51263-Vevo Standard Protection Service Level Agreement (SLA)
ID: N32398-25-P-0608Type: Solicitation
Overview

Buyer

DEPT OF DEFENSEDEPT OF THE NAVYNAVAL MEDICAL RESEARCH CENTERSILVER SPRING, MD, 20910-7500, USA

NAICS

Electronic and Precision Equipment Repair and Maintenance (811210)

PSC

TECHNICAL REPRESENTATIVE- MISCELLANEOUS (L099)

Original Source

https://sam.gov/opp/a03ddda7dc6144a7b78fee189714bb7e/view
Timeline
    Description

    The Department of Defense, through the Naval Medical Research Center, is seeking a service contract for the maintenance of a Vevo 3100 ultrasound system, specifically from the original equipment manufacturer, Fujifilm VisualSonics. The contract will cover one base year with two optional years and requires at least one preventative maintenance visit annually, along with all necessary parts, labor, overtime, and travel, ensuring a guaranteed response time of 24 hours for service requests. This procurement is critical for maintaining operational readiness and reliability of specialized medical instruments used by the Navy Expeditionary Medical Research Command. Interested parties can reach out to Timothy A. Daniels at timothy.a.daniels18.civ@health.mil or Michael Ponczeck at michael.ponczek@us.af.mil for further inquiries regarding this opportunity.

    Point(s) of Contact
    Timothy A. Daniels
    timothy.a.daniels18.civ@healty.mil
    MICHAEL PONCZEK
    michael.ponczek@us.af.mil
    Files
    Title
    Posted
    4.2 Sole Source Justification (SSJ) FujiFilm VisualSonics_2_1.pdf
    The document outlines a multi-year service contract for a FujiFilm VisualSonics Vevo 3100 ultrasound system executed by the Naval Medical Research Command (NMRC) to fulfill Navy Expeditionary Medical Research needs. The service contract mandates that only the original equipment manufacturer (OEM), FujiFilm, can perform maintenance to avoid warranty voidance, stipulating that all parts, labor, overtime, and travel must be included in the service plan, alongside annual preventative maintenance and a response time of 24 hours. The justification for using other than full and open competition is based on statutory exceptions due to the proprietary nature of the equipment, limiting the service to the OEM's unique expertise. Market research was conducted to identify potential resources, with plans to communicate future opportunities should new options emerge. The contracting officer is tasked to ensure that costs are fair and reasonable, with contact details provided for further inquiries. This contract emphasizes the critical need for specialized support in the maintenance of unique medical instruments to maintain operational readiness and reliability.
    Lifecycle
    Title
    Type
    51263-Vevo Standard Protection Service Level Agreement (SLA)
    Currently viewing
    Solicitation
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