R499--FY25 Q2 EMM Program Support Services (VA-25-00000798)
ID: 36C10X25Q0029Type: Combined Synopsis/Solicitation
Overview

Buyer

VETERANS AFFAIRS, DEPARTMENT OFVETERANS AFFAIRS, DEPARTMENT OFSAC FREDERICK (36C10X)FREDERICK, MD, 21703, USA

NAICS

Administrative Management and General Management Consulting Services (541611)

PSC

SUPPORT- PROFESSIONAL: OTHER (R499)

Set Aside

Service-Disabled Veteran-Owned Small Business (SDVOSB) Set-Aside (FAR 19.14) (SDVOSBC)
Timeline
    Description

    The Department of Veterans Affairs (VA) is seeking proposals from qualified Service-Disabled Veteran-Owned Small Businesses (SDVOSB) for the FY25 Q2 Enterprise Mail Management (EMM) Program Support Services, under solicitation number 36C10X25Q0029. The primary objective of this procurement is to provide administrative management and consulting services to support mail managers within the Veterans Benefits Administration and National Cemetery Administration, ensuring compliance with postal regulations from USPS, UPS, and FedEx. This initiative is crucial for modernizing the VA's mail management operations, enhancing service delivery to veterans, and maintaining operational efficiency. Interested vendors must submit their proposals by 1:00 PM Eastern Time on January 31, 2025, and direct any inquiries to Contract Specialist Derek Devine at Derek.Devine@va.gov or by phone at 240-215-1628.

