CCURE PACS and CCTV Maintenance Service
ID: 36C25925Q0013Type: Combined Synopsis/Solicitation
Overview

Buyer

VETERANS AFFAIRS, DEPARTMENT OFVETERANS AFFAIRS, DEPARTMENT OFNETWORK CONTRACT OFFICE 19 (36C259)Greenwood Village, CO, 80111, USA

NAICS

Security Systems Services (except Locksmiths) (561621)

PSC

MAINT/REPAIR/REBUILD OF EQUIPMENT- ALARM, SIGNAL, AND SECURITY DETECTION SYSTEMS (J063)

Set Aside

Total Small Business Set-Aside (FAR 19.5) (SBA)
Timeline
    Description

    The Department of Veterans Affairs is soliciting quotations for the maintenance and support services of the CCURE Physical Access Control System (PACS) and Closed-Circuit Television (CCTV) systems at the Veterans Health Administration – Member Services in Atlanta, Georgia. The contract aims to ensure ongoing licensing, software updates, and both emergency and routine repairs over a five-year period, from January 2025 to January 2030, with multiple option years available. This procurement is critical for maintaining the security and operational efficiency of VA facilities, requiring adherence to strict quality control and security protocols, including VA-specific training for personnel. Interested small businesses must submit their quotations and supporting documents via email to Jim Lewis by 2:00 PM MST on December 24, 2024, with all questions directed to him by December 20, 2024.

    Point(s) of Contact
    Files
    Title
    Posted
    The document outlines a Request for Proposal (RFP) from the Department of Veterans Affairs for the maintenance and support services of the CCURE Physical Access Control System (PACS) and Closed-Circuit Television (CCTV) systems located at the Veterans Health Administration – Member Services in Atlanta, GA. The aim is to ensure ongoing licensing, software updates, and emergency and routine repairs over a contract period from January 2025 to January 2030 with multiple option years. Key services include maintaining software licenses, providing technical support, emergency repairs with a six-hour response time, and scheduled maintenance within 24 hours. The contractor must also adhere to strict quality control and security protocols, including VA-specific training for employees accessing sensitive systems. The contract emphasizes a clear scope of responsibilities, including thorough vendor qualifications, reporting protocols for security incidents, and compliance with federal and state regulations. Invoicing must be conducted electronically, and all service schedules should avoid federal holidays. This RFP demonstrates the VA's commitment to safeguarding facilities and ensuring operational efficiency through dependable service contracts.
    Lifecycle
    Title
    Type
    Combined Synopsis/Solicitation
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