VEO Employee Experience Support Contract (VA-25-00012554)
ID: 36C10X25Q0041Type: Special Notice
Overview

Buyer

VETERANS AFFAIRS, DEPARTMENT OFVETERANS AFFAIRS, DEPARTMENT OFSAC FREDERICK (36C10X)FREDERICK, MD, 21703, USA

NAICS

Administrative Management and General Management Consulting Services (541611)

PSC

SUPPORT- PROFESSIONAL: PROGRAM MANAGEMENT/SUPPORT (R408)

Set Aside

Service-Disabled Veteran-Owned Small Business (SDVOSB) Sole Source (FAR 19.14) (SDVOSBS)

Original Source

https://sam.gov/opp/0ffa63345a5842d9a43658c81ebae87e/view
Timeline
    Description

    The Department of Veterans Affairs is planning to award a sole source contract for the Veterans Experience Office (VEO) Employee Experience Support Contract (VA-25-00012554) to Technical Assent, LLC, a Service-Disabled Veteran-Owned Small Business. This contract aims to provide administrative management and general management consulting services to support the implementation of VEO initiatives, which are crucial for enhancing services to veterans. The contract will be a Firm Fixed Price agreement under NAICS code 541611, with a size standard of $24.5 million, and is not open for competitive bidding. Interested parties can reach out to Shaundrica Close at shaundrica.close@va.gov for further information.

