETUAL LICENSE SOFTWARE) (7A21)

Original Source

https://sam.gov/opp/957cb768a29342cab40348119382e21c/view
Timeline
    Description

    The Department of Defense, specifically the Medical Readiness Contracting Office – East (MRCO-E) at Womack Army Medical Center (WAMC) in Fort Liberty, North Carolina, intends to issue a sole source contract for the maintenance of GE Viewpoint Software. This procurement aims to ensure uninterrupted access to critical software that supports Maternal Fetal Medicine by providing essential updates, maintenance, and training for WAMC personnel over a five-year period, including one base year and four optional years. The software is vital for managing high-risk pregnancies, and the contract will be awarded to GE Precision Healthcare, the sole manufacturer and authorized distributor, to maintain operational continuity. Interested parties can contact Cynthia Richardson Rhone at cynthia.a.richardson-rhone.civ@health.mil or Michael J. McCollum at michael.j.mccollum12.civ@health.mil for further details, with the contract effective from January 15, 2025, to January 14, 2026.

    Files
    Title
    Posted
    A.02 PWS.pdf
    The Performance Work Statement (PWS) outlines a non-personnel services contract for software maintenance of GE Viewpoint Software at Womack Army Medical Center (WAMC), Fort Liberty, NC. This software is crucial for Maternal Fetal Medicine, providing integrated information on ultrasound exams. The contract includes an Annual Maintenance Agreement which covers software updates, maintenance, and training for WAMC personnel. The duration extends over five years with one base year (2025-2026) and four optional years, allowing cancellation with a 90-day notice. The document enforces anti-terrorism and operations security protocols, requiring contractor employees to undergo background checks and comply with identity verification measures. Regular updates (anticipating 1-2 per year) will be deployed under the maintenance agreement, ensuring continuous support. A Quality Assurance Surveillance Plan (QASP) mandates 100% compliance for all contractor requirements, closely monitored by a Contracting Officer's Representative (COR). Should any compliance issues arise, the contractor must address them promptly. This initiative aims to maintain high operational standards while prioritizing security and access control within Army facilities.
    A.02 SOLE SOURCE JA LAFC REVIEW- KO signed_Redacted.pdf
    The document outlines a justification for a sole-source procurement by Womack Army Medical Center (WAMC) for the continuation and maintenance of Viewpoint software provided by GE Precision Healthcare LLC. This decision is based on several factors, including the urgent need for uninterrupted access to information regarding high-risk pregnancies, as switching software would cause unacceptable delays. GE Precision Healthcare is stated as the sole manufacturer and authorized distributor for this software, citing its unique nature and proprietary access restrictions. Despite an attempt to increase market competition through a public notice, no viable alternatives were found. The market research, conducted under FAR Part 10 guidelines, confirmed no eligible small businesses could meet the specific requirements for the Viewpoint system. The document further includes certifications of accuracy regarding the need for the contract and concludes with a determination that the anticipated costs are fair and reasonable based on historical pricing. Overall, this procurement action underscores the necessity for specialized software support in a healthcare setting, emphasizing the criticality of maintaining operational continuity in medical information management.
    Solicitation - W91YTZ25QA001.pdf
    This government document outlines a solicitation related to a Women-Owned Small Business (WOSB) contract for commercial products and services, specifically for Viewpoint Software Maintenance. The requisition number is W91YTZ25QA001, with an effective date of December 13, 2024. The contractor must deliver services from January 15, 2025, to January 14, 2026, with options extending through subsequent years until January 14, 2030. The solicitation includes specific instructions for offer submission, emphasizing electronic submission and price evaluation for fairness and reasonableness. Key points of interest include compliance with various federal regulations (FAR clauses) and requirements for performance work statements. The awarding process primarily considers price, with an all-or-none basis for contract issuance. Additional clauses address various legal and operational requirements and outline submission guidelines, responsibilities, and confidentiality agreements. Overall, this document serves as a detailed instruction guide for potential contractors looking to engage in federal procurement related to software maintenance, promoting small and women-owned businesses.
    Lifecycle
    Title
    Type
    VIEWPOINT MAINTENANCE
    Solicitation
    Viewpoint Software Maintenance
    Presolicitation
    Viewpoint Annual Software Maintenance Agreement
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