The document outlines a government Request for Proposal (RFP) issued by the IRS for the Enrolled Agent Specialist Enrollment Examination (EA-SEE). The contractor selected will be responsible for the development, administration, and security of the examination, ensuring it effectively assesses the competency of Enrolled Agents (EAs) who can represent taxpayers before the IRS. The contract includes a six-month base period with four optional years, a fee structure for candidates, and compliance with governmental standards for data management, security, and administration.
The contractor is tasked with creating a user-friendly registration system, offering both in-person and remote testing options, and maintaining professional testing environments. Financial strategies involve gathering fees directly from candidates, and all application processes must comply with applicable laws ensuring no discrimination occurs during accommodations for candidates requiring assistance. Additionally, the contractor must provide substantial oversight, including regular reporting to the IRS and conducting thorough test updates according to changes in tax law. This RFP reflects the government's aim to maintain the integrity and effectiveness of the EA qualification process to improve taxpayer compliance.
The EA-SEE IV (2032H8-24-R-00012) amendment serves to extend the proposal submission deadline from September 3, 2024, to September 17, 2024, and includes a series of questions and answers from potential contractors regarding the Request for Proposal (RFP). Key topics discussed include details about the incumbent contractor, Prometric LLC, expectations for remote proctoring of exams, contractor personnel requirements (including citizenship), and necessary security clearances.
The RFP outlines a transition to remote testing modalities, with a pilot program planned for May 1, 2026. Additionally, it mandates compliance with FedRAMP requirements throughout the contract. The document clarifies test center operations, requirements for call center services, and the importance of maintaining historical candidate data.
Through this amendment, the IRS seeks to ensure a comprehensive understanding of the contract’s requirements while providing clarity for prospective bidders, thereby reinforcing the intention to solicit proposals effectively and ensure adequate service delivery.