Amendment 001 - 24/7 Telebehavioral Health Services - New Sunrise Regional Treatment Center (NSRTC) - Pueblo of Acoma, NM
ID: 75H70724Q00122Type: Combined Synopsis/Solicitation
Overview

Buyer

HEALTH AND HUMAN SERVICES, DEPARTMENT OFINDIAN HEALTH SERVICEALBUQUERQUE AREA INDIAN HEALTH SVCALBUQUERQUE, NM, 87110, USA

NAICS

All Other Miscellaneous Ambulatory Health Care Services (621999)

PSC

MEDICAL- PSYCHIATRY (Q519)

Set Aside

Total Small Business Set-Aside (FAR 19.5) (SBA)
Timeline
    Description

    The Department of Health and Human Services, through the Indian Health Service, is seeking proposals for 24/7 Telebehavioral Health Services at the New Sunrise Regional Treatment Center (NSRTC) located in Pueblo of Acoma, New Mexico. The procurement aims to provide mental health services to adolescents suffering from Serious Mental Illness (SMI) and Substance Use Disorders (SUD) via telehealth, addressing treatment gaps and improving access to care. This initiative is particularly significant as the NSRTC has been closed since 2020, and the demand for services is expected to rise post-COVID. Interested vendors must submit their proposals by October 18, 2024, and can direct inquiries to Shandiin DeWolfe at Shandiin.DeWolfe@ihs.gov. The contract will be a Total Small Business Set-Aside, with a firm-fixed-price award for a base year and four option years.

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    The Business Associate Agreement (BAA) is a contract between the Indian Health Service (IHS) and a designated business associate responsible for safeguarding Protected Health Information (PHI) as mandated by HIPAA regulations. It outlines the authority requiring the agreement, definitions of pertinent terms, and various obligations of both parties. The business associate must protect PHI with appropriate safeguards and report any unauthorized disclosures or breaches of PHI within specified timelines. The document delineates permissible uses and disclosures of PHI, stipulating that these must align with the IHS’s policies. It also covers termination conditions and indemnification provisions, ensuring compliance and protection for both parties in the event of violations. Overall, the BAA formalizes the commitment to PHI protection, reflecting broader federal compliance directives in governmental contracts, grants, and health service provisions aimed at maintaining patient confidentiality and integrity within health operations.
    The document serves as an addendum to the Declaration for Federal Employment for positions related to child care within the Indian Health Service (IHS). It outlines requirements from various federal laws aimed at safeguarding children under the age of 18. Specifically, it mandates that applicants disclose any past arrests or charges related to child-related crimes, as well as convictions for offenses involving violence, sexual assault, or crimes against persons. All individuals applying for these roles must undergo a comprehensive background check to ensure they meet specified minimum character standards. The applicant is required to certify the accuracy of their responses under penalty of perjury and is informed about their rights regarding the criminal history report. The document underscores the importance of protecting children by enforcing strict employment criteria and background investigations in child care services. It reflects the government's commitment to child safety and due diligence in hiring practices for positions involving significant contact with children.
    The document outlines the solicitation for Telebehavioral Health Services for the NSRTC, which will operate under a completely remote model with on-site support from a registered nurse. The contractor must provide all necessary audio-visual equipment and ensure privacy for telehealth sessions. The NSRTC has been closed since 2020, and service demand is unclear, with expectations of increased acuity post-COVID. The electronic health record system used will be RPMS, provided by the IHS, along with Wi-Fi connectivity for telemedicine needs. The contract is new, with no prior incumbents, and does not require a minimum number of employees or an in-house nurse on-site, as services are primarily remote. Staff augmentation will include a psychologist and several licensed behavioral health clinicians, among others, during specific time frames. The RFP emphasizes the need for professional services, IT support, and customer service. The deadline for submissions is October 18, 2024, and there is no maximum contract value provided. The document is structured to clarify responsibilities, expectations, and operational details necessary for potential contractors to prepare their proposals effectively.
    The document outlines a Request for Proposal (RFP) issued by the Indian Health Service (IHS) for 24/7 Telebehavioral Health Services at the New Sunrise Regional Treatment Center (NSRTC) in Acoma Pueblo, NM, scheduled for January 1, 2025, through December 31, 2025. The contract will be a Total Small Business Set-Aside and consist of a firm-fixed-price award for a base year and four option years. The scope emphasizes providing mental health services to adolescents with Serious Mental Illness (SMI) and Substance Use Disorders (SUD) through telehealth, enabling improved access to care and addressing treatment gaps. The contractor will need to provide a range of licensed practitioners and is responsible for the necessary technology and IT support to facilitate telehealth services. The document includes detailed contractor qualifications, insurance requirements, compliance with federal regulations, and standards for professional conduct. Quality assurance measures and performance evaluations will ensure the delivery of high-quality care. Additionally, the contractor must meet specific health and safety requirements for staff, including vaccinations and background checks. Overall, this RFP reflects the IHS’s commitment to culturally competent care and enhancing mental health outcomes for Native American adolescents.
    The document outlines wage determinations under the Service Contract Act by the U.S. Department of Labor, providing specific minimum wage requirements for service contracts based on Executive Orders 14026 and 13658, applicable to varying contract dates. For contracts starting on or after January 30, 2022, the minimum wage is set at $17.20 per hour, while contracts awarded between January 1, 2015, and January 29, 2022, require a minimum of $12.90 per hour. It details wage rates for various occupations, primarily in New Mexico, encompassing administrative, automotive, food service, health occupations, and technical jobs, among others, along with required fringe benefits like health and welfare provisions. The document emphasizes the need for contractors to comply with these wage rates, including potential adjustments for non-listed classifications through a conformance process. It also states that certain wage requirements are suspended for contracts with specific states such as Texas, Louisiana, and Mississippi. The overarching purpose of this document is to ensure that employees under federal contracts are paid fair wages and receive necessary benefits, aligning with government regulations and standards.
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