    Point(s) of Contact
    Shaundrica Close
    shaundrica.close@va.gov
    Files
    Title
    Posted
    S02 - Notice of Intent to Sole Source.pdf
    The Department of Veterans Affairs (VA) Strategic Acquisition Center plans to award a sole source contract to Technical Assent, LLC, a Service-Disabled Veteran-Owned Small Business, for support related to the Veterans Experience Office Employee Experience Office. This action is governed by the Federal Acquisition Regulation, specifically allowing for other than full competitive bidding under certain statutory authority. The contract, designated as VA-25-00012554, will be a Firm Fixed Price agreement and categorized under administrative management consulting services (NAICS 541611) with a size standard of $24.5 million. The notice indicates that this is not a request for quotes and emphasizes the government's non-responsibility for any associated costs with responses. The aim is to continue the implementation of the VEO's initiatives, reflecting the VA's commitment to veterans’ services under the Veterans First Contracting Program.
    Lifecycle
    Title
    Type
    VEO Employee Experience Support Contract (VA-25-00012554)
    Currently viewing
    Special Notice
    Similar Opportunities
    R499--VEO Contact Center
    Veterans Affairs, Department Of
    The Department of Veterans Affairs (VA) is seeking information from qualified vendors to support the Veterans Experience Office (VEO) Contact Center through a Sources Sought Notice. The primary objective is to identify capable small business vendors, particularly Service-Disabled Veteran Owned Small Businesses (SDVOSB) and Veteran Owned Small Businesses (VOSB), to provide Tier 1 contact center staffing that addresses technical inquiries and general information about VA services across multiple communication channels. This initiative is crucial for enhancing customer service delivery to Veterans and their families, ensuring effective service recovery, and managing fluctuating call volumes in a 24/7 operational environment. Interested parties must submit their responses, including a comprehensive capability statement, by January 15, 2025, to the designated contacts, Michael Stevens at Michael.Stevens5@va.gov and Caitlin Ruc at Caitlin.Ruc@va.gov.
    J065--** Intent to Sole Source** UVE Annual Service
    Veterans Affairs, Department Of
    The Department of Veterans Affairs (VA) intends to award a sole source contract to Claflin Service Company for the provision of UVE annual service and access to the UVE protocol management platform, which is essential for the operations of the Chalmers P. Wylie VA Ambulatory Care Center. This contract will cover the period from February 18, 2025, to February 17, 2026, with the possibility of three additional one-year extensions. The services sought are critical for maintaining the functionality and reliability of medical equipment, ensuring high-quality support for healthcare operations. Interested vendors must submit their capability statements, including detailed company information and relevant experience, by January 16, 2025, to Margaret Swetel at Margaret.Swetel@va.gov, as the procurement falls under NAICS code 811210, which pertains to electronic and precision equipment repair and maintenance.
    Personnel Vetting Directorate Office of Personnel Vetting and Credential Management (PVCM) Technical and Non-Technical Support
    Veterans Affairs, Department Of
    The Department of Veterans Affairs (VA) is seeking information on capabilities to support its Personnel Vetting and Credential Management (PVCM) Program through a Request for Information (RFI). The VA aims to modernize its personnel security processes in alignment with the Trusted Workforce 2.0 initiative, requiring both technical and non-technical support for policy development, compliance oversight, and project management related to personnel vetting. This initiative is crucial for enhancing the security practices of the VA workforce, with deliverables including management plans, compliance plans, and training packages. Interested organizations are invited to demonstrate their capabilities by submitting responses by January 28, 2025, to assist in the planning and procurement phases. For further inquiries, contact Melissa Maloy at Melissa.Maloy@va.gov or call 202-815-9679.
    V129--Valet Services - Washington DC VA Medical Center
    Veterans Affairs, Department Of
    The Department of Veterans Affairs is seeking a contractor to provide valet services at the Washington DC VA Medical Center, with a focus on enhancing accessibility for veterans, family members, and visitors. The procurement aims to address significant parking challenges by ensuring efficient valet and shuttle services, with a contract structured for a base year and four optional renewal periods, totaling an estimated value of $19 million. This initiative underscores the government's commitment to partnering with Service-Disabled Veteran-Owned Small Businesses (SDVOSB) to improve service delivery within the VA system. Interested parties can contact Contract Specialist Tracy M Dotson at tracy.dotson@va.gov for further details regarding the Request for Quotation (RFQ) and associated requirements.
    USPTO PTAG Part 6.1.1 Synopsis – Intent to Sole Source RVET OPERATING LLC DBA RecruitMilitary
    Commerce, Department Of
    The United States Patent and Trademark Office (USPTO) intends to enter into a sole source contract with RVET OPERATING LLC, known as RecruitMilitary, to enhance its outreach to military veterans and their families in compliance with Executive Orders 13518 and 14100. The USPTO requires access to platforms that connect with veteran candidates through military transition programs, veteran-specific job boards, and career fairs, as part of its commitment to improving employment opportunities for veterans. This initiative is critical for fulfilling the agency's recruitment goals and ensuring compliance with federal employment directives, given that RecruitMilitary is uniquely positioned as the sole contractor for veteran hiring events in coordination with the U.S. Army and Department of Labor. The contract will have a one-year base period with four optional renewal years, and interested parties may direct inquiries to Kendall Jones at kendall.jones1@uspto.gov by 9:00 AM EST on January 17, 2025.
    R799--Sharepoint Online Support COR: Omar Armstrong
    Veterans Affairs, Department Of
    The Department of Veterans Affairs (VA) is planning to solicit offers for a Firm-Fixed-Price contract to provide SharePoint Online support for its Office of Asset Enterprise Management (OAEM). The primary objective of this procurement is to enhance the management of programs and inquiry processes through a comprehensive redesign of the SharePoint site, aligning with industry best practices. This contract is specifically set aside for Service-Disabled Veteran-Owned Small Businesses (SDVOSB), with an anticipated solicitation release date around January 23, 2025, and a performance period of approximately 70 calendar days following contract award. Interested parties should monitor SAM.gov for updates and direct any inquiries to Contract Specialist Steve Mock at Steven.Mock@va.gov.
    DG11--DirecTV Programming Service
    Veterans Affairs, Department Of
    The Department of Veterans Affairs is seeking proposals for the DirecTV Programming Service, aimed at enhancing media streaming and satellite communication services for its facilities. This procurement is specifically set aside for Service-Disabled Veteran-Owned Small Businesses (SDVOSB) and falls under the NAICS code 516210, which encompasses media streaming distribution services and related content providers. The selected contractor will play a crucial role in delivering essential entertainment services to veterans, thereby improving their overall experience at the Department of Veterans Affairs facilities. Interested parties should direct their inquiries to Contracting Officer Heather Clemons at heather.clemons@va.gov or call 303-712-5772 for further details regarding the submission process and requirements.
    R499--FY25 Q2 EMM Program Support Services (VA-25-00000798)
    Veterans Affairs, Department Of
    The Department of Veterans Affairs (VA) is seeking proposals from qualified Service-Disabled Veteran-Owned Small Businesses (SDVOSB) for the FY25 Q2 Enterprise Mail Management (EMM) Program Support Services, under solicitation number 36C10X25Q0029. The primary objective of this procurement is to provide administrative management and consulting services to support mail managers within the Veterans Benefits Administration and National Cemetery Administration, ensuring compliance with postal regulations from USPS, UPS, and FedEx. This initiative is crucial for modernizing the VA's mail management operations, enhancing service delivery to veterans, and maintaining operational efficiency. Interested vendors must submit their proposals by 1:00 PM Eastern Time on January 31, 2025, and direct any inquiries to Contract Specialist Derek Devine at Derek.Devine@va.gov or by phone at 240-215-1628.
    DA10--Welch Allyn Connex Software and Support
    Veterans Affairs, Department Of
    The Department of Veterans Affairs intends to award a sole source contract to Welch Allyn Inc. for the provision of Connex software and support for 166 vital sign monitors at the Pittsburgh VA Medical Center. This contract will encompass a base year and four optional renewal years, ensuring essential software updates, technical support, and training necessary for the accurate documentation of patient vital signs into electronic medical records. The reliability of this software is critical for maintaining high standards of care for veterans, as it automates the vital sign documentation process. Interested vendors are invited to submit capability statements by January 21, 2025, to demonstrate their ability to meet the contract requirements, although the government retains discretion on whether to pursue competitive procurement. For further inquiries, vendors can contact Contract Specialist Jefferson Mann at jefferson.mann@va.gov or by phone at 717-202-5456.
    Semen Analysis
    Veterans Affairs, Department Of
    The Department of Veterans Affairs (VA) is seeking a contractor to provide semen analysis services under a Firm-Fixed Price Blanket Purchase Agreement for the Laboratory/Pathology Departments in VISN 1, covering the period from March 15, 2025, to March 14, 2030. The contractor will be responsible for supplying personnel, equipment, materials, and supervision necessary for the analysis, ensuring compliance with all local, state, and federal regulations, with an estimated contract value of $41.5 million. This procurement is crucial for enhancing patient experience and compliance in reproductive health services for veterans, emphasizing quality assurance and regulatory adherence. Interested small businesses must submit quotes by January 29, 2025, at 4:00 PM EST, and can direct inquiries to Cynthia Thompson at Cynthia.Thompson2@va.gov or Sheryl Anthony at Sheryl.anthony@va.gov.