R408--GOVT ANSWERS TO INDUSTRY'S INITIAL RFI QUESTIONS
ID: 36C10D25Q0058Type: Sources Sought
Overview

Buyer

VETERANS AFFAIRS, DEPARTMENT OFVETERANS AFFAIRS, DEPARTMENT OFVETERANS BENEFITS ADMIN (36C10D)WASHINGTON, DC, 20006, USA

NAICS

Administrative Management and General Management Consulting Services (541611)

PSC

SUPPORT- PROFESSIONAL: PROGRAM MANAGEMENT/SUPPORT (R408)
Timeline
    Description

    The Department of Veterans Affairs (VA) is seeking responses to a Sources Sought notice regarding the provision of Fraud, Waste, and Abuse (FWA) Prevention Services under Solicitation Number 36C10D25Q0058. The objective of this procurement is to enhance the VA's capabilities in safeguarding veteran benefits through innovative strategies, including the integration of advanced technologies such as artificial intelligence and machine learning for effective fraud detection and risk management. This initiative is critical for ensuring fiscal responsibility and protecting taxpayer funds while delivering essential services to veterans. Interested vendors should direct inquiries to Contract Specialist Gregory Stevens at gregory.stevens@va.gov or call 313-354-2194, with responses due by July 24, 2025.

