The Department of Veterans Affairs (VA) intends to award a Sole Source contract to Paragon Technologies, Inc. for Software Technical Support Services related to the A-frame DispensSImatic software utilized in the National Consolidated Mail Outpatient Pharmacy (CMOP). This procurement aims to provide comprehensive technical support, including maintenance, analysis, and 24/7 consultation for four CMOP facilities located in Chelmsford, MA; Tucson, AZ; Murfreesboro, TN; and Hines, IL, ensuring the efficient operation of the proprietary software that integrates with existing production systems. The contract will be structured as a Firm Fixed Price, Indefinite Delivery/Indefinite Quantity agreement, covering a Base Year and four option years. Interested parties may contact Contracting Specialist Wade Cunningham at wade.cunningham@va.gov or 913-758-9933 to express their capabilities for similar future opportunities, with a response deadline set for September 20, 2024, at 14:00 Central Time.