The Defense Counterintelligence and Security Agency (DCSA) is preparing to solicit proposals for Case Processing Operations Center (CPOC) services related to Federal background investigations. The procurement will encompass essential functions such as telephone and switchboard services, case processing, program management, and support for the National Background Investigation System (NBIS) implementation. These services are critical for ensuring the integrity and security of federal personnel vetting processes. The contract will be a 100% Small Business Set-Aside, with a base period of performance of twelve months and four optional twelve-month extensions. Interested vendors should note that the solicitation is expected to be issued within 30-60 days, and all proposals must be submitted through the SAM.gov website. For further inquiries, vendors can contact Herma Banks or Alex Del Guidice via their provided emails.