Video On-Demand Education Services
ID: 36C25724Q1034Type: Combined Synopsis/Solicitation
Overview

Buyer

VETERANS AFFAIRS, DEPARTMENT OFVETERANS AFFAIRS, DEPARTMENT OF257-NETWORK CONTRACT OFFICE 17 (36C257)ARLINGTON, TX, 76006, USA

NAICS

Media Streaming Distribution Services, Social Networks, and Other Media Networks and Content Providers (516210)

PSC

EDUCATION/TRAINING- GENERAL (U009)

Set Aside

Service-Disabled Veteran-Owned Small Business (SDVOSB) Set-Aside (FAR 19.14) (SDVOSBC)
Timeline
    Description

    The Department of Veterans Affairs is seeking proposals for Video On-Demand Education Services to enhance patient education at the El Paso VA Health Care System. The selected contractor will provide a subscription service that delivers a library of healthcare and VA-specific video content through waiting room televisions, with a performance period from November 1, 2024, to October 31, 2025, and options for three additional one-year extensions. This initiative aims to improve patient engagement and communication, with an anticipated total contract value of approximately $47 million. Interested parties must acknowledge receipt of amendments and submit their proposals by the revised deadline of October 15, 2024, at 9:00 AM CDT, with inquiries directed to Dayna Cantu at dayna.cantu@va.gov or Shannon Hodgson at shannon.hodgson@va.gov.

    Files
    Title
    Posted
    The solicitation 36C25724Q1034 from the Department of Veterans Affairs outlines a contract for providing a Patient Education Video Content Subscription to the El Paso VA Health Care System. The vendor will deliver a library of healthcare and VA-specific video content through waiting room televisions, fostering patient education and communication. The performance period spans from November 1, 2024, to October 31, 2025, with options for three additional one-year periods. The contractor is expected to ensure regular updates tailored to the VA’s needs, including creating approximately 8-12 new videos annually and editing them based on VA feedback. The contract emphasizes electronic submission of invoices and compliance with various federal regulations and requirements, including a focus on service-disabled veteran-owned small businesses. Key responsibilities include ensuring video content is accessible and engaging, installation of necessary equipment, and ongoing performance monitoring by designated VA personnel. The total contract value is anticipated to be around $47 million, reflecting a commitment to enhancing patient engagement through innovative educational solutions.
    The amendment modifies solicitation 36C25724Q1034 issued by the Department of Veterans Affairs’ Network Contracting Office 17. The primary purpose is to respond to inquiries from bidders and extend the deadline for submission from October 11, 2024, at 1:00 PM CDT to October 15, 2024, at 9:00 AM CDT. Key inquiries addressed include whether the contract is new or if there has been a previous incumbent, with confirmation that it has been previously awarded as contract 36C25722P0377. Bidders sought clarification on the expected production and content of 8-12 annual videos, which the VA will produce, utilizing existing staff and promoting healthy lifestyles. Discussions arose regarding the waiting room screens and the estimated number to implement educational content across 22 waiting rooms, confirming existing models. Although one inquiry requested a further deadline extension until October 18, the original amendment deadline remains as adjusted. The document exemplifies the procedural adjustments and communication dynamics in the federal procurement process, ensuring transparency and responsiveness to contractors during the bidding phase.
    This government document is an amendment to a contract solicitation issued by the Department of Veterans Affairs. The primary purpose is to disseminate follow-on questions and answers related to the solicitation, specifically referencing the programming guides associated with a patient education channel. The amendment clarifies that these guides are quarterly resources provided to patients, which help them access a password-protected channel not available to the public and transmitted only to VA TVs. The document also addresses a query regarding access at monitor locations, confirming the provision of access through either wired or wireless connections utilizing the guest network. Submissions from offerors are directed to a specific email for consideration, emphasizing the importance of acknowledging receipt of the amendment to remain compliant with the bidding process. Overall, this document serves to ensure clarity and compliance in the procurement process regarding VA educational services, demonstrating the administration's need for enhanced communication with potential contractors.
    The document serves as an amendment to a solicitation issued by the Department of Veterans Affairs (VA) Network Contracting Office 17, specifically canceling the solicitation numbered 36C25724Q1034 for government convenience. The amendment underscores the requirement for offerors to acknowledge receipt by specified methods to ensure compliance with the amendment's instructions. It clarifies that all terms and conditions of the contract are unchanged except for the cancellation noted. The contracting officer, Shannon Hodgson, digitally signed the document, marking its official status. This amendment reflects a routine administrative action often seen in government Requests for Proposals (RFPs) that aim to manage contracts effectively for efficiency and compliance.
    The document addresses a comprehensive proposal for government RFPs and grants, detailing the structured process through which federal agencies solicit proposals for various projects. It emphasizes the importance of adherence to specific guidelines, eligibility requirements, and deadlines for submission. The document outlines the critical evaluation criteria used to assess RFP submissions, including technical capability, past performance, and cost effectiveness. Furthermore, it highlights the necessity for potential contractors to demonstrate compliance with federal regulations and local laws, particularly in relation to safety, environmental standards, and project execution. The proposal emphasizes the collaborative nature of successful submissions, encouraging applicants to engage with various stakeholders throughout the proposal process. In summary, the document serves as a guideline for stakeholders interested in government contracts and funding opportunities, outlining essential steps, compliance measures, and evaluation standards. It aims to streamline the submission process while ensuring governmental responsibilities are met, fostering an environment conducive to successful project outcomes.
    Lifecycle
    Title
    Type
    Combined Synopsis/Solicitation
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