Wayfinding Kiosks for Orlando VA Healthcare System
ID: 36C24825Q0157Type: Sources Sought
Overview

Buyer

VETERANS AFFAIRS, DEPARTMENT OFVETERANS AFFAIRS, DEPARTMENT OF248-NETWORK CONTRACT OFFICE 8 (36C248)TAMPA, FL, 33637, USA

NAICS

Sign Manufacturing (339950)

PSC

DIGITAL MAPS, CHARTS AND GEODETIC PRODUCTS (7644)

Original Source

https://sam.gov/opp/7e1ff6fbba6a40bfa1a60725fc0a31de/view
Timeline
    Description

    The Department of Veterans Affairs, specifically the Orlando VA Healthcare System, is seeking qualified businesses to provide wayfinding kiosks and supporting software for a period of twelve months, with four additional twelve-month options. The procurement aims to enhance navigation for veterans and visitors by replacing outdated kiosk hardware and renewing the Software as a Service (SaaS) license for the existing wayfinding platform, CXApp / Jibestream, while ensuring compliance with ADA standards. The selected contractor will be responsible for installing new kiosks, training VA personnel, providing ongoing support services, and maintaining the wayfinding application in accordance with VA branding and best practices. Interested parties must submit their responses by December 18, 2024, at 12:00 PM EST, and should contact Rohan McKenzie at rohan.mckenzie@va.gov or Chelsea Adams at chelsea.adams@va.gov for further information.