    Point(s) of Contact
    Derek DevineContract Specialist
    (240) 215-1628
    Derek.Devine@va.gov
    Files
    Title
    Posted
    The document is a Combined Synopsis/Solicitation Notice for the FY25 Q2 EMM Program Support Services issued by the Department of Veterans Affairs. It serves as a Request for Quote (RFQ) numbered 36C10X25Q0029, seeking proposals exclusively from Service-Disabled Veteran-Owned Small Businesses (SDVOSB) for administrative management and consulting services under NAICS Code 541611. The contract aims to provide support staff for the Office of Information Technology's Enterprise Mail Management Program to assist mail managers within the Veterans Benefits Administration and National Cemetery Administration, particularly regarding postal regulations from USPS, UPS, and FedEx. The performance period is expected from February 23, 2025, through February 22, 2026, with the possibility of three additional 12-month option periods. Interested parties must submit their proposals by 1:00 PM Eastern Time on January 10, 2025, and must be registered in the System for Award Management (SAM). Any inquiries must be directed to the designated contract specialists by December 23, 2024. This solicitation emphasizes transparency, requiring compliance with federal acquisition regulations and aiming to facilitate valuable support services for the VA's mail management operations.
    The document is an amendment to a previous solicitation for the FY25 Q2 EMM Program Support Services (Solicitation Number: 36C10X25Q0029), issued by the Department of Veterans Affairs, Contracting Office in Frederick, MD. The amendment serves to clarify the due date for questions regarding the solicitation, now set for 1:00 PM (ET) on December 23, 2024, correcting an earlier misstatement. Additionally, it includes the addition of FAR 52.232-18, which pertains to the availability of funds. An updated document, titled Attachment A_REV_1_36C10X25Q0029_RFQ_CONFORMING, is also included as part of this amendment. The solicitation is explicitly set aside for Service-Disabled Veteran-Owned Small Business Concerns (SDVOSBC) and is not funded by the Recovery Act. The Point of Contact for this solicitation is Contract Specialist Derek Devine. This amendment is crucial for maintaining clarity and formal compliance in the contracting process, ensuring interested parties are informed of critical deadlines and contract stipulations.
    The document pertains to an amendment for a government solicitation linked to the Department of Veterans Affairs (VA) Strategic Acquisition Center in Frederick, Maryland. The primary purpose of this amendment is to clarify the deadline for questions regarding the solicitation, setting it definitively at 1:00 PM (ET) on December 23, 2024. Additionally, it rectifies an earlier mispublished due date contained in the attached documents. The amendment further includes the addition of Clause FAR 52.232-18, which discusses the Availability of Funds. It also references an updated attachment labeled "ATTACHMENT_A_REV_1_36C10X25Q0029_RFQ_CONFORMING." The overall aim of the document is to ensure clarity and compliance in the solicitation process, thereby maintaining transparency and organization for potential contractors responding to the RFP. The contracting officer noted for this amendment is Wanda Y. Edwards, who is responsible for overseeing these modifications.
    The document is an amendment to a previous combined solicitation for the FY25 Q2 EMM Program Support Services by the Department of Veterans Affairs, with the solicitation number 36C10X25Q0029. This amendment primarily serves to extend the deadline for quote submissions. The revised timeline includes the issuance of responses to initial questions by January 10, 2025, and a secondary Q&A period from that date until January 17, 2025. The final deadline for quote submissions has been pushed to January 31, 2025, at 1:00 PM Eastern Time. The solicitation is set aside for Service-Disabled Veteran-Owned Small Businesses (SDVOSBC) and falls under the Product Service Code R499 and NAICS Code 541611, indicating it relates to management consulting services. The amendment's key purpose is to ensure potential bidders have adequate time and information to prepare their proposals, emphasizing the VA's commitment to inclusivity and transparency in the bidding process.
    This document is an amendment to a previously issued solicitation by the Department of Veterans Affairs, specifically through the Strategic Acquisition Center in Frederick. The primary purpose of the amendment is to extend the deadline for submitting quotes from the original date to January 31, 2025, at 1:00 PM EST. Additionally, the timeline for a Q&A period has been revised: answers to initial queries will be provided on or before January 10, 2025, followed by a second Q&A period where additional questions must be submitted by January 17, 2025. The amendment underlines the importance of timely acknowledgment of modifications and the procedures for submitting offers, emphasizing that failure to comply may result in rejection. The document is structured methodically, detailing amendments, responsibilities of the contractor, and directives for acknowledgment procedures. Overall, this amendment facilitates participation in the procurement process while ensuring an organized flow of information and clarifications for potential bidders.
    The document is an amendment to a previous solicitation for "FY25 Q2 EMM Program Support Services" (Solicitation Number: 36C10X25Q0029) by the Department of Veterans Affairs, specifically managed by the Strategic Acquisition Center in Frederick, Maryland. The amendment aims to address questions raised during the initial Question and Answer Period and includes modifications and additions to attachments in response. The attachments include revised request for quotation documents, tracked changes, and answers to the inquiries posed. The solicitation emphasizes a Service Disabled Veteran-Owned Small Business (SDVOSBC) set-aside and falls under the Product Service Code R499 and NAICS Code 541611. The deadline for responses is January 31, 2025, at 1:00 PM Eastern Time. The document specifies that it will be archived 15 days after the response deadline, indicating the time-sensitive nature of the solicitation. Overall, the amendment reflects the government's ongoing commitment to transparency and engagement with potential contractors, ensuring all participants are adequately informed of changes and expectations related to the procurement process.
    The document is an amendment to a solicitation issued by the Strategic Acquisition Center of the Department of Veterans Affairs, identified as 36C10X25Q0029. Its primary purpose is to communicate changes resulting from questions raised during the initial Q&A period and to modify several attachments related to the solicitation. Key updates include the addition of revised attachments that provide conforming changes and tracked revisions to the Request for Quote (RFQ), as well as a revised list of Contract Line Item Numbers (CLINS) for bidders to utilize in price quotations. Moreover, it introduces a Rough Order of Magnitude (ROM) to aid in quoting requirements and includes answers to previously submitted questions. Importantly, the deadline for quote submissions remains unchanged, set for 1:00 PM (ET) on January 31, 2025. This amendment serves to ensure clarity and provide necessary information to prospective contractors, facilitating an organized bidding process for the federal contract.
