Front Desk Administrator
ID: FA469025SS012Type: Sources Sought
Overview

Buyer

DEPT OF DEFENSEDEPT OF THE AIR FORCEFA4690 28 CONS PKCELLSWORTH AFB, SD, 57706-4947, USA

NAICS

Office Administrative Services (561110)

PSC

SUPPORT- ADMINISTRATIVE: OTHER (R699)

Original Source

https://sam.gov/opp/9007cadefe1142c79506e1b4b7723aa1/view
Timeline
    Description

    The Department of Defense, specifically the Department of the Air Force, is seeking qualified contractors for a Front Desk Administrator position at the Military & Family Readiness Center (M&FRC) located at Ellsworth Air Force Base in South Dakota. The contractor will be responsible for providing non-personal administrative services, including managing phone calls, greeting visitors, scheduling classes, and entering data into the AFFIRST database, all aimed at assisting military families in accessing necessary services and information. This contract is set for a duration of 12 months with the possibility of four extensions, and requires the contractor to be a U.S. citizen or a qualified military dependent, with specific qualifications including a high school diploma and two years of data entry experience. Interested parties should contact Harold Moore at harold.moore.5@us.af.mil or Joseph Clements at joseph.clements.6@us.af.mil, including their company's CAGE code and any active GSA contract numbers in their correspondence.

    Files
    Title
    Posted
    PWS.pdf
    The Performance Work Statement outlines the requirements for a Front Desk Clerk at the Military & Family Readiness Center (M&FRC) on Ellsworth AFB, SD. This position involves providing non-personal services including managing phone calls, greeting visitors, scheduling classes, and entering data into the AFFIRST database. The role aims to assist military families by connecting them to appropriate services and information. The contract spans 12 months with four potential extensions and requires the contractor to be a U.S. citizen or a qualified military dependent. Required qualifications include a high school diploma, two years of data entry experience, and proficiency with Microsoft Office applications. The position demands adherence to work hours, reporting protocols, and maintaining the front desk's organization. Security measures and compliance with pandemic guidelines are emphasized throughout the document. The overarching aim is to enhance operational efficiency and service delivery within the M&FRC while ensuring the safety and confidentiality of client interactions.
    Lifecycle
    Title
    Type
    Front Desk Administrator
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