DD01--VAKN COMPASS AND MONITOR CONTROL SYSTEM - RFI
ID: 36C77625Q0104Type: Presolicitation
Overview

Buyer

VETERANS AFFAIRS, DEPARTMENT OFVETERANS AFFAIRS, DEPARTMENT OFPCAC HEALTH INFORMATION (36C776)INDEPENDENCE, OH, 44131, USA

NAICS

Computer Facilities Management Services (541513)

PSC

IT AND TELECOM - SERVICE DELIVERY SUPPORT SERVICES: ITSM, OPERATIONS CENTER, PROJECT/PM (LABOR) (DD01)

Set Aside

Total Small Business Set-Aside (FAR 19.5) (SBA)
Timeline
    Description

    The Department of Veterans Affairs is seeking proposals for the upgrade of the VA Knowledge Network (VAKN) Uplink Monitor and Control System through a Request for Information (RFI) titled "DD01--VAKN COMPASS AND MONITOR CONTROL SYSTEM." The objective is to replace the outdated Crystal Solutions system with a new Compass Monitor and Control System or an equivalent, which must integrate with existing legacy equipment and support monitoring for at least 50 devices. This procurement is crucial for enhancing the VA's technological capabilities and ensuring compliance with federal regulations while safeguarding sensitive data. Interested contractors should contact Contract Specialist Ronald W. Shelko at ronald.shelko@va.gov, with the total award amount estimated at approximately $37 million, covering software licenses, hardware, engineering services, and maintenance support.

    Point(s) of Contact
    Ron ShelkoContract Specialist
    (216) 447-8300
    ronald.shelko@va.gov
    Files
    Title
    Posted
    The Department of Veterans Affairs is seeking a replacement for its existing Crystal Monitor and Control system with a new Compass Uplink Monitor and Control system. This presolicitation notice outlines a Request for Quotes (RFQ), which will be 100% set aside for Small Business concerns, in compliance with Federal Acquisition Regulation. The solicitation is expected to be issued around February 12, 2025, with responses due by February 27, 2025, at 1:00 PM Eastern Time. Interested vendors are directed to follow the upcoming RFQ for submission instructions, and general questions can be addressed via email to the contracting office. The notice serves as a formal synopsis of the planned contract action and reflects the VA’s commitment to updating its systems in a manner that encourages small business participation while adhering to federal procurement procedures.
    The document outlines a Request for Proposal (RFP) from the Department of Veterans Affairs aimed at acquiring various IT services, specifically for a Monitoring and Control System. The procurement is open to all businesses but emphasizes participation from small businesses, including those designated as HUBZone, service-disabled veteran-owned, and women-owned. The total award amount is approximately $37 million, covering software licenses, hardware, engineering services, and maintenance support. Key aspects include the contractor's responsibilities in adhering to Federal Acquisition Regulations (FAR), data security measures complying with VA standards, and invoicing protocols. Contractors must ensure the secure handling of sensitive information, follow strict training requirements, and cooperate in audits related to cybersecurity. The overall aim is to enhance the VA's technological capabilities while ensuring compliance with federal laws and safeguarding veterans' data. This RFP represents a significant investment in improving VA services and emphasizes the importance of security and proper vendor qualifications throughout the contract's duration.
    The Institute for Learning, Education, and Development (ILEAD) seeks to upgrade the VA Knowledge Network (VAKN) Uplink Monitor and Control System to replace the outdated Crystal Solutions system, set to be unsupported after December 31, 2024. The upgrade involves implementing a Compass Monitor and Control System or an equivalent, which must seamlessly integrate with existing legacy equipment while supporting monitoring capabilities for at least 50 devices. Key specifications include functionality for both serial and Ethernet equipment, support for up to five simultaneous users, and comprehensive training and support for end users. The contractor is responsible for delivering hardware and software within 90 days of the award, followed by remote and onsite commissioning services within 180 days. The project anticipates a firm-fixed-price contract with a period of performance that includes one base period and two additional 12-month options. The delivery and installation will occur at a specified government location in St. Louis, MO, during normal business hours. This initiative aligns with the federal focus on enhancing educational services for VHA staff and veterans through advanced technology solutions.
    Lifecycle
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