    The document outlines RFQ 36C10X25Q0029 for the Department of Veterans Affairs' Office of Information Technology Enterprise Mail Management Program (VA OIT EMM), which seeks contract staff to enhance mail management operations. The goal is to support mail managers in complying with USPS, UPS, and FedEx regulations while transitioning support from the Federally Funded Research and Development Center (FFRDC) to contractor personnel. The scope of work includes providing supervision, analytics support, technology management, maintenance of communication systems, and development of standard operating procedures and guidelines. Key performance objectives involve drafting and updating policies related to mail management, improving database tools for effective reporting, and ensuring compliance with established federal regulations. The contract is a Firm Fixed Price type with an initial one-year period, starting February 23, 2025, and includes options for extensions. The document stresses the importance of key personnel qualifications, including experience in stakeholder engagement and data management, as well as strict compliance with subcontracting limitations for service-disabled veteran-owned businesses. This contract reflects the VA's commitment to improving its mail capabilities, adhering to federal standards, and enhancing overall service efficiency for veterans.
    The RFQ 36C10X25Q0029 outlines the requirements for contractor support in the Department of Veterans Affairs (VA) Office of Information Technology’s Enterprise Mail Management Program. The contractor will assist with mail operations across various VA administrations, ensuring compliance with USPS, UPS, and FedEx regulations while transitioning responsibilities from an existing Federally Funded Research and Development Center (FFRDC), MITRE, to a new team. The contract entails a firm fixed price for a one-year base period with three optional one-year extensions starting on February 23, 2025. Key objectives include developing and updating mail management policies, enhancing data management and reporting tools, and performing analyses to improve operational efficiency. Essential personnel must have relevant educational backgrounds and experience in mail processing, performance management, and data analysis. The document emphasizes ongoing communication and collaboration with government staff and outlines specific performance metrics to evaluate contractor effectiveness. It includes numerous clauses related to contract administration, including payment processes, contractor obligations, and limitations on subcontracting, particularly favoring certified service-disabled veteran-owned small businesses. This initiative portrays the VA's commitment to modernizing mail operations and ensuring effective management and compliance with federal regulations.
    The document outlines the Price Schedule for the VA Enterprise Mail Management Support Services under RFP 36C10X25Q0029. It requires bidders to complete a pricing table for various contract line items (CLIN), detailing unit prices and total costs over the base and three optional periods, spanning from February 23, 2025, to February 22, 2029. Each bidder must ensure that their pricing aligns with the tasks specified in the Performance Work Statement (PWS) and any associated attachments. The structure involves sections for the base period pricing and additional sections for optional periods, highlighting the need for clarity and mapping between pricing and performance expectations. The document emphasizes accountability for pricing accuracy while delineating the terms of service delivery, providing critical information necessary for bidders to formulate their proposals effectively. It underscores the Department of Veterans Affairs' intention to manage mail services efficiently and economically while ensuring proposals meet outlined requirements.
    The document outlines the pricing structure for the VA's request for proposal (RFP) concerning Enterprise Mail Management (EMM) Support Services. It consists of a price schedule for the base period and three option periods, each lasting 12 months. The pricing is detailed for the following items: EMM Support Services, billed monthly, and travel costs associated with the services, listed as non-evaluated. The total for each period is consistently set at $80,000, leading to a cumulative total of $320,000 for the entire contract duration from February 23, 2025, to February 22, 2029. This structured pricing aims to facilitate the acquisition of essential support services to enhance the efficiency of the VA's mail management system, ensuring robust operational continuity throughout the contract lifespan. The document emphasizes transparency and clarity in financial expectations associated with this government procurement process.
    The document outlines submission requirements for vendors bidding on the "VA Enterprise Mail Management Support Services" contract. It includes detailed instructions for vendors to complete a pricing spreadsheet that delineates labor categories, hours, and hourly rates for specified tasks across a base period and three option periods. Each period requires vendors to map their labor categories to contract line item numbers (CLIN) and provide corresponding hours and rates. The document emphasizes the importance of aligning tasks with the vendor's Performance Work Statement (PWS) and an accompanying attachment, ensuring compliance with the Department of Veterans Affairs' requirements. Throughout the sections designated for each period, placeholders indicate that vendors must input specific information, which indicates that the document focuses on the structured methodology for price submission in response to the Request for Proposals (RFP). This approach underscores the government's objective to achieve transparency and accuracy in vendor pricing to foster competitive bidding and maintain public accountability in government contracts.
    The document pertains to the Past Performance References for the VA Enterprise Mail Management Support, under Solicitation No. 36C10X25Q0029. It outlines the requirements for providing information related to past projects by the quoter or their proposed subcontractor. Each reference requires details such as the company name, relationship to the quoter, contract specifics, total costs, period of performance, and contact information for the contracting officer and program manager. Additionally, a concise explanation of the work performed, its relevance to the solicitation, and any issues encountered must be provided, along with corrective actions taken. Each reference must also indicate completion of CPARS/PPIRS evaluations (Contractor Performance Assessment Reporting System and Past Performance Information Retrieval System). This documentation is essential for assessing the experience and reliability of contractors in meeting the needs of the VA, emphasizing the importance of demonstrated past performance in federal contracting processes. The structure consists of three past performance references, each requiring detailed insights into the project and outcomes to ensure compliance with solicitation requirements.
