R608--Spanish Tele-Interpreter Services - VBA RO _ Muskogee Ed. Call Ctr.
ID: 36C10D25Q0045Type: Presolicitation
Overview

Buyer

VETERANS AFFAIRS, DEPARTMENT OFVETERANS AFFAIRS, DEPARTMENT OFVETERANS BENEFITS ADMIN (36C10D)WASHINGTON, DC, 20006, USA

NAICS

Translation and Interpretation Services (541930)

PSC

SUPPORT- ADMINISTRATIVE: TRANSLATION AND INTERPRETING (R608)

Set Aside

Service-Disabled Veteran-Owned Small Business (SDVOSB) Set-Aside (FAR 19.14) (SDVOSBC)

Original Source

https://sam.gov/opp/6e9c1f6ef10848e0a47cd9b6b4cb33a7/view
Timeline
    Description

    The Department of Veterans Affairs is soliciting proposals for Spanish Tele-Interpreter Services for the Muskogee VBA Regional Office, specifically targeting Service-Disabled Veteran-Owned Small Businesses (SDVOSB). The contract will be a firm-fixed-price agreement covering a base year with four optional 12-month extensions, requiring approximately 30,000 minutes of interpretation services annually, while ensuring compliance with VA privacy standards and operational support during designated hours. This initiative is crucial for enhancing communication access for Spanish-speaking veterans and their families, reflecting the VA's commitment to providing equitable services. Interested contractors must submit their quotes by January 17, 2025, and can direct inquiries to Contract Specialist Julie Lemire at julie.lemire@va.gov.

    Point(s) of Contact
    Julie LemireContracting Officer
    (781) 226-8882
    Julie.Lemire@va.gov
    Files
    Title
    Posted
    36C10D25Q0045_1.docx
    The Department of Veterans Affairs issued a presolicitation notice for Spanish Tele-Interpreter Services specifically for the Muskogee Veterans Benefits Administration (VBA) Regional Office. The procurement is marked under solicitation number 36C10D25Q0045 and is designated for Service-Disabled Veteran-Owned Small Businesses (SDVOSBC). Interested parties must submit their responses by 15:00 Eastern Time on the specified deadline. The project aims to provide essential tele-interpretation services, enhancing communication for Spanish-speaking veterans seeking assistance and benefits from the VBA. The location of service performance is at the Muskogee VBA Regional Office in Oklahoma. Julie Lemire serves as the contracting officer, and further inquiries can be directed to her email or phone number provided in the notice. This presolicitation highlights the agency's initiative to improve access to services for veterans, ensuring language barriers are addressed effectively.
    36C10D25Q0045.docx
    This solicitation is for providing Spanish Tele-Interpreter Services for the Muskogee VBA Regional Office, aimed specifically at Service-Disabled Veteran-Owned Small Businesses (SDVOSB). The government intends to award a firm-fixed-price contract covering a base year and four optional 12-month extensions, requiring approximately 30,000 minutes of interpretation annually. The contractor must ensure full compliance with VA privacy standards, operational support during specific hours, and must not impose a minimum charge for services. A toll-free access line is necessary for communication support between VA personnel and callers. Security protocols require contractors to undergo background checks and complete VA-specific privacy and security training, ensuring the protection of Personally Identifiable Information (PII). The contractor is also responsible for providing monthly reports detailing service usage. The submission deadlines for quotes and questions are outlined, with a deadline of January 17, 2025, for quote submissions. This solicitation demonstrates the VA’s commitment to enhancing communication access for Spanish-speaking veterans and their families while complying with stringent federal contracting requirements.
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