    Point(s) of Contact
    Rohan McKenzie
    (407) 631-8720
    rohan.mckenzie@va.gov
    Chelsea Adams
    (407) 646-4011
    chelsea.adams@va.gov
    Files
    Title
    Posted
    Wayfinding Kiosk Replacement and License Support Services SOW working DRAFT_.pdf
    The Orlando VA Medical Center (OVAMC) is seeking to procure new wayfinding kiosks and support services to enhance navigation for veterans and visitors. This includes replacing outdated kiosk hardware and renewing the Software as a Service (SaaS) license for the existing wayfinding platform, CXApp / Jibestream. The project involves deploying seven new Olea Milan-freestanding kiosks across various facility locations, ensuring compliance with ADA standards, and establishing a Content Management System (CMS) for easy map updates. Key tasks for the contractor include installing the kiosks, training VA personnel, providing ongoing managed support services, and ensuring that the wayfinding application adheres to VA-specific branding and best practices. The contractor will also be responsible for digitizing facility maps, upgrading existing data in the CMS, and conducting on-site audits for accuracy and functionality. The contract performance is expected to commence upon award and be completed within 120 days. The initiative underscores the VA’s commitment to improving user experience at the Orlando facility while emphasizing compliance with federal security and privacy standards throughout the project.
    Lifecycle
    Title
    Type
    Wayfinding Kiosks for Orlando VA Healthcare System
    Currently viewing
    Sources Sought
    Similar Opportunities
    DD01--VAKN COMPASS AND MONITOR CONTROL SYSTEM - RFI
    Active
    Veterans Affairs, Department Of
    The Department of Veterans Affairs is seeking information on a new Uplink Monitor and Control System to replace its aging Crystal Monitor and Control system utilized by the Institute for Learning, Education and Development (ILEAD). The objective is to identify systems that can meet or exceed the existing functionality while ensuring compatibility with legacy ILEAD equipment, which includes various amplifiers, controllers, and receivers. This upgrade is crucial for enhancing the educational satellite services that support the Veterans Health Administration, ensuring operational efficacy and safety within the VA's technological environment. Interested parties must submit their responses by December 30, 2024, to Contract Specialist Haley D. Turner at haley.turner@va.gov, with the anticipated contract being a Firm Fixed-Price arrangement that includes hardware, software, and onsite commissioning services.
    DA10-- Rauland Responder 5 Application Maintenance and Support Services
    Active
    Veterans Affairs, Department Of
    The Department of Veterans Affairs is seeking responses for maintenance and support services for the Rauland V Nurse Call System, as outlined in their Request for Information (RFI). The procurement aims to gather insights for planning a potential contract that includes annual software support, maintenance, and necessary repairs over a base year and four option years, ensuring compliance with federal information security laws and technical requirements. This initiative is critical for maintaining effective IT systems that support healthcare providers in responding to the needs of veterans, reflecting the VA's commitment to quality care and operational efficiency. Interested vendors must submit their responses by December 31, 2024, with a page limit of ten pages, and can direct inquiries to Contract Specialist Daniel Dinocera at Daniel.Dinocera@va.gov.
    U001-- RED RIVER SOFTWARE SUBSCRIPTION BASE 4
    Active
    Veterans Affairs, Department Of
    The Department of Veterans Affairs is seeking responses from small businesses, particularly Service-Disabled Veteran-Owned and Veteran-Owned Small Businesses, for an annual software subscription for the "Conference Room Scheduler" program at the Phoenix VA Healthcare System. The objective of this procurement is to enhance the scheduling and administration of training and conference rooms, thereby improving interactions and services for both employees and veterans. This software is crucial for managing training sessions and meetings efficiently, contributing to better communication and reduced complaints within the organization. Interested contractors must submit their capabilities and relevant information by December 11, 2024, to Contract Specialist Jose A. Espinoza at jose.espinoza3@va.gov, with the contract period expected to commence on November 15, 2024, and potentially extend for one additional year.
    Management and Room Scheduling Software For VA Puget Sound Health Care System
    Active
    Veterans Affairs, Department Of
    The Department of Veterans Affairs is seeking qualified vendors to provide Management and Room Scheduling Software for the VA Puget Sound Health Care System in Washington. The software must enhance space management and operational efficiency by conducting field verification surveys, maintaining architectural drawings, implementing a space management system for room assignments, and developing a mobile-accessible scheduling system. This initiative is vital for the VA's mission to optimize resource management and improve healthcare service delivery. Interested parties can contact Adam Hill at adam.hill3@va.gov or call 360-619-5977 for further details.
    R499--VEO Contact Center
    Active
    Veterans Affairs, Department Of
    The Department of Veterans Affairs (VA) is seeking information from qualified vendors to support the Veterans Experience Office (VEO) Contact Center through a Sources Sought Notice. The primary objective is to identify capable small business vendors, particularly Service-Disabled Veteran Owned Small Businesses (SDVOSB) and Veteran Owned Small Businesses (VOSB), to provide Tier 1 contact center staffing that addresses technical inquiries and general information about VA services across multiple communication channels. This initiative is crucial for enhancing customer service delivery to Veterans and their families, ensuring effective service recovery, and managing fluctuating call volumes in a 24/7 operational environment. Interested parties must submit their responses, including a comprehensive capability statement, by January 15, 2025, to the designated contacts, Michael Stevens at Michael.Stevens5@va.gov and Caitlin Ruc at Caitlin.Ruc@va.gov.
    DA10--Patient Safety Technology
    Active
    Veterans Affairs, Department Of
    The Department of Veterans Affairs intends to issue a Firm-Fixed Price contract to Invisalert Solutions for the ObservSMART system, which employs proprietary software and advanced wristband technology to enhance patient safety and compliance in healthcare settings. This innovative system utilizes a highly tamper-resistant wristband equipped with a Bluetooth beacon and a tablet to facilitate real-time patient observations, ensuring that checks can only occur when staff are in close proximity to patients, thereby reducing the risks of missed or falsified observations. Interested parties are invited to submit capability statements to the designated contact, Becky De Los Santos, by 10:00 PM CST on December 27, 2024, to potentially influence the decision on whether the contract will be competitively bid. Responses should include specific organizational information and business status classifications, as outlined in the notice.
    7H20--FY25: Unique Device Identification Tracker License Base year
    Active
    Veterans Affairs, Department Of
    The Department of Veterans Affairs, specifically the VA Caribbean Healthcare System, intends to negotiate a sole source contract for a Unique Device Identification (UDI) Tracker license with Champion Medical Technologies, Inc., the exclusive provider of the necessary proprietary software solutions. This contract, which falls under FAR part 13.106-1(b), aims to secure software that tracks and monitors Biological and Non-biological implants throughout their lifecycle, ensuring compliance with regulations from agencies such as the Joint Commission and Veterans Health Administration. The anticipated contract will cover a base year and four additional one-year options, with responses asserting that competition would be advantageous due by 1:00 pm EST on December 26, 2024, directed to Contract Specialist Elder Vazquez at elder.vazquezmelendez@va.gov.
    7H20--DynaCAD 5 Software Connections & License
    Active
    Veterans Affairs, Department Of
    The Department of Veterans Affairs (VA) is preparing to issue a presolicitation notice for the procurement of DynaCAD 5 software connections and licenses for the James A. Haley Veterans Hospital in Tampa, Florida. This acquisition aims to address the increasing patient needs at the facility and is exclusively set aside for Service Disabled Veteran Owned Small Businesses (SDVOSB). The contract will be awarded on a firm fixed price basis for a one-year term, with a Request for Quote (RFQ) expected to be released on December 27, 2024, and responses due by December 31, 2024. Interested vendors must register in the System for Award Management (SAM) and submit capability statements along with authorization letters from the original manufacturer, with all inquiries directed to Contract Specialist Leonora R. Simmons at leonora.simmons@va.gov or 813-972-7592.
    J063--Video Surveillance System (VSS) Maintenance, Upgrade and Expansion for Chillicothe VAMC
    Active
    Veterans Affairs, Department Of
    The Department of Veterans Affairs is seeking qualified contractors for the maintenance, upgrade, and expansion of the Video Surveillance System (VSS) at the Chillicothe VA Medical Center (VAMC). The procurement aims to ensure the VSS operates effectively 24/7, providing comprehensive technical support, regular inspections, and urgent repairs to safeguard veterans, visitors, and staff. This contract, which spans from February 1, 2025, to January 31, 2030, includes a base year and four option years, with a focus on compliance with federal and VA standards. Interested parties must submit their company information, capabilities statement, and a signed compliance letter regarding subcontracting limitations to the Contracting Officer, Brad Burhite, at bradley.burhite@va.gov by December 30, 2024, at 15:00 EST. The availability of funds for this project is subject to federal regulations.
    DA10--UDI Tracker Premium, RFID Data Services
    Active
    Veterans Affairs, Department Of
    The Department of Veterans Affairs is seeking qualified vendors for the procurement of UDI Tracker Premium and RFID Data Services, specifically for the Raymond G. Murphy VA Medical Center in Albuquerque, New Mexico. The primary objectives include implementing Single Sign-On (SSO) capabilities with Security Assertion Markup Language (SAML) to enhance user access and ensure compliance with VA directives for tracking biological implants. This initiative is crucial for improving data management and operational efficiency within the VA healthcare system. Interested vendors must submit their responses to the Request for Information (RFI) by December 26, 2024, to Contracting Officer Daniel Ruiz at Daniel.Ruiz@va.gov or by phone at 562-766-2280, as this opportunity may lead to a formal solicitation in the future.