    The Department of Veterans Affairs (VA) is seeking past performance references for [CONTRACTOR NAME] as part of a competitive service contract process for Enterprise Mail Management Support (RFQ: 36C10X25Q0029). The Past Performance Questionnaire (PPQ) is designed for evaluators to rate the contractor's historical performance across various categories, including Quality, Schedule, Cost Control, Management, Utilization of Small Business, and Regulatory Compliance. Respondents are requested to provide their assessment through a standardized rating system ranging from Exceptional to Unsatisfactory, along with comments for context. Additionally, evaluators must detail the contract's period, dollar value, and services provided. At the end of the questionnaire, an overall recommendation is solicited, allowing evaluators to express confidence in the contractor's ability to deliver as promised. This request emphasizes the importance of substantiating contractor capabilities for federal projects, focusing on the importance of past performance in evaluating potential contractors.
    The document outlines a government Request for Proposals (RFP) concerning the Enterprise Mail Management (EMM) program, detailing key information needed for potential contractors. It covers various aspects such as deadlines for submissions, the role of commercial off-the-shelf (COTS) software, and questions related to the transition of duties from the incumbent contractor, Duty First Consulting, to new support staff. The government emphasizes the ownership of software licenses and the requirement for contractors to comply with specific security policies, including single sign-on access and role-based permissions. Potential contractors need to be aware that while current documentation will aid in onboarding, no detailed system architecture or existing software interfaces will be provided during the proposal process. The solicitation encourages competition but requires detailed project management plans and capabilities from bidders. It confirms that telework is permitted and highlights the significance of continuing modernization efforts for the EMM program, allowing for evolving project needs. As a whole, the document serves as guidance for submitting competitive proposals in a structured manner while ensuring compliance with federal regulations and security protocols.
    This document is part of a government solicitation regarding a contract and outlines key inquiries related to the procurement process. It confirms that the government will not consider due date extensions unless a reasonable request is provided detailing the circumstances. Additionally, the timeline for posting responses to questions indicates that answers will be available shortly after the closure of the Q&A period. The document clarifies that Service Contract Labor Standards (SCLS) are unlikely to apply unless the contractor indicates otherwise when quoting SCLS positions. It emphasizes the responsibility of contractors to inform the contracting officer about the local areas where services will be rendered. The incumbent vendor for this contract is Duty First Consulting, listed with their contact information and current contract number. This solicitation focuses on maintaining clear communication and compliance with contracting standards while reiterating the importance of timely submissions and qualifications in the bidding process.
    The document outlines the Rough Order of Magnitude (ROM) for the VA Enterprise Mail Management Support Services, detailing a range of administrative support roles needed for the project. It specifies the allocation of work hours for various labor categories, including Program Management (2080 hours), Business Analyst (2080 hours), Data Architect Analyst (2080 hours), and Communication Specialist (2080 hours). Additionally, a total of 14,560 hours is designated for other unspecified roles within the project, and total hours for other labor categories are indicated as 4,160. The document indicates the structured approach in identifying workforce requirements necessary to support the mail management system, which is essential for the effective operation of Veterans Affairs communication services. This summary reflects the project’s focus on ensuring adequate staffing and operational efficiency, aligning with government objectives to streamline services for veterans.
    The RFQ 36C10X25Q0029 outlines a solicitation for the Department of Veterans Affairs (VA) to secure contract staff for the Office of Information Technology's Enterprise Mail Management Program. The main objective is to support mail managers in complying with regulations from USPS, UPS, and FedEx. The contract seeks a vendor experienced in mail processing and management to provide supervision, management, and labor. Key responsibilities include updating mail management guidelines, maintaining compliance, improving operational efficiencies, and enhancing training programs. The contract is structured as a firm fixed price, spanning one year with three optional renewal periods, starting April 23, 2025. The contractor's performance will be monitored through a Quality Assurance Surveillance Plan. A strong emphasis is placed on hiring certified Service-Disabled Veteran-Owned Small Businesses (SDVOSBs), with specific limitations on subcontracting included. Security protocols dictate compliance with federal regulations concerning information security and personnel background checks. Expected travel for the role includes attending meetings at various VA locations, requiring government pre-approval for expenses. The document demonstrates the VA's strategy to modernize mail operations while enhancing service delivery to veterans, ensuring both compliance and operational effectiveness.
    The RFQ 36C10X25Q0029 outlines a Request for Quotation (RFQ) issued by the Department of Veterans Affairs (VA) for the provision of contract staff to support the Enterprise Mail Management Program. The objective is to modernize VA's mail management services to align with federal regulations and address operational challenges. Key responsibilities include updating guidelines, maintaining compliance with postal regulations, and improving communication and training processes within VA’s mailrooms. The contract is structured as a Firm Fixed Price agreement, with a one-year base period commencing April 23, 2025, and includes three potential option periods. The document specifies the qualifications for key personnel, emphasizing a combination of relevant educational background and specialized experience in mail processing and management. Performance metrics are established to ensure that the contractor meets operational standards, with a focus on delivering quality services and achieving project milestones. Additionally, the RFQ mentions various contractual clauses related to payment processes, compliance with regulations, and subcontracting limitations, particularly emphasizing opportunities for certified Service-Disabled Veteran-Owned Small Businesses (SDVOSBs). Overall, this RFQ indicates the VA's commitment to enhancing operational efficiencies in mail management and supporting veteran services through strategic workforce engagement.
    Lifecycle
    Title
    Type
    Combined Synopsis/Solicitation
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