Oracle Enterprise License Agreement and Maintenance Support
ID: 02042025Type: Sources Sought
Overview

Buyer

TREASURY, DEPARTMENT OF THEDEPARTMENTAL OFFICESNATIONAL OFFICE - IRSNEW CARROLLTON, MD, 20706, USA

NAICS

Other Computer Related Services (541519)

PSC

IT AND TELECOM - HIGH PERFORMANCE COMPUTE (HARDWARE AND PERPETUAL LICENSE SOFTWARE) (7B20)

Original Source

https://sam.gov/opp/cccfa3cf87284747929d5e53ffdfd39d/view
Timeline
    Description

    The Department of the Treasury, specifically the Internal Revenue Service (IRS), is seeking information regarding the Oracle Enterprise License Agreement and Maintenance Support through a Request for Information (RFI). The primary objective of this RFI is to gather insights for project planning related to the consolidation of Oracle software maintenance for Tier 2 databases, ensuring compliance with security guidelines as per the IRS Internal Revenue Manual. This initiative is classified as a total small business set-aside and will utilize the NASA Solutions for Enterprise-Wide Procurement vehicle, emphasizing the need for high-quality service and rapid response from a qualified Oracle maintenance vendor. Interested firms must submit their responses, including company profiles and capability information, by February 12, 2025, at 6 PM EST, and can direct inquiries to Erik Stephenson at erik.stephenson@irs.gov or by phone at 240-613-7419.

    Point(s) of Contact
    Erik Stephenson
    (240) 613-7419
    erik.stephenson@irs.gov
    Files
    Title
    Posted
    Attachment A Oracle Draft SOW 2-4 FV.docx
    The Internal Revenue Service (IRS) requires ongoing software maintenance and technical support for its Oracle software products for fiscal year 2026. The objective is to consolidate existing Oracle software licenses and ensure compliance with security guidelines. The IRS seeks a Platinum Level Oracle reseller to provide regular updates, patches, and technical support, with a commitment to quality service. The vendor must offer 24/7 assistance and guarantee support for Oracle products in virtual environments. The contract's terms stipulate that upon expiration, the IRS will retain all upgrades received, and it outlines the rights for downgrades and support for unsupported products. The document specifies the services expected from the vendor, which include prompt resolution of issues and adherence to service level agreements. The performance period spans from January 2026 to December 2030, covering potential option years. Overall, this statement of work ensures the IRS’s operational efficiency through effective maintenance of critical software technologies, emphasizing the need for reliability and compliance in tax administration functions.
    Attachment B Current Products and Support 1-31 -2025.xlsx
    The document outlines a list of software products, their corresponding license types, and associated IRS authorization statuses mainly for governmental applications. It details various offerings such as Active Data Guard, Advanced Compression, and Database Enterprise Edition, categorized under IRS Authorized User and Processor licenses. Additionally, the products include management and tuning packs, as well as utilities like GoldenGate and real application clusters for enhanced performance and data management. The primary purpose of this document appears to be providing a framework for procurement or expenditure related to software licenses that are sanctioned for use by IRS entities. Understanding these license types is crucial for adherence to federal regulations and effectively managing government contracts and grants. This information aids organizations in navigating federal and state RFPs involving IT products and ensuring compliance with required authorizations in their operations.
    Attachment C RFI Response Template.xlsx
    The document outlines a Request for Information (RFI) from a company, specifying the required components of RFI responses. The purpose is to collect company profiles and ascertain capabilities for potential government contracting opportunities. Key sections include company identification, subcontracting options, and primary points of contact, alongside necessary classifications such as socio-economic status. Respondents must provide details about active governmentwide contracts (GWACs, IDIQs, BPAs) and their applicable NAICS codes. Additionally, the document highlights the timeline for submission, indicating responses are due by February 12, 2025, at 6 PM EST. By assembling this information, the government aims to assess interested companies’ qualifications and capabilities for future collaboration under federal contracting frameworks.
    Oracle RFI FV.docx
    The Internal Revenue Service (IRS) has issued a Request for Information (RFI) concerning an Oracle Enterprise License Agreement and Maintenance Support. This RFI aims to gather information for project planning rather than solicit proposals or bids. The IRS seeks to consolidate Oracle software maintenance for its Tier 2 databases, ensuring they meet security guidelines as outlined in the IRS Internal Revenue Manual. The initiative is classified as a total small business set-aside and will utilize the NASA Solutions for Enterprise-Wide Procurement vehicle. Interested firms should provide details in two parts: Company Profile Information and Capability Information. This includes providing company background, active government contracts, business classification, and responses to specific technical questions regarding Oracle licensing and support. The document emphasizes the importance of maintaining high-quality service and rapid response from a qualified Oracle maintenance vendor. It clarifies that the government is under no obligation to award a contract as a result of this RFI and does not encourage the submission of proposals. Respondents are reminded to avoid submitting sensitive information, as non-proprietary data may be used in future solicitations.
    Lifecycle
    Title
    Type
    Oracle Enterprise License Agreement and Maintenance Support
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