The Department of Veterans Affairs (VA) seeks expressions of interest from vendors for an Interactive Patient Care System (IPCS) for the new Tulsa VA Medical Center, set to open in September 2025. This Sources Sought Notice aims to gather information for market research, not to solicit quotes or offers. The IPCS will integrate with the VA’s Electronic Health Record System and facilitate patient engagement during hospital stays. Vendors must respond by providing their capabilities, company qualifications, and compliance with specific regulations, including the Buy American Act and Trade Agreements Act. Responses are not compensated, and the VA is under no obligation to award contracts based on this notice. Qualified vendors must have relevant experience and the ability to supply and install the required hardware and software, including ongoing maintenance and support. Overall, this initiative reflects the VA’s commitment to enhancing healthcare delivery and patient satisfaction through advanced technology.
The Interactive Patient Care System (IPCS) RFP for the new Tulsa VA Medical Center outlines the requirement for the acquisition, installation, and maintenance of the GetWell Network IPCS. This patient-centric system aims to enhance the inpatient experience by providing information, meal ordering, and entertainment through a dual integration with the VA's existing Electronic Health Record System. The contract emphasizes the installation of 59 smart TVs and the provision of necessary hardware, software licenses, remote and onsite support, and ongoing maintenance. Compliance with various federal information security and accessibility standards is mandated throughout the project's execution. The contractor will perform project management, training, and system evaluation, ensuring that the IPCS meets the VA’s specifications and improves patient engagement in their care. This solicitation reinforces the VA's commitment to implementing innovative technologies that facilitate patient-centered care while ensuring operational efficiency and data security.