FY25 Ventraq Support
ID: 80NSSC25899645QType: Combined Synopsis/Solicitation
Overview

Buyer

NATIONAL AERONAUTICS AND SPACE ADMINISTRATIONNATIONAL AERONAUTICS AND SPACE ADMINISTRATIONNASA SHARED SERVICES CENTERSTENNIS SPACE CENTER, MS, 39529, USA

NAICS

Custom Computer Programming Services (541511)

PSC

IT AND TELECOM - BUSINESS APPLICATION/APPLICATION DEVELOPMENT SOFTWARE AS A SERVICE (DA10)

Original Source

https://sam.gov/opp/df421b6f1c3845b2bbfa8e932b3a3aad/view
Timeline
  1. 1
    Posted Mar 27, 2025, 12:00 AM UTC
  2. 2
    Updated Mar 27, 2025, 12:00 AM UTC
  3. 3
    Due Apr 3, 2025, 2:00 PM UTC
Description

NASA's National Aeronautics and Space Administration (NASA) is seeking qualified vendors to provide Ventraq Support services for the fiscal year 2025, specifically targeting the Marshall Space Flight Center (MSFC) in Huntsville, Alabama. The procurement involves brand-name requirements for NetPlus software support, including one unit of Ventraq Silver Support and one unit of Silver Technical Support for third-party software, such as Oracle RDBMS and Crystal Reports, which are critical for maintaining NASA's Voice Over Internet Protocol (VoIP) phone system. This support is essential to ensure the continuity and efficiency of NASA's communication capabilities, as transitioning to a new vendor could disrupt operations and incur additional costs. Interested small businesses must submit their quotes by April 3, 2025, and direct any inquiries to Tessa Martinez at tessa.m.martinez@nasa.gov, adhering to federal acquisition regulations and guidelines.

Point(s) of Contact
Tessa Martinez
tessa.m.martinez@nasa.gov
Files
Title
Posted
SATPC0038008 Tab 04 4 SOW..pdf
Mar 27, 2025, 8:06 PM UTC
The statement of work outlines the requirement for Ventraq Support for NASA’s Marshall Space Flight Center (MSFC) targeting the fiscal year 2025. The primary objective is to acquire support for the Voice Over Internet Protocol (VoIP) phone system utilized at the Center. This includes one unit of Ventraq Silver Support for NetPlus Software and one unit of Silver Technical Support for third-party software, specifically Oracle RDBMS and Crystal Reports. Services are to be delivered electronically to the MSFC. The contract’s period of performance is set from July 1, 2025, to June 30, 2026. This document is part of the federal government’s procurement processes for technical support services, reflecting coordination with NASA to maintain and enhance their communication capabilities.
SATPC0038008 Tab 06 BNJ..pdf
Mar 27, 2025, 8:06 PM UTC
The document outlines a recommendation from NASA's Shared Services Center to solicit support procurement for the FY25 Ventraq Support from a specific brand, identified as NetPlus. This is justified as a brand-name acquisition due to the unique characteristics of the required services, which are essential for the maintenance and annual calibration of NASA equipment at the Marshall Space Flight Center (MSFC). The rationale provided emphasizes that competition is impractical since the current systems and workflows are integrated with the existing brand, making a transition to a new vendor potentially disruptive. Switching vendors could significantly impact project schedules, budget, and staff training, thus delaying operations and increasing costs. Maintaining the current vendor ensures NASA's prior investments in equipment remain viable and in compliance with operational specifications. Overall, the procurement is deemed critical for the smooth operation of NASA's equipment and to avoid the complexities associated with vendor changes.
SATPC0038008 Tab 10 RFQ Open Market Template 4-18-2024.pdf
Mar 27, 2025, 8:06 PM UTC
The NASA Shared Services Center has issued a Request for Quotation (RFQ) for Ventraq Support services, under RFQ number 80NSSC25899645Q, due by April 3, 2025. This procurement is solely for small businesses and mandates the submission of quotes that include specific details like CAGE/UEI codes, lead time, and points of contact. All questions regarding the RFQ must be submitted in writing, with a deadline of April 2, 2025. The procurement adheres to federal guidelines, including representations regarding telecommunications services and requirements related to small business designations. Offerors must be registered at SAM.gov and must comply with several federal acquisition regulations. The document outlines the evaluation criteria for bids and includes clauses pertaining to the contract terms, such as the Buy American Act and export control laws. This RFQ signifies NASA's ongoing commitment to engaging small businesses in fulfilling federal contracting requirements.
Lifecycle
Title
Type
FY25 Ventraq Support
Currently viewing
Combined Synopsis/Solicitation
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