JEOL will provide up to 14 days of labor and/or travel (minimum 1/2 day per visit) for emergency service or *preventive maintenance, with unlimited telephone support and parts replacement
ID: 80NSSC25891954QType: Special Notice
Overview

Buyer

NATIONAL AERONAUTICS AND SPACE ADMINISTRATIONNATIONAL AERONAUTICS AND SPACE ADMINISTRATIONNASA SHARED SERVICES CENTERSTENNIS SPACE CENTER, MS, 39529, USA

NAICS

Electronic and Precision Equipment Repair and Maintenance (811210)

PSC

MAINTENANCE OF OTHER UTILITIES (Z1NZ)

Original Source

https://sam.gov/opp/26e435b270c2477184d9c882242ab033/view
Timeline
    Description

    NASA's National Aeronautics and Space Administration (NASA) is seeking to award a sole source contract to JEOL USA, Inc. for up to 14 days of labor and/or travel related to emergency service and preventive maintenance for a proprietary Scanning Electron Microscope (SEM) utilized at the Goddard Space Flight Center. The contract includes unlimited telephone support and parts replacement, with a maximum contract value of $4,250, and is essential for maintaining the operational efficiency of critical projects within the Detector Systems Branch. Interested organizations may submit their capabilities and qualifications by 7 a.m. Central Standard Time on January 24, 2025, with all inquiries directed to Shanna Patterson at shanna.l.patterson@nasa.gov.

    Point(s) of Contact
    Shanna Patterson
    shanna.l.patterson@nasa.gov
    Files
    Title
    Posted
    SATPC0037412 Tab 04 4 SOW..pdf
    The document outlines a service contract for preventative maintenance and emergency support for a JEOL IT-800(SHL) scanning electron microscope (SEM) utilized by the Detector Systems Branch at NASA's Goddard Space Flight Center. The SEM is essential for various analytical projects, requiring regular maintenance from factory-qualified engineers to ensure operational efficiency. The scope of the contract includes up to 14 days of labor and/or travel for emergency service and preventive maintenance, along with unlimited telephone support and replacement of defective parts, capped at $4,250 per contract term. Emergency services cover repairs on the SEM and associated components, while additional labor will be billed at a reduced rate if maximum days are exceeded. The contract spans one year following award. This procurement aligns with government RFPs aimed at sustaining critical scientific instruments necessary for ongoing research initiatives.
    SATPC0037412 Tab 06 RDSS..pdf
    The NASA Shared Services Center recommends negotiating a sole-source service contract with JEOL USA Inc for maintenance of a proprietary Scanning Electron Microscope (SEM). This specialized SEM, critical to multiple projects within the Detector Systems Branch like ATHENA and PRIMA, requires unique maintenance due to its advanced features, including high-resolution imaging and X-ray spectroscopy capabilities. Alternative vendors are unavailable for these services because of the proprietary nature of the SEM, which necessitates factory-trained engineers for its upkeep. If another vendor were to be used, it could lead to significant delays and increased costs, jeopardizing ongoing projects. Overall, the recommendation underscores the necessity of JEOL USA Inc's engagement to ensure operational efficiency and project continuity.
    SATPC0037412 Tab 07 Capability Statement SAM.gov.pdf
    NASA's National Suborbital Science Center (NSSC) plans to issue a sole source contract to JEOL USA, INC. for up to 14 days of labor and/or travel related to emergency service or preventive maintenance, including unlimited telephone support and parts replacement. This procurement is justified under FAR 13.106-1(b)(1)(i) as JEOL is the sole provider for these services. The contract will be executed at NASA's Goddard Space Flight Center (GSFC), with a NAICS Code of 811210. Organizations interested in this procurement may submit their capabilities and qualifications by 7 a.m. Central Standard Time on January 24, 2025. The government reserves the right to determine whether to proceed competitively based on the responses. Oral communications are not allowed. The notice also includes contact details for the procurement specialist, Shanna Patterson, and references NASA's Ombudsman clause for inquiries.
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