JobBoss Maintenance and Support
ID: 80NSSC25892993QType: Special Notice
Overview

Buyer

NATIONAL AERONAUTICS AND SPACE ADMINISTRATIONNATIONAL AERONAUTICS AND SPACE ADMINISTRATIONNASA SHARED SERVICES CENTERSTENNIS SPACE CENTER, MS, 39529, USA

NAICS

Software Publishers (513210)

PSC

IT and Telecom - End User as a Service: Help Desk;Tier 1-2,Workspace,Print,Output,Productivity Tools (DE10)

Original Source

https://sam.gov/opp/c3c3b9682e404e93872948d207780a38/view
Timeline
    Description

    The National Aeronautics and Space Administration (NASA) is seeking to acquire maintenance and support services for the JobBOSS software through a sole source contract with ECI Software Solutions, Inc. This procurement is essential for sustaining the existing work management system at NASA's Langley Research Center, where the software is critical for managing in-house operations. The contract will cover support for 64 standard users, a Shop Floor User Pack for 30 users, and a Platinum User Bundle, with the performance period set from February 1, 2025, to January 31, 2026. Interested parties may submit their qualifications by 7 a.m. CST on January 21, 2025, and inquiries should be directed to Shanna Patterson at shanna.l.patterson@nasa.gov.

    Point(s) of Contact
    Shanna Patterson
    shanna.l.patterson@nasa.gov
    Files
    Title
    Posted
    SATPC0037379 Tab 04 4 SOW..pdf
    The document outlines a Statement of Work for maintenance and support of the JobBOSS software utilized by the NASA Langley Research Center (LaRC) as part of their in-house Work Management System. The maintenance requirements include support for 64 standard JobBOSS users, a Shop Floor User Pack for 30 users, and a Platinum User Bundle. The performance is to take place at NASA LaRC, with the contract period specified from February 1, 2025, to January 31, 2026. This RFP underscores the need for ongoing technical support and functional improvements to critical software systems used for operational management at the center, reflecting the government's commitment to maintaining efficient work processes in aerospace research and development.
    SATPC0037379 Tab 06 RDSS..pdf
    The NASA Shared Services Center recommends negotiating exclusively with ECI Software Solutions, Inc. for the maintenance and support of JobBOSS software, essential for managing in-house work at Langley Research Center. The projected cost and delivery timeframe for this effort are to span from February 1, 2025, to January 31, 2026. The rationale for this sole source procurement is based on the unique capabilities of JobBOSS, which are critical for sustaining the existing work management system. Switching to a different vendor would jeopardize the workflow, risking the loss of all data associated with fabrication work requests, resulting in significant financial and operational setbacks. Furthermore, the current enhancements and support services, such as unlimited webinars and priority toll-free support, would be lost if another system were employed. This document underscores the necessity of retaining JobBOSS to maintain continuous operational integrity and efficiency within NASA’s infrastructure, emphasizing that competition for this procurement is impractical.
    SATPC0037379 Tab 07 Capability Statement SAM.gov.pdf
    NASA/NSSC seeks to acquire JobBoss Maintenance and Support through a sole source contract with ECI SOFTWARE SOLUTIONS, INC., the sole provider for these services, under FAR 13.106-1(b)(1)(i). The procurement will occur at NASA's Langley Research Center (LARC), following regulations outlined in FAR Parts 12 and 13. The applicable NAICS code is 513210. Interested parties can submit their qualifications and capabilities by 7 a.m. CST on January 21, 2025. This submission will help determine whether a competitive solicitation will proceed; however, the decision to conduct the procurement is at the government's discretion. Only written communications are permissible in response to this notice, and inquiries may be directed to Shanna Patterson, the procurement specialist. The notice is governed by NASA Clause 1852.215-84, which includes provisions for an Ombudsman for this acquisition.
    Lifecycle
    Title
    Type
    JobBoss Maintenance and Support
    Currently viewing
    Special Notice
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