The Department of Veterans Affairs is issuing a presolicitation notice for on-site Vocera Admin support and software maintenance at the Salisbury VAMC located in Salisbury, NC. The official solicitation, identified by number 36C24625Q0286, is expected to be released on or around December 24, 2024. This acquisition is classified as unrestricted under the NAICS Code 541519, applying to businesses with a maximum of 150 employees. All responses and inquiries must be sent via email to the designated point of contact, Jamie Sullivan, with telephonic queries not being accepted. Interested offerors are responsible for accessing and downloading solicitation documents and any amendments from the sam.gov website.
The document outlines a Request for Quote (RFQ) issued by the Department of Veterans Affairs for onsite administrative support services for the Vocera system at the Salisbury Veterans Affairs Medical Center. It specifies contractor responsibilities, including managing data and devices, applying software updates, optimizing deployment, and training staff. The solicitation is restricted to small businesses, with a NAICS code of 541519. Proposals are due by December 27, 2024.
The contracting officer, Jamie Sullivan, oversees administration and payment processes, requiring electronic submission of invoices. The detailed statement of work outlines essential duties for the Vocera administrator, such as user management, training, and satisfaction assessment. Security and compliance clauses, including those for system security, personal identity verification, and data breach management, are integral to the contract.
Overall, this RFQ emphasizes quality service and compliance with regulations, reflecting the government's commitment to effective management of its electronic communication resources.
The VA Handbook 6500.6, issued on April 22, 2024, provides comprehensive guidance on information and information system security and privacy language to be included in contracts related to acquisitions by the Department of Veterans Affairs (VA). The handbook emphasizes that contractors and subcontractors must adhere to federal laws and VA directives regarding the handling of sensitive data. Key sections detail the VA's rights to data and intellectual property, the requirements for data protection and encryption, and procedures for data access and incident reporting.
Additionally, contractors are required to provide training for personnel with access to VA information, ensure compliance with security incident protocols, and facilitate audits by VA officials. Specific guidelines are set for the design, development, and operational support of information systems hosted or maintained on behalf of the VA, which includes safety measures for medical devices and specialized systems. The document emphasizes the importance of maintaining the integrity and authenticity of software products and incorporates governance for patch management and responding to security incidents, ensuring the confidentiality and integrity of VA information systems throughout contractual engagements.
The document outlines wage determinations under the Service Contract Act by the U.S. Department of Labor, specifying minimum wage rates based on awarded contract dates and applicable Executive Orders; for contracts from January 30, 2022, all covered workers must earn at least $17.20 per hour, while contracts awarded between January 1, 2015, and January 29, 2022, require a minimum of $12.90 per hour. It details job classifications, their corresponding wage rates, paid benefits, and requirements for contractors, including health and welfare provisions, paid sick leave, vacation time, and holiday pay. Additionally, it provides guidance on the process for classifying unlisted job types and determining appropriate wage rates for those roles.