R499--FY25 Q2 EMM Program Support Services (VA-25-00000798)
ID: 36C10X25Q0029Type: Combined Synopsis/Solicitation
Overview

Buyer

VETERANS AFFAIRS, DEPARTMENT OFVETERANS AFFAIRS, DEPARTMENT OFSAC FREDERICK (36C10X)FREDERICK, MD, 21703, USA

NAICS

Administrative Management and General Management Consulting Services (541611)

PSC

SUPPORT- PROFESSIONAL: OTHER (R499)

Set Aside

Service-Disabled Veteran-Owned Small Business (SDVOSB) Set-Aside (FAR 19.14) (SDVOSBC)
Timeline
    Description

    The Department of Veterans Affairs (VA) is seeking proposals from Service-Disabled Veteran-Owned Small Businesses (SDVOSB) for the FY25 Q2 Enterprise Mail Management (EMM) Program Support Services, under solicitation number 36C10X25Q0029. The contract aims to provide administrative management and consulting services to support mail operations across various VA administrations, ensuring compliance with postal regulations from USPS, UPS, and FedEx, while transitioning responsibilities from an existing Federally Funded Research and Development Center to contractor personnel. The performance period is set from February 23, 2025, to February 22, 2026, with the possibility of three additional one-year options. Interested vendors must submit their proposals by 1:00 PM ET on January 10, 2025, and direct any inquiries to Contract Specialist Derek Devine at derek.devine@va.gov or 240-215-1628, with questions due by December 23, 2024.

