Client Management System Modernization
ID: 959P0025Type: Sources Sought
Overview

Buyer

COURT SERVICES AND OFFENDER SUPERVISION AGENCYPRETRIAL SERVICES AGENCYPRETRIAL SERVICESWASHINGTON, DC, 20004, USA

NAICS

Computer Systems Design Services (541512)

PSC

IT AND TELECOM - NETWORK: DIGITAL NETWORK PRODUCTS (HARDWARE AND PERPETUAL LICENSE SOFTWARE) (7G21)

Original Source

https://sam.gov/opp/7dc092c5e0144634a20d956bbb08e65f/view
Timeline
    Description

    The Court Services and Offender Supervision Agency (CSOSA) is seeking information for the modernization of its Client Management System (CMS) through a Request for Information (RFI). The primary objective is to replace the existing legacy system with a new, agile, and scalable CMS that enhances case management processes and integrates with various technologies, including drug testing systems and community justice partners. This modernization is crucial for supporting data-driven decision-making and accommodating a hybrid workforce, with key functionalities such as automated reporting and mobile application support. Interested vendors should submit their responses by February 18, 2025, no later than 1 PM (EST), to the primary contacts Gloria Robertson and Tamara Brown via email at gloria.robertson@psa.gov and tamara.brown@psa.gov, respectively.

    Files
    Title
    Posted
    Attachment A - RFI for Statement of Objectives - Client Management System Modernization.pdf
    The Pretrial Services Agency (PSA) for the District of Columbia has issued a Request for Information (RFI) to seek insights for modernizing its Client Management System (CMS). The primary goal is to replace the current legacy system with a new, agile, and scalable CMS that supports data-driven decision-making and accommodates a hybrid workforce. This modernization project will involve designing and developing customizable applications that enhance case management processes and integrate with various technologies, including drug testing systems and community justice partners. The desired system will utilize a microservices architecture that complies with federal security regulations and can function 24/7 with high availability. Key functionalities include automated reporting, mobile application support, and integration with electronic monitoring services and Azure cloud solutions. The anticipated period for project performance is twelve months with the possibility of four extensions. PSA encourages vendors to share their experience in developing similar applications and integration with law enforcement agencies. A comprehensive response should include organizational and contract details, with submissions due by February 18, 2025. This RFI aims to gather information to refine project requirements before the potential issuance of a formal Request for Proposal (RFP).
    Lifecycle
    Title
    Type
    Client Management System Modernization
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