The Department of Veterans Affairs (VA) is soliciting proposals for upgrading the ASCOM PBX system to a digital VOIP solution at the VA Connecticut Healthcare System in West Haven, CT. The Request for Quotations (RFQ) 36C24125Q0553 outlines the requirement for an authorized ASCOM dealer to provide labor, programming, and technical services necessary to transition from an analog system to a compatible digital system, specifically using the Innova IP3011 VOIP Gateway. The contractor must ensure that the upgrade maintains functionality for 237 handsets essential for medical communication.
Interested vendors are instructed to submit their quotations by July 10, 2025. The evaluation of proposals will consider price, past performance, and technical capabilities. Specific regulatory requirements are highlighted, including adherence to the Privacy Act and record management policies. Proposals must demonstrate compliance with limitations on subcontracting, especially those benefiting Service-Disabled Veteran-Owned Small Businesses (SDVOSBs). This project is part of the VA's ongoing commitment to improving healthcare services through technological advancements.
The document is a Sources Sought Notice from the Department of Veterans Affairs (VA) regarding a potential contract for upgrading the ASCOM PBX switch to a digital Innova phone VoIP-Gateway at the Manchester VAMC and West Haven VAMC. The notice is not a solicitation for quotes but is intended to gather information about potential qualified sources for the required services. The focus is on contractors able to provide labor, programming, and specialized services to facilitate this upgrade, which is critical for patient communication involving 237 handsets.
Vendors are required to be authorized ASCOM dealers, and submissions must detail capabilities relevant to the project's scope within an 8-page limit. The information gathered will aid in market research and acquisition planning, potentially leading to a set-aside for small businesses or service-disabled veteran-owned small businesses. The document also includes guidelines for records management to ensure that all generated data and materials are treated as government property, necessitating compliance with various legal regulations.
The deadline for responses is set for June 17, 2025. Submissions must be sent electronically to the designated contact. This notice reflects standard government procurement practices aimed at enhancing communication systems within VA facilities.