Client Management System (CMS) Next Generation
ID: 959P0026Q0001Type: Solicitation
Overview

Buyer

COURT SERVICES AND OFFENDER SUPERVISION AGENCYPRETRIAL SERVICES AGENCYPRETRIAL SERVICESWASHINGTON, DC, 20004, USA

NAICS

Custom Computer Programming Services (541511)

PSC

IT AND TELECOM - BUSINESS APPLICATION/APPLICATION DEVELOPMENT SUPPORT SERVICES (LABOR) (DA01)

Set Aside

No Set aside used (NONE)

Original Source

https://sam.gov/workspace/contract/opp/69373e0d5351470aa358f04a0a2bda48/view
Timeline
    Description

    The Court Services and Offender Supervision Agency (CSOSA) is soliciting proposals for the modernization of its Client Management System (CMS) through Solicitation #959P0026Q0001. The project aims to develop and integrate software solutions that enhance the existing CMS, focusing on various functionalities such as drug testing, client information management, criminal history tracking, and risk-based supervision services, all while ensuring compliance with federal security standards and leveraging modern technologies. This multi-phase initiative is critical for improving operational efficiency and data management within the agency, with proposals due by January 7, 2026, at 1 PM (EST). Interested contractors should direct inquiries to Tamara Brown at tamara.brown@psa.gov, and ensure compliance with all submission guidelines to avoid disqualification.

    Point(s) of Contact
    Tamara Brown
    tamara.brown@psa.gov
    Gloria Robertson
    gloria.robertson@psa.gov
    Files
    Title
    Posted
    Attachment B Past Performance Questionnaire CMS Next Generation SOL 959P0026Q0001.pdf
    This document, "ATTACHMENT B Past Performance Questionnaire," is a critical component for evaluating contractor performance within government procurement processes, likely for federal, state, or local RFPs and grants. It comprises two main sections: one for the contractor to provide identifying details about a project (name, address, contract number, dates, value, type, and key characteristics) and another for an evaluating organization to assess the contractor's performance across various categories. The evaluation section uses a rating system (Exceptional, Very Good, Satisfactory, Marginal, Unsatisfactory, Not Observed) to gauge quality of products and services, overall performance, schedule adherence, technical requirements fulfillment, cost control, subcontracting success, and customer satisfaction (in both routine and unexpected situations). It also asks about the likelihood of repeat business, and requires evaluators to list strong and weak points, other projects completed, and, for award fee contracts, the average award fee percentage earned. The form is designated as "SOURCE SELECTION SENSITIVE INFORMATION" to ensure protection of the data.
    CMS Modernization - PRISM Functional Requirements.pdf
    The Pretrial Services Agency for the District of Columbia (PSA) is undertaking a CMS Modernization Project, focusing on the PRISM and PRISMJ functional requirements. This document outlines various modules for the new system, including Drug Testing Specimen Collection (DTSC) with features like client search, lockup lists, streamlined drug testing, random testing schedules, and client photos. It also details Client Information (CI) and Criminal History (CH) functionalities, covering personal data, addresses, education, employment, health, substance use, and document management. Furthermore, the document addresses Risk-Based Supervision Services (RBS), encompassing release orders, case review, supervision logs, and reporting. Treatment (TRT) and Diagnostic and Release Information (DRI) modules are also specified, along with framework requirements for records management, security, and system architecture. The project aims to modernize existing applications, enhance data management, and improve operational efficiency for the PSA.
    CMS NextGen PWS SOL 959P0026Q0001.pdf
    The Pretrial Services Agency for the District of Columbia (PSA) is seeking a contractor for a five-year contract to modernize its Client Management System (CMS), known as PRISM. The objective is to fully align CMS with a Risk-Based Services (RBS) model, improve user experience, and leverage contemporary technologies including AI and secure-by-design principles. The modernization will occur in five phases, covering core services, drug testing, client information, criminal history, risk-based supervision, treatment, and diagnostic/release information. The project requires software development and integration services, adhering to human-centered design principles and federal security standards. The contractor must follow Agile/Scrum methodologies, utilize Azure DevOps, and comply with various federal laws, acts, and NIST standards. Key deliverables include project plans, security assessments, code reviews, and comprehensive training and documentation.
    RFP Solicitation 959P0026Q0001 CMS Next Generation.pdf
    The Pretrial Services Agency for the District of Columbia (PSA) issued Solicitation 959P0026Q0001 for the Client Management System (CMS) Next Generation. This Request for Proposal (RFP) seeks software development services for a multi-phase project, including framework, drug testing, client information, criminal history, risk-based supervision, treatment, and diagnostic/release information functionalities. The contract is a Firm Fixed Price type with a base year and four option years, spanning from February 2026 to January 2031. Key requirements include contractor personnel security, adherence to government-designated holidays, strict data security and privacy protocols (especially for Personally Identifiable Information), and compliance with various Federal Acquisition Regulations (FAR) clauses concerning non-personal services, subcontracting, and protests. The contractor must also comply with records management and information security policies, including the use of the Invoice Processing Platform (IPP) for payments.
    Lifecycle
    Title
    Type
    Client Management System (CMS) Next Generation
    Currently viewing
    Solicitation
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