    Point(s) of Contact
    Gregory StevensContract Specialist
    (313) 354-2194
    gregory.stevens@va.gov
    Files
    Title
    Posted
    The Department of Veterans Affairs (VA) is seeking information through a Request for Information (RFI) aimed at acquiring Fraud Prevention Services (FPS) to safeguard veteran benefits. This initiative intends to gather insights from industry experts to inform the VA's strategies against fraud, waste, and abuse. The RFI emphasizes the collaborative nature of the Office of Financial Management's (OFM) Benefits Delivery Protection & Remediation (BDP&R) Directorate, which aims to enhance internal controls and promote fiscal responsibility. The VA aims to leverage technology, including artificial intelligence, to improve service delivery and effectiveness in combating fraud. Industry vendors are invited to provide company information, capability statements, and responses to specific questions regarding their strategies and experiences in fraud prevention. A virtual Industry Day is scheduled for June 3, 2025, to discuss the RFI in more detail. Responses are due by May 19, 2025, and should not exceed 30 pages, marking proprietary information where applicable. This notice is crucial for engaging potential contractors capable of addressing the complexities of fraud prevention in veteran benefit programs, thus ensuring efficient allocation of taxpayer funds and protection of veteran services.
    The document outlines a modification to a prior notice regarding a solicitation (number 36C10D25Q0058) from the Department of Veterans Affairs, focusing on requirements for Fraud, Waste, and Abuse Prevention Services. It serves to inform the vendor community about the upcoming industry day event and associated requirements. The response deadline for inquiries is set for June 23, 2025, at 3:00 PM Eastern Time. Interested parties are directed to communicate future questions via a designated email address. Attached documents include questions and answers from the Industry Day, along with a request for information and a PowerPoint presentation related to the fraud prevention services discussed. This solicitation emphasizes the agency's commitment to enhancing services through vendor engagement and transparency, essential for effective service delivery in preventing fraud and waste within the Veterans Benefits Administration. The notice is part of the broader context of federal proposals and grants aimed at improving governance and operational efficiency within federal agencies.
    The document is a modification to a previous notice regarding the government's responses to initial Request for Information (RFI) questions related to Solicitation Number 36C10D25Q0058, issued by the Department of Veterans Affairs. The contracting office, located at 1800 G Street NW, Washington, DC, is set to accept responses until July 24, 2025. This notice involves the Veterans Benefits Administration and falls under the Product Service Code R408 and NAICS Code 541611. The point of contact for this solicitation is Contract Specialist Gregory Stevens, whose contact information is provided. The document is structured in three pages, indicating the purpose of the modification, claiming that further details can be found in the attached responses to vendor queries. It confirms that no Recovery Act funds are involved and also specifies that the notice will be archived within 60 days post the response date. Overall, the communication serves as an essential resource for stakeholders participating in the solicitation process, ensuring clarity and transparency regarding vendor inquiries.
    The VBA Fraud, Waste, and Abuse (FWA) Prevention Services Industry Engagement Day, held on June 9, 2025, aimed to outline the mission and requirements for FWA prevention under the VBA’s Benefits Delivery Protection and Remediation (BDP&R) office. The BDP&R was established to enhance security and address fraud-related issues affecting veterans' benefits, emphasizing a collaborative risk management approach. The agenda included important topics such as project management, technical requirements, and data analytics. Officials discussed the organization's mission to safeguard benefits delivery while fostering small business participation in contracts. As part of its strategic goal, the BDP&R leverages data analysis for detecting and mitigating risks associated with FWA through innovative solutions and partnerships. Key discussions also focused on the need for enhanced technology integration, such as AI and machine learning, to improve fraud detection capabilities. The government seeks input from the vendor community as it finalizes its acquisition strategy, with expectations for contractors to support various VBA programs in identifying and reducing improper payments. This initiative reflects the broader goal of improving governance and efficiency in benefits distribution, laying the groundwork for future contract opportunities in this critical area. Overall, the meeting served as a platform for industry collaboration in strengthening fraud prevention efforts across VBA services.
    The Department of Veterans Affairs’ Office of Financial Management seeks contractor support to implement Fraud, Waste, and Abuse (FWA) Prevention Services under the Benefits Delivery Protection & Remediation Directorate. This initiative aims to safeguard veteran benefits while promoting fiscal responsibility amidst increasing cases of fraud impacting taxpayer funds. The request emphasizes collaboration with industry experts to develop innovative strategies utilizing advanced technologies, including artificial intelligence and machine learning, for comprehensive risk management, incident reporting, data analysis, and outreach education. The scope encompasses project management, FWA risk management, incident investigation, research and development, and performance reporting. Contractors are expected to assist in identifying and mitigating risks relating to veteran services and enhancing operational efficiencies. Deliverables include detailed project plans, monthly progress reports, and incident case management support. The overarching goal is to establish a reliable framework for addressing FWA, ensuring that veterans receive the benefits they are entitled to, while maintaining integrity in fiscal stewardship. Through collaboration, innovation, and education, the VA aims to create a sustainable solution to combat fraud threats effectively.
