CISA Infrastructure Security IT Systems Support Services
ID: OCIO-25-2308171208Type: Sources Sought
Overview

Buyer

HOMELAND SECURITY, DEPARTMENT OFOFFICE OF PROCUREMENT OPERATIONSCISA CONTRACTING ACTIVITYWashington, DC, 20528, USA

NAICS

Computer Systems Design Services (541512)

PSC

SUPPORT- PROFESSIONAL: PROGRAM MANAGEMENT/SUPPORT (R408)
Timeline
    Description

    The Department of Homeland Security, through the Cybersecurity and Infrastructure Security Agency (CISA), is seeking qualified firms to provide IT systems support services aimed at enhancing the nation’s infrastructure security. The procurement focuses on developing and modernizing IT tools, integrating enterprise services, and delivering Tier II and III technical support, all essential for bolstering CISA's operational capabilities in protecting both physical and cyber infrastructure. Interested companies are required to submit a capabilities statement by October 31, 2024, with the contract expected to span four and a half years, including a six-month base period and four one-year options. For further inquiries, interested parties can contact Shannon Kennedy at shannon.kennedy@mail.cisa.dhs.gov or Eva I. Shaw-Taylor at eva.shaw-taylor@mail.cisa.dhs.gov.

    Point(s) of Contact
    Files
    Title
    Posted
    The Department of Homeland Security (DHS) has outlined a Statement of Work (SOW) for the Cybersecurity and Infrastructure Security Agency (CISA) focusing on support for infrastructure security IT systems. The objective is to enhance the capacity and resilience of the nation’s cyber and physical infrastructure. The contractor is expected to provide program/project management, technical solutions engineering, and operations and maintenance support. Key activities include developing new capabilities, modernizing existing systems, and providing user support. Specific tasks involve program management services, technical solutions development using DevSecOps principles, and ongoing operations and maintenance. Deliverables include detailed reports and plans, adherence to the ITIL v3 framework, and compliance with various federal IT policies. The contract will span four and a half years, consisting of a six-month base period and four one-year options, focusing on fostering robust internal systems while adhering to security protocols for sensitive information. This initiative exemplifies the federal government's commitment to improving cybersecurity measures and IT infrastructure management in alignment with modern service demands.
    The Cybersecurity & Infrastructure Security Agency (CISA) is soliciting responses through a Sources Sought Notice (SSN) to identify firms capable of providing IT systems services for CISA’s Infrastructure Security. This SSN is intended for market research and does not obligate the government. CISA aims to enhance its IT capabilities and support its mission to protect the nation's physical and cyber infrastructure. The required services include developing and modernizing IT tools, integrating enterprise services, and providing Tier II and III technical support. Interested companies must submit a capabilities statement by October 31, 2024, detailing their experience and organizational abilities. The notice emphasizes small business participation and the use of strategic sourcing vehicles. All proprietary data marked by respondents will be protected. Key milestones include finalizing the statement of work by December 2024 and awarding contracts by June 2025. Overall, CISA seeks to strengthen its operational capabilities through qualified IT services while ensuring a competitive procurement process.
    Lifecycle
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