R--RFI: Sexual Assault Hotline Services
ID: 140D0426Q0068Type: Sources Sought
Overview

Buyer

INTERIOR, DEPARTMENT OF THEDEPARTMENTAL OFFICESIBC ACQ SVCS DIRECTORATE (00004)HERNDON, VA, 20170, USA

NAICS

Other Individual and Family Services (624190)

PSC

SUPPORT- PROFESSIONAL: OTHER (R499)

Original Source

https://sam.gov/workspace/contract/opp/734dc4bf1ac046ba86befefcbd8830b8/view
Timeline
    Description

    The Department of the Interior, through the Peace Corps Office of Health Services, is seeking information regarding the provision of global anonymous sexual assault hotline services to support approximately 3,000 Peace Corps Volunteers (PCVs) across 61 countries. The objective of this Request for Information (RFI) is to gather insights on market opportunities and to finalize the government's requirements and acquisition strategy for these essential services, which include 24/7 live confidential crisis counseling, reporting mechanisms, and referrals. This initiative is mandated by the Kate Puzey Peace Corps Volunteer Protection Act of 2011, emphasizing the importance of providing robust support to volunteers in crisis situations. Interested parties are invited to submit their capabilities statements, detailing their expertise and past performance, by December 11, 2025, at 5 PM Eastern. For further inquiries, contact Hanna Mershman at hanna_mershman@ibc.doi.gov.

    Point(s) of Contact
    Mershman, Hanna
    (000) 000-0000
    hanna_mershman@ibc.doi.gov
    Files
    Title
    Posted
    A14_MR_Request_for_Information_-_Sexual_Assault_Hotline_Services_1.pdf
    This Request for Information (RFI) is issued by the Peace Corps Office of Health Services (OHS) through the Department of the Interior (DOI) to gather information for Global Anonymous Sexual Assault Hotline Services. The Peace Corps is mandated by the Kate Puzey Peace Corps Volunteer Protection Act of 2011 to provide these services to approximately 3,000 Peace Corps Volunteers (PCVs) across 61 countries. The RFI seeks to understand open market opportunities and finalize acquisition strategy and requirements. The required services include 24/7/365 live, confidential crisis counseling, reporting mechanisms, information on Peace Corps procedures, and referrals. The current solution (PCSaves) offers various communication methods like telephone, chat, text, website, and mobile app. Counselors must have 40 hours of rape crisis counseling training, and supervisors must be licensed psychologists or social workers with similar training. The RFI requests capabilities statements, including company expertise, past performance, staffing abilities, and business size information, to be submitted by December 11, 2025, 5 PM Eastern.
    Lifecycle
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    R--RFI: Sexual Assault Hotline Services
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