PC as a Service (PCaaS) - Request for Information
ID: M-26-A42-R-000001Type: Sources Sought
Overview

Buyer

JUSTICE, DEPARTMENT OFUS MARSHALS SERVICEPROCUREMENT DIVISION, OSSLANDOVER, MD, 20785, USA

NAICS

Other Computer Related Services (541519)

Set Aside

No Set aside used (NONE)
Timeline
    Description

    The Department of Justice, specifically the U.S. Marshals Service (USMS), is conducting a Request for Information (RFI) regarding its PC as a Service (PCaaS) program, aimed at gathering market research on global IT solutions. The USMS seeks to understand various technical solutions, best practices for contract management, pricing models, asset disposition methods, and performance metrics to enhance its IT operations across approximately 10,500 computers worldwide. This initiative is crucial for improving user experience, optimizing costs, and ensuring timely delivery and replacement of devices, while addressing budget constraints through predictable financial planning. Interested parties are encouraged to submit company profiles and capability statements by June 16, 2025, to Kim Ramsay at kim.ramsay2@usdoj.gov, as this notice is solely for market research purposes with no obligation for future solicitation.

    Point(s) of Contact
    Files
    Title
    Posted
    The US Marshals Service (USMS) is conducting a Request for Information (RFI) regarding its PC as a Service (PCaaS) program, focusing on market research for global IT solutions. The RFI aims to gather insights on available technical solutions, best practices for contracts, pricing models, asset disposition methods, and performance metrics. The USMS supports around 10,500 computers across various locations, including international sites, and seeks to enhance flexibility, transparency, and service quality in device management. Key objectives for the PCaaS solution include improving user experience, optimizing costs, and ensuring timely delivery and replacement of devices. The program addresses the agency's budget constraints by seeking predictable financial planning and the latest technology through efficient asset management. The RFI outlines considerable tasks such as device provision, online ordering capabilities, and global support for users. The USMS emphasizes that this notice is purely for market research, with no obligation to solicit proposals or contracts. Interested parties are encouraged to submit company profiles and capability statements by June 16, 2025, to assess industry interest and capabilities in delivering the desired PCaaS services globally.
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