    The document addresses vendor inquiries regarding the government's Request for Proposal (RFP) related to Fraud, Waste, and Abuse (FWA) prevention services. The main purpose is to clarify the government's role in supporting the Veterans Affairs (VA) fraud risk mitigation strategy. It highlights the collaborative nature of this effort, emphasizing partnerships rather than oversight. Vendors are invited to offer insights on integrating innovative technologies, including AI and machine learning, alongside traditional data sources to improve fraud detection and prevention processes. Key topics include the current capabilities for analyzing data within the VA, existing risk management systems, and the need for enhancing fraud detection mechanisms by incorporating external data feeds. The document also discusses the objectives for FY25 and FY26, focusing on expanding the framework to address improper payments across VA programs significantly. Furthermore, it outlines vendor expectations regarding training, technology selection, and methodologies for ongoing risk assessments and fraud monitoring. Overall, the government seeks to leverage contractor expertise to improve operational efficiency and responsiveness in managing fraud risks related to veteran services.
    The document outlines the questions and responses from an Industry Day held on June 9, 2025, related to a Request for Proposal (RFP) concerning fraud detection capabilities within the Veterans Affairs (VA) and the Veterans Benefits Administration (VBA). Key topics include data access, deployment of AI/ML models, integration requirements for fraud detection, and the Government's fraud risk frameworks. The VA will provide contractors access to structured and unstructured data sources within a secure cloud infrastructure, and welcomes innovative approaches for system integration. The Government prioritizes both fraud detection and the prevention of improper payments equally. Contractors are encouraged to propose customized training that addresses the needs of various user groups. Additionally, the current incumbent contractor is Booz Allen Hamilton, and while the contract is set to expire in April 2026, it remains undetermined if it will be extended. The document indicates a focus on collaboration, data visibility, and adherence to risk management frameworks. Respondents are informed that the agency is open to new ideas and solutions as it conducts further assessments to finalize contract types and requirements. Overall, the document serves as a preparatory communication for potential partners regarding forthcoming projects aimed at enhancing fraud detection and risk management within the VA.
    Lifecycle
    Title
    Type
    Sources Sought
    Similar Opportunities
    7A20--AI Medical Coding
    Veterans Affairs, Department Of
    The Department of Veterans Affairs (VA) is seeking information from qualified vendors regarding the development and deployment of an AI-powered medical coding solution, as outlined in their Request for Information (RFI) titled "AI Medical Coding." The objective is to create a real-time, browser-based AI chatbot that enhances clinical documentation and coding accuracy, specifically integrating with ICD-10 and CPT coding databases while ensuring compliance with federal and VA regulations. This initiative is part of a broader effort to improve government efficiency through trustworthy AI technologies. Interested parties must submit their responses, limited to 10 pages, by 1:00 PM EST on December 22, 2025, to Contract Specialist Joshua Fitzmaurice at Joshua.Fitzmaurice@va.gov and Contracting Officer Mina Awad at Mina.Awad@va.gov, with the subject line "AI MEDICAL CODING."
    DA01--FMBT System Integrator (New Action-Recompete, VA-26-00002411)
    Veterans Affairs, Department Of
    The Department of Veterans Affairs (VA) is seeking qualified contractors for the FMBT System Integrator acquisition, identified under solicitation number 36C10B25Q0354, which will be issued through the General Services Administration (GSA) Multiple Award Schedule (MAS) Financial Management (FM) Marketplace. This procurement aims to promote broad competition among various business sizes, including small, disadvantaged, veteran-owned, woman-owned, and HUBZone small businesses, as well as large businesses, ensuring compliance with Executive Order 14249. The solicitation is anticipated to be posted within one week of this notice, with the primary contact for this opportunity being Contract Specialist Angel Santos, who can be reached at Angel.Santos2@va.gov or by phone at 848-377-5096. Interested parties should prepare for the upcoming solicitation and note that the response date for the special notice is August 28, 2025, at 5 PM Eastern Time.
    Quality Assurance Quality Control
    Veterans Affairs, Department Of
    The Department of Veterans Affairs is seeking to procure Quality Assurance and Quality Control (QAQC) services through a federal contract valued at $4,997,532. This procurement is justified under FAR 6.302-5, which allows for actions authorized or required by statute, indicating the critical nature of the services being sought. The QAQC services are essential for ensuring compliance and quality in various programs managed by the department, particularly in the context of supporting veterans' services. Interested parties can reach out to Alanna Wilson at Alanna.Wilson@va.gov or by phone at 240-215-1633 for further details regarding this opportunity.
    R499--478-26-1-6869-0002: VISN 1 HR - Workers Compensation Surveillance (VA-26-00013938)
