Resident Solutions Engineer (RSE) Support Services
ID: 323853Type: Solicitation
Overview

Buyer

TREASURY, DEPARTMENT OF THEINTERNAL REVENUE SERVICENATIONAL OFFICE - PROCUREMENT OITANEW CARROLLTON, MD, 20706, USA

NAICS

Other Computer Related Services (541519)

PSC

IT AND TELECOM - BUSINESS APPLICATION/APPLICATION DEVELOPMENT SUPPORT SERVICES (LABOR) (DA01)

Set Aside

Total Small Business Set-Aside (FAR 19.5) (SBA)
Timeline
    Description

    The Department of the Treasury, specifically the Internal Revenue Service (IRS), is seeking proposals for Resident Solutions Engineer (RSE) Support Services to enhance their Infrastructure as Code (IaC) practices using HashiCorp Terraform Solutions. The primary objective of this procurement is to provide engineering support services that will assist in the management and configuration of Terraform environments, ensuring compliance with established guidelines while improving operational efficiency and security. This opportunity is particularly significant as it aligns with the IRS's efforts to implement modern IT practices, thereby enhancing their infrastructure capabilities. Interested small businesses must submit both technical and price quotations by September 12, 2024, with the technical submission limited to 12 pages and price quotations provided in an Excel format. For further inquiries, potential bidders can contact Jessica Camunez at jessica.r.camunez@irs.gov or by phone at 575-526-0176.

    Point(s) of Contact
    Files
    Title
    Posted
    The RFQ 8437 outlines the requirements for the Internal Revenue Service (IRS) to engage a Resident Solutions Engineer (RSE) to provide site reliability engineering services focused on HashiCorp Solutions, particularly Terraform. The IRS's Information Technology Enterprise Operations Division seeks to implement Infrastructure as Code (IaC) practices to enhance operational efficiency and security. The selected RSE will collaborate with IRS staff to develop and manage Terraform configurations, ensuring compliance with established guidelines. Key tasks include engineering support, assisting with documentation and configuration integration, and executing technical plans. Notably, the engagement excludes any implementation in production environments and is limited to non-personal services during regular business hours. Performance metrics emphasize delivering quality services with a strict error tolerance, monitored through periodic surveillance. The task order is designed for a four-month period, primarily conducted remotely. The RSE must possess expertise in HashiCorp solutions while working closely with other assigned engineers to ensure adherence to operational standards and successful outcomes in infrastructure deployment.
    The RFQ-8437 document outlines provisions, clauses, and requirements for offerors submitting responses related to federal contracts. Key provisions emphasize prohibitions against contracting with entities requiring internal confidentiality agreements, particularly for reporting fraud and misuse. Offerors must represent their involvement with covered telecommunications equipment/services as dictated by legislation, ensuring they do not utilize such equipment as critical components in any system. The document details representations regarding tax liabilities and felony convictions and mandates that contractors must comply with strict security protocols, including specialized IT security training. Contractors are required to follow IRS security standards when handling sensitive but unclassified information, and they must complete necessary forms regarding personnel access, reporting any incidents or changes in employment status. Compliance with these clauses is crucial for maintaining eligibility for federal contracts, reflecting the government's commitment to transparency, security, and accountability in procurement practices. The instructions ensure a high level of protection for sensitive data and enhance the integrity of the federal contracting process.
    The Request for Quotation (RFP) #8437 from NASA SEWP seeks proposals for Resident Solutions Engineer (RSE) Support Services over a four-month period. The project focuses on engineering support for HashiCorp Terraform Solutions and Infrastructure as Code (IaC) server management. This RFP is specifically set aside for small businesses and follows the Firm Fixed Price (FFP) contract type. Bidders must submit both technical and price quotations by September 12, 2024. The technical submission is limited to 12 pages and should address each paragraph of the Performance Work Statement (PWS). Price quotations must be in an MS Excel file, detailing labor categories and costs. Award criteria prioritize a "best value" determination, considering technical approach and past performance over price, although competitive pricing is emphasized if technical submissions are closely rated. Evaluation will focus on the technical approach's effectiveness, historical performance on related contracts, and price competitiveness. The document reinforces the importance of demonstrating relevant expertise and meeting specified requirements. It emphasizes transparency in communication, with potential conflicts of interest needing disclosures, ensuring compliance with federal acquisition guidelines.
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