Request for Information - C4I Systems Maintenance Support and Enhanced Services
ID: CBP-RFI-08142025-001Type: Sources Sought
Overview

Buyer

HOMELAND SECURITY, DEPARTMENT OFUS CUSTOMS AND BORDER PROTECTIONAIR AND MARINE CONTRACTING DIVISIONWASHINGTON, DC, 20229, USA

NAICS

Custom Computer Programming Services (541511)

PSC

IT AND TELECOM - PLATFORM PRODUCTS: DATABASE, MAINFRAME, MIDDLEWARE (HW, PERPETUAL LICENSE SOFTWARE) (7H20)

Set Aside

No Set aside used (NONE)

Original Source

https://sam.gov/workspace/contract/opp/492484a5df82499489049794f5aab1a1/view
Timeline
    Description

    The Department of Homeland Security, specifically the U.S. Customs and Border Protection (CBP), is seeking information from qualified vendors for the maintenance support and enhanced services of Command, Control, Communications, Computers, and Intelligence (C4I) systems utilized by its Air and Marine Operations (AMO). The primary objective is to ensure the continuous functionality and security compliance of the Air and Marine Operations Surveillance System (AMOSS) and Intelligence Surveillance and Reconnaissance (ISR) Systems, which are critical for national security operations. This Request for Information (RFI) is part of market research to identify potential contractors capable of providing comprehensive technical support, project management, telecommunications, and engineering services, with responses due by September 3, 2025. Interested parties should direct inquiries to Bartek Chwalek at bartek.m.chwalek@cbp.dhs.gov.

    Point(s) of Contact
    Bartek Chwalek
    bartek.m.chwalek@cbp.dhs.gov
    Caitlin Jenkins
    caitlin.m.jenkins@cbp.dhs.gov
    Files
    Title
    Posted
    CBP-RFI-08142025-001 C4I SOW..pdf
    This Statement of Work (SOW) outlines the requirements for C4I Systems Maintenance, Support, and Enhancement Services for U.S. Customs and Border Protection's Air and Marine Operations Center (AMOC). The primary objective is to ensure 24/7 functionality of the Air and Marine Operations Surveillance System (AMOSS) and Intelligence Surveillance and Reconnaissance (ISR) Systems, including their expansion, enhancement, and security compliance. The contractor will provide comprehensive support, including project management, telecommunications, hardware and software maintenance (first and second-tier), technical documentation, logistical support, configuration management, and engineering and integration services. Key personnel with specific experience are required, and the contractor must adhere to strict security protocols, reporting requirements, and performance standards for system availability and response times. The SOW also details requirements for travel, training, quality assurance, and transition support.
    CBP-RFI-08142025-001 C4I SOW.pdf
    The U.S. Customs and Border Protection (CBP) Air and Marine Operations Center (AMOC) is seeking C4I Systems Maintenance, Support, and Enhancement Services. This Statement of Work (SOW) outlines the need for comprehensive support of their critical Command and Control, Communications, Computers, and Intelligence (C4I) systems, specifically the Air and Marine Operations Surveillance System (AMOSS) and Intelligence Surveillance and Reconnaissance (ISR) Systems. The scope includes 24/7 operational support, telecommunications maintenance, technology enhancements such as AI-driven threat modeling, capability expansion through sensor integration, and infrastructure improvements. The contractor will be responsible for project management, staffing with key personnel like a Project Manager and Sr. Systems Engineer, telecommunications support, hardware and software maintenance (including Oracle database), technical documentation, logistical support, configuration management, and expansion/reconfiguration efforts. The SOW also details security requirements, deliverables, and administrative aspects, emphasizing adherence to government regulations and continuous system improvement.
    CBP-RFI-08142025-001 vendor Q A.pdf
    This document, part of an RFI Q&A for CBP-RFI-08142025-001, addresses several questions related to a potential procurement. Key points include that the procurement strategy for competitive 8(a) or sole-source under FAR 19.8 is still undecided, pending market research. There are no additional legacy systems requiring integration. The anticipated award timeline will be provided in the RFP, should CBP proceed. Finally, the document clarifies that the AMOC system operates a mix of Red Hat Enterprise Linux 8 and 9, along with limited deployments of Ubuntu 22.04 and 24.04, addressing a question about the specific Linux flavors used.
    Lifecycle
    Title
    Type
    Request for Information - C4I Systems Maintenance Support and Enhanced Services
    Currently viewing
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