PIMC: PM – Stryker Neptune Rovers and Docking Station
ID: IHS1504011-SBType: Sources Sought
Overview

Buyer

HEALTH AND HUMAN SERVICES, DEPARTMENT OFINDIAN HEALTH SERVICEPHOENIX AREA INDIAN HEALTH SVCPHOENIX, AZ, 85004, USA

NAICS

Electronic and Precision Equipment Repair and Maintenance (811210)

PSC

MAINT/REPAIR/REBUILD OF EQUIPMENT- MEDICAL, DENTAL, AND VETERINARY EQUIPMENT AND SUPPLIES (J065)

Set Aside

Total Small Business Set-Aside (FAR 19.5) (SBA)
Timeline
    Description

    The Department of Health and Human Services, specifically the Indian Health Service, is seeking qualified small businesses to provide comprehensive preventative maintenance and repair services for Stryker Neptune Rovers and a Docking Station at the Phoenix Indian Medical Center (PIMC). The contractor will be responsible for ensuring that the equipment, which serves approximately 140,000 Native Americans, is maintained according to original equipment manufacturer (OEM) guidelines and complies with Center for Medicare and Medicaid Services regulations. This contract is crucial for maintaining high-quality healthcare services, as it ensures that essential surgical equipment remains operational and effective. Interested contractors should respond to Kenneth Nicholson at kenneth.nicholson@ihs.gov, referencing ID# IHS1504011-SB, and are encouraged to indicate any socioeconomic classifications they may belong to, as this is a total small business set-aside opportunity.

    Point(s) of Contact
    Kenneth Nicholson
    kenneth.nicholson@ihs.gov
    Files
    Title
    Posted
    The Phoenix Indian Medical Center (PIMC) is seeking a contractor to provide comprehensive preventive maintenance and repair services for two Neptune 3 rovers and one Neptune 2 Docking Station utilized in their Surgical Suite. PIMC serves around 140,000 Native Americans, offering vital health services across several states. The contracted services must comply with original equipment manufacturer (OEM) guidelines and Center for Medicare and Medicaid Services regulations, ensuring all equipment is maintained in a clean, operational state. The contractor is responsible for providing all necessary resources, including parts and trained personnel, and must guarantee services against defects for 30 days post-acceptance. An efficient troubleshooting protocol is also required, which includes a designated service hotline and a next-day response for urgent repairs. Following service, a detailed Field Service Report must be submitted within 15 days, documenting the equipment's condition and performance outcomes. Additionally, invoicing must adhere to the HHS’s electronic processing system guidelines, enhancing efficiency in financial transactions. This contract illustrates the government’s ongoing commitment to ensuring high-quality healthcare services for Native Americans through meticulous procurement of essential maintenance services.
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