    Veterans Affairs, Department Of
    The Department of Veterans Affairs (VA) is seeking quotations for Workers Compensation Surveillance services for the VISN 1 Healthcare System, specifically targeting Service-Disabled Veteran-Owned Small Businesses (SDVOSBs). The procurement involves providing physical and electronic surveillance of injured employees receiving benefits, along with an annual review of unmanned surveillance camera footage, over a contract period that includes a base year and four optional years. This service is crucial for ensuring compliance with federal regulations and effectively managing workers' compensation cases. Interested vendors must submit their quotes by December 22, 2025, at 1:00 PM Eastern Time, and can direct inquiries to Contracting Specialist Sebastian Freeze at sebastian.freeze@va.gov.
    R418--Caregiver Support Program Financial and Legal Services (CSP-FLS) (VA-25-00004108)
    Veterans Affairs, Department Of
    The Department of Veterans Affairs is seeking proposals for the Caregiver Support Program Financial and Legal Services (CSP-FLS) under solicitation number 36C10X26R0001. This procurement aims to provide comprehensive financial and legal services to Primary Family Caregivers enrolled in the Program of Comprehensive Assistance for Family Caregivers (PCAFC), including services such as estate planning, debt management, and educational webinars. The contract will be awarded as a single firm-fixed price and time and materials agreement, with a base period of 12 months and four optional 12-month periods, emphasizing compliance with HIPAA and specific professional credentials. Interested parties must submit their proposals by January 8, 2026, at 10:00 AM Eastern Time, and can direct inquiries to Contract Specialist Brian Kadel at Brian.Kadel@va.gov or 240-215-1653.
    Data Engineering, Testing, And Codification
    Veterans Affairs, Department Of
    The Department of Veterans Affairs is seeking contractors for a project titled "Data Engineering, Testing, and Codification," aimed at enhancing data management and support services. The procurement focuses on professional services related to program management and support, specifically in the realm of data engineering and testing methodologies. This initiative is crucial for improving the efficiency and effectiveness of data handling within the department, ultimately benefiting veterans and their services. Interested parties can reach out to Noelle Irish at Noelle.Irish@va.gov for further details regarding the opportunity.
    R408--Acquisition Support Services
    Veterans Affairs, Department Of
    The Department of Veterans Affairs (VA) is seeking to award a sole-source contract to Veterans Management Services Inc., a Service-Disabled Veteran-Owned Small Business (SDVOSB), for acquisition support services to assist the Veterans Health Administration (VHA). The procurement aims to fulfill various acquisition support requirements essential for VHA contracting operations, leveraging the authority provided under 38 U.S.C. 8127(c) to directly contract with SDVOSBs. The anticipated period of performance for this contract is from September 29, 2025, to September 28, 2026, with interested parties encouraged to submit capability statements to Contracting Officer Joseph Senkovich via email by September 30, 2025, at 3:00 PM ET.
    DA10--26-SW0032 NewEra (SW5027, SW5028)-Recompete (Renewal) (VA-26-00000289)
    Veterans Affairs, Department Of
    The Department of Veterans Affairs is seeking a sole-source, firm-fixed-price contract for the renewal of NewEra software licenses and maintenance support, specifically for the NewEra Stand Alone Environment (SAE) and Image Focus Core (IFO) Subsystem software. This procurement is critical for maintaining the VA's IBM z/OS and IBM z16 mainframe environment, which supports essential applications such as the Financial Management System and Benefits Delivery Network. The contract, valued at $45,330.39, includes a 12-month base period and four 12-month option periods, with a requirement for 24/7 technical support and compliance with Section 508 accessibility standards. Interested parties can contact Contract Specialist Edward Olivo-Cruz at Edward.Olivo-Cruz@va.gov or by phone at 848-377-5099, with responses due by December 29, 2025, at 12:00 PM Eastern Time.
    6515--VA-26-00026904- IMAGING THINKSTATIONS
    Veterans Affairs, Department Of
    The Department of Veterans Affairs is seeking information from contractors capable of providing "IMAGING THINKSTATIONS" and related equipment for the Salem VA Medical Center. This Sources Sought Notice is intended for planning purposes only and does not constitute a solicitation or offer to contract. The procurement includes essential items such as keyboards, uninterruptible power supplies (UPS), workstations, and diagnostic displays, which are critical for medical imaging operations. Interested parties must submit their responses by December 17, 2025, at 12 PM EST, via email to Contract Specialist Francine Valverde at francine.valverde@va.gov, including relevant business information and referencing solicitation number 36C24626Q0215.
    TheraDoc Electronic Clinical Surveillance Platform
    Veterans Affairs, Department Of
    The Department of Veterans Affairs is seeking to procure the TheraDoc Electronic Clinical Surveillance Platform through a federal contract. This procurement aims to enhance clinical surveillance capabilities within the department, ensuring improved patient care and safety through advanced electronic monitoring solutions. The platform is critical for the effective management of clinical data and real-time surveillance, which is essential for healthcare operations within the Veterans Affairs system. Interested vendors can reach out to the Contract Specialist, Mickey A. Linize, at mickeya.linize@va.gov or by phone at 913-946-1967 for further details regarding the justification and requirements associated with this opportunity.