Sol_75H70724Q00138_IntelePharmacy Will Call System for Zuni Comprehensive Community Health Center
ID: Sol_75H70724Q00138_IntelePharmacy_Will_Call_System_for_Zuni_Comprehensive_Community_Health_CenterType: Combined Synopsis/Solicitation
Overview

Buyer

HEALTH AND HUMAN SERVICES, DEPARTMENT OFINDIAN HEALTH SERVICEALBUQUERQUE AREA INDIAN HEALTH SVCALBUQUERQUE, NM, 87110, USA

NAICS

Surgical and Medical Instrument Manufacturing (339112)

PSC

LEASE OR RENTAL OF EQUIPMENT- MEDICAL, DENTAL, AND VETERINARY EQUIPMENT AND SUPPLIES (W065)

Original Source

https://sam.gov/opp/73081b1bcb0240fcb7c2fc3f1b37ae3b/view
Timeline
    Description

    The Department of Health and Human Services, specifically the Indian Health Service, is soliciting proposals for the IntelePharmacy Will Call System to enhance pharmacy operations at the Zuni Comprehensive Community Health Center in Zuni, New Mexico. The procurement aims to alleviate congestion and improve patient service by implementing a system that manages prescription notifications and will call medication storage, with a contract duration of 12 months and options for renewal. This initiative is crucial for improving operational capacity and integrating technology in healthcare services, ensuring efficient patient care. Interested vendors must submit their proposals, including technical specifications and pricing, by September 30, 2024, with inquiries directed to Shannon Eldridge-Shorty at shannon.eldridge-shorty@ihs.gov.

    Point(s) of Contact
    Shannon Eldridge-Shorty
    (505) 256-6768
    shannon.eldridge-shorty@ihs.gov
    Files
    Title
    Posted
    Past Performance Survey_Sol 75H70724Q00138.docx
    The document outlines the Past Performance Survey for a federal Request for Proposal (RFP) by the Department of Health and Human Services, specifically the Indian Health Service, regarding a contract for a Will Call System. It seeks detailed feedback from commercial and federal clients about the contractor's performance on previous contracts. The survey includes questions on the nature of the contract, the end goals, the demographics of patients served, the planning and staffing efforts, and the adherence to timelines. Moreover, a rating system evaluates the contractor on quality of service, cost control, timeliness, business relations, and customer satisfaction, ranging from "Excellent" to "Unacceptable." This process aims to gather objective data to assess the contractor’s ability to meet federal contract requirements effectively. The information collected will be used in determining the suitability of the contractor for future projects, ensuring accountability and quality in government services related to public health. Overall, the document emphasizes the importance of past performance in the context of government procurement processes.
    Sol_75H70724Q00138.pdf
    The document outlines a Request for Quote (RFQ) for the Indian Health Service (IHS) to acquire an intelePharmacy Will Call System (WCS) for the Pharmacy department at Zuni Comprehensive Community Health Center in Zuni, New Mexico. The procurement aims to enhance pharmacy operations, alleviate congestion, and improve patient service by implementing a system capable of handling prescription notifications and managing will call medication storage. The RFQ specifies that the contract will be for a 12-month base period with options for renewal. It details requirements such as interfacing with existing health record systems, automated patient reminders through text or voice, and inclusive software upgrades and maintenance for three years. Interested offerors must submit various proposals, including technical specifications and pricing, by September 30, 2024. The document emphasizes the evaluation of past performance and adherence to the procurement guidelines set forth by the Federal Acquisition Regulation (FAR). The IHS Contracting Officer Shannon Eldridge-Shorty oversees the process, ensuring compliance with federal regulations and proper invoice submission protocol. This solicitation reflects IHS's commitment to providing quality healthcare through improved operational capacity and technology integration in a cost-effective manner.
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    Sol_75H70724Q00138_IntelePharmacy Will Call System for Zuni Comprehensive Community Health Center
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    Combined Synopsis/Solicitation
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