    Point(s) of Contact
    Derek DevineContract Specialist
    (240) 215-1628
    derek.devine@va.gov
    Files
    Title
    Posted
    The document is a Combined Synopsis/Solicitation Notice for the FY25 Q2 EMM Program Support Services issued by the Department of Veterans Affairs. It serves as a Request for Quote (RFQ) numbered 36C10X25Q0029, seeking proposals exclusively from Service-Disabled Veteran-Owned Small Businesses (SDVOSB) for administrative management and consulting services under NAICS Code 541611. The contract aims to provide support staff for the Office of Information Technology's Enterprise Mail Management Program to assist mail managers within the Veterans Benefits Administration and National Cemetery Administration, particularly regarding postal regulations from USPS, UPS, and FedEx. The performance period is expected from February 23, 2025, through February 22, 2026, with the possibility of three additional 12-month option periods. Interested parties must submit their proposals by 1:00 PM Eastern Time on January 10, 2025, and must be registered in the System for Award Management (SAM). Any inquiries must be directed to the designated contract specialists by December 23, 2024. This solicitation emphasizes transparency, requiring compliance with federal acquisition regulations and aiming to facilitate valuable support services for the VA's mail management operations.
    The document is an amendment to a previous solicitation for the FY25 Q2 EMM Program Support Services (Solicitation Number: 36C10X25Q0029), issued by the Department of Veterans Affairs, Contracting Office in Frederick, MD. The amendment serves to clarify the due date for questions regarding the solicitation, now set for 1:00 PM (ET) on December 23, 2024, correcting an earlier misstatement. Additionally, it includes the addition of FAR 52.232-18, which pertains to the availability of funds. An updated document, titled Attachment A_REV_1_36C10X25Q0029_RFQ_CONFORMING, is also included as part of this amendment. The solicitation is explicitly set aside for Service-Disabled Veteran-Owned Small Business Concerns (SDVOSBC) and is not funded by the Recovery Act. The Point of Contact for this solicitation is Contract Specialist Derek Devine. This amendment is crucial for maintaining clarity and formal compliance in the contracting process, ensuring interested parties are informed of critical deadlines and contract stipulations.
    The document pertains to an amendment for a government solicitation linked to the Department of Veterans Affairs (VA) Strategic Acquisition Center in Frederick, Maryland. The primary purpose of this amendment is to clarify the deadline for questions regarding the solicitation, setting it definitively at 1:00 PM (ET) on December 23, 2024. Additionally, it rectifies an earlier mispublished due date contained in the attached documents. The amendment further includes the addition of Clause FAR 52.232-18, which discusses the Availability of Funds. It also references an updated attachment labeled "ATTACHMENT_A_REV_1_36C10X25Q0029_RFQ_CONFORMING." The overall aim of the document is to ensure clarity and compliance in the solicitation process, thereby maintaining transparency and organization for potential contractors responding to the RFP. The contracting officer noted for this amendment is Wanda Y. Edwards, who is responsible for overseeing these modifications.
    The document outlines RFQ 36C10X25Q0029 for the Department of Veterans Affairs' Office of Information Technology Enterprise Mail Management Program (VA OIT EMM), which seeks contract staff to enhance mail management operations. The goal is to support mail managers in complying with USPS, UPS, and FedEx regulations while transitioning support from the Federally Funded Research and Development Center (FFRDC) to contractor personnel. The scope of work includes providing supervision, analytics support, technology management, maintenance of communication systems, and development of standard operating procedures and guidelines. Key performance objectives involve drafting and updating policies related to mail management, improving database tools for effective reporting, and ensuring compliance with established federal regulations. The contract is a Firm Fixed Price type with an initial one-year period, starting February 23, 2025, and includes options for extensions. The document stresses the importance of key personnel qualifications, including experience in stakeholder engagement and data management, as well as strict compliance with subcontracting limitations for service-disabled veteran-owned businesses. This contract reflects the VA's commitment to improving its mail capabilities, adhering to federal standards, and enhancing overall service efficiency for veterans.
    The RFQ 36C10X25Q0029 outlines the requirements for contractor support in the Department of Veterans Affairs (VA) Office of Information Technology’s Enterprise Mail Management Program. The contractor will assist with mail operations across various VA administrations, ensuring compliance with USPS, UPS, and FedEx regulations while transitioning responsibilities from an existing Federally Funded Research and Development Center (FFRDC), MITRE, to a new team. The contract entails a firm fixed price for a one-year base period with three optional one-year extensions starting on February 23, 2025. Key objectives include developing and updating mail management policies, enhancing data management and reporting tools, and performing analyses to improve operational efficiency. Essential personnel must have relevant educational backgrounds and experience in mail processing, performance management, and data analysis. The document emphasizes ongoing communication and collaboration with government staff and outlines specific performance metrics to evaluate contractor effectiveness. It includes numerous clauses related to contract administration, including payment processes, contractor obligations, and limitations on subcontracting, particularly favoring certified service-disabled veteran-owned small businesses. This initiative portrays the VA's commitment to modernizing mail operations and ensuring effective management and compliance with federal regulations.
    The document outlines the Price Schedule for the VA Enterprise Mail Management Support Services under RFP 36C10X25Q0029. It requires bidders to complete a pricing table for various contract line items (CLIN), detailing unit prices and total costs over the base and three optional periods, spanning from February 23, 2025, to February 22, 2029. Each bidder must ensure that their pricing aligns with the tasks specified in the Performance Work Statement (PWS) and any associated attachments. The structure involves sections for the base period pricing and additional sections for optional periods, highlighting the need for clarity and mapping between pricing and performance expectations. The document emphasizes accountability for pricing accuracy while delineating the terms of service delivery, providing critical information necessary for bidders to formulate their proposals effectively. It underscores the Department of Veterans Affairs' intention to manage mail services efficiently and economically while ensuring proposals meet outlined requirements.
    The document outlines submission requirements for vendors bidding on the "VA Enterprise Mail Management Support Services" contract. It includes detailed instructions for vendors to complete a pricing spreadsheet that delineates labor categories, hours, and hourly rates for specified tasks across a base period and three option periods. Each period requires vendors to map their labor categories to contract line item numbers (CLIN) and provide corresponding hours and rates. The document emphasizes the importance of aligning tasks with the vendor's Performance Work Statement (PWS) and an accompanying attachment, ensuring compliance with the Department of Veterans Affairs' requirements. Throughout the sections designated for each period, placeholders indicate that vendors must input specific information, which indicates that the document focuses on the structured methodology for price submission in response to the Request for Proposals (RFP). This approach underscores the government's objective to achieve transparency and accuracy in vendor pricing to foster competitive bidding and maintain public accountability in government contracts.
    The document pertains to the Past Performance References for the VA Enterprise Mail Management Support, under Solicitation No. 36C10X25Q0029. It outlines the requirements for providing information related to past projects by the quoter or their proposed subcontractor. Each reference requires details such as the company name, relationship to the quoter, contract specifics, total costs, period of performance, and contact information for the contracting officer and program manager. Additionally, a concise explanation of the work performed, its relevance to the solicitation, and any issues encountered must be provided, along with corrective actions taken. Each reference must also indicate completion of CPARS/PPIRS evaluations (Contractor Performance Assessment Reporting System and Past Performance Information Retrieval System). This documentation is essential for assessing the experience and reliability of contractors in meeting the needs of the VA, emphasizing the importance of demonstrated past performance in federal contracting processes. The structure consists of three past performance references, each requiring detailed insights into the project and outcomes to ensure compliance with solicitation requirements.
    The Department of Veterans Affairs (VA) is seeking past performance references for [CONTRACTOR NAME] as part of a competitive service contract process for Enterprise Mail Management Support (RFQ: 36C10X25Q0029). The Past Performance Questionnaire (PPQ) is designed for evaluators to rate the contractor's historical performance across various categories, including Quality, Schedule, Cost Control, Management, Utilization of Small Business, and Regulatory Compliance. Respondents are requested to provide their assessment through a standardized rating system ranging from Exceptional to Unsatisfactory, along with comments for context. Additionally, evaluators must detail the contract's period, dollar value, and services provided. At the end of the questionnaire, an overall recommendation is solicited, allowing evaluators to express confidence in the contractor's ability to deliver as promised. This request emphasizes the importance of substantiating contractor capabilities for federal projects, focusing on the importance of past performance in evaluating potential contractors.
    This document is part of a government solicitation regarding a contract and outlines key inquiries related to the procurement process. It confirms that the government will not consider due date extensions unless a reasonable request is provided detailing the circumstances. Additionally, the timeline for posting responses to questions indicates that answers will be available shortly after the closure of the Q&A period. The document clarifies that Service Contract Labor Standards (SCLS) are unlikely to apply unless the contractor indicates otherwise when quoting SCLS positions. It emphasizes the responsibility of contractors to inform the contracting officer about the local areas where services will be rendered. The incumbent vendor for this contract is Duty First Consulting, listed with their contact information and current contract number. This solicitation focuses on maintaining clear communication and compliance with contracting standards while reiterating the importance of timely submissions and qualifications in the bidding process.
    Lifecycle
    Title
    Type
    Combined Synopsis/Solicitation
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