Wellbeing Program Platform Services
ID: HT0011-24-RFI-0220Type: Sources Sought
Overview

Buyer

DEPT OF DEFENSEDEFENSE HEALTH AGENCY (DHA)DEFENSE HEALTH AGENCYFALLS CHURCH, VA, 22042, USA

NAICS

Custom Computer Programming Services (541511)

PSC

SUPPORT- PROFESSIONAL: ENGINEERING/TECHNICAL (R425)

Original Source

https://sam.gov/opp/ff6003de455e40089c366d9b3922beab/view
Timeline
    Description

    The Defense Health Agency (DHA) is seeking information on potential solutions for a Wellbeing Program Platform Services aimed at enhancing workforce wellness through biometric monitoring. The DHA's objectives include developing a comprehensive digital platform that integrates biometric data, provides personalized insights, and facilitates real-time communication to address issues such as burnout and employee retention among its staff across 130 Military Treatment Facilities. This initiative is crucial for improving the overall well-being of active duty and civilian personnel, aligning with the government's commitment to healthcare provider wellness. Interested parties can direct inquiries to Kevin Hodge at kevin.d.hodge8.civ@mail.mil or Author Sandlain at author.e.sandlain.ctr@health.mil, noting that this is a Request for Information (RFI) and no contracts will be awarded at this stage.

    Files
    Title
    Posted
    PWS Draft WPPS v1.1 05NOV2024.docx
    The Department of Defense's Defense Health Agency (DHA) has issued a Performance Work Statement (PWS) for a non-personal services contract aimed at providing biometric-based wellness programs and support services. The contractor will supply necessary personnel and equipment to enhance the well-being of DHA's workforce, focusing on active duty and civilian healthcare providers. Services to include biometric monitoring, coaching, training, and data analysis to improve physical and mental health outcomes. The contract spans one year with four one-year options and requires service delivery across various Military Treatment Facilities (MTFs) in the U.S. and abroad. Key responsibilities include developing a measurement framework for burnout assessments, implementing a wellness training platform, coordinating engagement events, and providing monthly reporting on program metrics. Additional components include a mindfulness program, peer support networks, and a leadership coaching curriculum. All services must adhere to quality control standards, ensuring effective program execution and participant monitoring, supported by biotechnological hardware provided to eligible employees. The overarching purpose of this initiative is to foster a healthier, more resilient workforce within the DHA, which aligns with broader objectives in government contracting for workforce wellness and resilience enhancement.
    PWS WPPS v1.1 05NOV2024.docx
    The Department of Defense's Defense Health Agency (DHA) seeks a contractor to provide biometric-based Wellbeing Program Platform Services, designed to enhance the well-being and professional fulfillment of its workforce. The contractor will deliver comprehensive services, including biometric monitoring, training, and data analysis to support the overall wellness of active duty and civilian staff across 130 Military Treatment Facilities (MTFs) in nine Defense Health Networks (DHNs). The contract will span a base period of one year, with four optional one-year extensions. Key objectives include establishing a workforce wellness training platform, conducting recruitment and enrollment activities, providing personalized insights through biometric data, and maintaining a peer-to-peer support network. Additionally, a focus on leadership coaching aims to enhance management skills related to burnout and workforce engagement. Performance monitoring, quality control, and regular reporting are essential components of the program. The contractor is responsible for logistics, as well as delivering biometric devices, ensuring high participation rates among the eligible workforce. This project aligns with the government's commitment to improving healthcare provider wellness and supporting a healthier workforce.
    RFI DRAFT WPPS v1.1 07NOV24_F.docx
    The Defense Health Agency (DHA) is soliciting information through a Request for Information (RFI) regarding a Wellbeing Program Platform to enhance workforce wellness. The DHA aims to leverage biometric data to quantify employee wellbeing, address occupational burnout, and evaluate organizational interventions. The goal is to implement a comprehensive digital platform that includes a biometric ring device for real-time monitoring and data analysis to develop tailored action plans that address burnout and improve retention. The proposed solution should encompass individual and group-based wellness interventions, content delivery capabilities, and engagement strategies, particularly across the military healthcare system. Additionally, vendors must demonstrate the ability to provide data analytics, support both Android and iOS devices, and comply with relevant federal regulations. The DHA emphasizes that this RFI does not indicate a commitment to contracts nor will it evaluate responses, as it serves purely for information gathering. Interested vendors are required to submit capabilities details by November 19, 2024, adhering to specified guidelines. The RFI outlines strict submission conditions, including a limit on page count and formatting, and reiterates that all submitted materials will become government property, with no feedback provided on submissions.
    RFI WPPS v1.1 07NOV24.docx
    The Defense Health Agency (DHA) has issued a Request for Information (RFI) to explore innovations in workforce wellness and biometric monitoring as part of the Wellbeing Program. The RFI emphasizes the need for a comprehensive platform that can monitor the wellbeing of staff, quantify occupational burnout, and gauge the effectiveness of organizational measures to improve employee wellness. The DHA has established a Wellbeing Office to address high levels of healthcare burnout, aiming to utilize biometric data from a wearable device to inform interventions and strategies at all organizational levels. The DHA seeks commercial or government solutions to create an integrated digital platform that includes biometric monitoring, enterprise data analytics, and real-time communication capabilities for engaging staff. Respondents are asked to provide details on their capabilities, including user experience, compliance with regulations, and integration with current systems. Responses to the RFI will inform potential future procurement strategies, but no contracts will be awarded at this stage. The RFI serves as a market research tool, allowing the DHA to refine its requirements and understand the current capabilities available in the marketplace for workforce wellness solutions.
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    Wellbeing Program Platform Services
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