V225--New Harbor Health Care System - Ambulance (Base+4)
ID: 36C24226R0005Type: Solicitation
Overview

Buyer

VETERANS AFFAIRS, DEPARTMENT OFVETERANS AFFAIRS, DEPARTMENT OF242-NETWORK CONTRACT OFFICE 02 (36C242)ALBANY, NY, 12208, USA

NAICS

Ambulance Services (621910)

PSC

TRANSPORTATION/TRAVEL/RELOCATION- TRAVEL/LODGING/RECRUITMENT: AMBULANCE (V225)
Timeline
    Description

    The Department of Veterans Affairs is soliciting proposals for ambulance transport services for the New York Harbor Health Care System, encompassing both Basic Life Support (BLS) and Advanced Life Support (ALS) services available 24/7. The contract, identified as 36C24226R0005, requires contractors to meet specific personnel qualifications, adhere to vehicle standards, and utilize the VetRide transportation software for managing trip requests and invoicing, while also complying with strict response time requirements for both emergent and scheduled transports. This procurement is crucial for ensuring timely and efficient medical transportation for veterans in New York and New Jersey, with performance evaluations conducted through the Contractor Performance Assessment Reporting System (CPARS). Interested contractors should reach out to Contracting Officer Lisa Harris at Lisa.Harris4@va.gov for further details regarding submission requirements and deadlines.

    Point(s) of Contact
    Michelle HarschContracting Officer
    michelle.harsch@va.gov
    Files
    Title
    Posted
    The Department of Veterans Affairs (VA) is seeking proposals for ambulance transport services for the New York Harbor Health Care System (NYHHS) and its affiliated clinics. This solicitation, numbered 36C24226R0005, outlines the requirement for Basic Life Support (BLS) and Advanced Life Support (ALS) services, available 24/7. Key aspects include contractor personnel qualifications, vehicle standards, utilization of the VetRide transportation software for trip requests and invoicing, and strict response time requirements for emergent and scheduled transports. The contract also details cancellation policies, patient welfare responsibilities, incident reporting, and invoicing procedures, including payment for wait times and mileage. The period of performance is variable, covering locations within New York and New Jersey. Contractors must comply with quality control plans, COVID-19 protocols, and various federal and state regulations, including those related to personnel security, HIPAA, and environmental management. Performance will be assessed via CPARS.
    The Department of Veterans Affairs is issuing a presolicitation notice for RFP 36C24226R0005, seeking ambulance services (Base+4) for the New Harbor Health Care System. The solicitation, identified under Product Service Code V225 and NAICS Code 621910, will be posted around October 7, 2025. Responses are due by October 31, 2025, at 14:00 Eastern Time, New York, USA. The place of performance is the New York Harbor VA Medical Center, Manhattan Campus, at 423 East 23rd Street, New York, NY 10010. Lisa Harris is the point of contact. This notice serves to inform interested parties about the upcoming opportunity to provide essential health care transportation services for veterans.
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