Azure Stack Maintenance Services
ID: PANMCC25P0000007136Type: Presolicitation
Overview

Buyer

DEPT OF DEFENSEDEPT OF THE ARMYW6QM MICC-WEST POINTWEST POINT, NY, 10996-1514, USA

NAICS

Other Computer Related Services (541519)

PSC

IT AND TELECOM - NETWORK SUPPORT SERVICES (LABOR) (DG01)

Original Source

https://sam.gov/opp/1ab7cc5d021942a986dee28e92e01c76/view
Timeline
    Description

    The Department of Defense, through the Mission and Installation Contracting Command Installation Contracting Office in West Point, NY, is seeking bids for Azure Stack Maintenance Services. This procurement, falling under NAICS code 541519, aims to secure maintenance services for Azure Stack HCI, ensuring operational efficiency and reliability of critical IT infrastructure. The solicitation is expected to be released electronically around December 2, 2024, via the Computer Hardware Enterprise Software and Solutions (CHESS) program, and interested offerors must ensure their registration in the System for Award Management (SAM) is current. For further inquiries, potential bidders can contact Dayanna Wallace at dayanna.wallace.civ@army.mil.

    Point(s) of Contact
    Dayanna Wallace
    dayanna.wallace.civ@army.mil
    Files
    Title
    Posted
    Azure Maintenance Svc _ CHESS Synopsis.docx
    The Mission and Installation Contracting Command Installation Contracting Office in West Point, NY, is seeking bids for Maintenance Services related to Azure Stack HCI, under the Computer Hardware Enterprise Software and Solutions (CHESS) program. This procurement falls under NAICS code 541519, with a size standard of $34.0 million and utilizes the Product Service Code DG01. To qualify for an award, businesses must be registered with the appropriate NAICS code in the System for Award Management (SAM) and ensure their Unique Entity Identifier (UEI) and Cage Code are current. The solicitation is expected to be released electronically around December 2, 2024, via CHESS, the Army's primary source for IT-related commercial services. Interested offerors are responsible for monitoring SAM for any updates. Quotes and necessary documentation must be submitted via email to the designated contact by the specified closing date stated in the solicitation. This RFP underscores the Army's commitment to procuring essential IT services through established federal processes.
    Requirement Description.docx
    The document outlines a Request for Proposal (RFP) for maintenance services related to DELL EMC products, specifically focused on the DELL EMC AX740XD and S5248F systems. It specifies the inclusion of ProSupport services, varying from Mission Critical 4-Hour Onsite Service with Emergency Dispatch for a duration of three years for the AX740XD units, to Next Business Day Onsite Service for the S5248F units, extending for two years. The technical specifications include models such as AX740XD and N3248TE-ON, indicating the government's need for reliable and timely maintenance to ensure operational efficiency of these critical IT assets. By securing these maintenance agreements, the government aims to minimize downtime and enhance the overall performance of its IT infrastructure, illustrating its commitment to optimal service delivery within its agencies.
    Lifecycle
    Title
    Type
    Azure Stack Maintenance Services
    Currently viewing
    Presolicitation
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