The Department of Health and Human Services, specifically the Indian Health Service's Navajo Area Indian Health Service, intends to negotiate a sole-source contract with Press Ganey Associates LLC for the implementation of a standardized survey instrument and data collection methodology to measure patient perspectives on inpatient care at the Crownpoint Healthcare Facility in New Mexico. This procurement is essential for enhancing the quality of healthcare services by systematically gathering patient feedback, which is crucial for continuous improvement in healthcare delivery. The estimated period of performance for this contract is from January 1, 2025, to December 31, 2025, and interested parties other than Press Ganey Associates LLC may submit capability statements to Contract Specialist Marshall Arviso via email by 8:00 AM MST on December 16, 2024. For further inquiries, potential respondents can contact Marshall Arviso at marshall.arviso@ihs.gov or by phone at 505-786-6319.