This document outlines a Request for Proposal (RFP) from the Department of Veterans Affairs (VA) for a tele-sitter technology system, specifically the AvaSure system, to support the VA Pacific Islands Health Care System. The acquisition is described as a sole-source requirement to Sierra7, Inc. and details the timeframe for the contract, which spans from November 30, 2024, to November 29, 2029.
The primary objective of the project is to enhance patient safety for high-risk veterans through 24/7 video monitoring at the VA's Community Living Center. Key requirements include HIPAA compliance, system compatibility with current VA IT infrastructures, ongoing maintenance support, and proper training for staff.
The document also includes a precise pricing schedule for multiple yearly subscription renewals, stipulating invoicing processes, and delineating terms for service quality standards, warranty, and maintenance. Additionally, numerous clauses related to federal procurement standards, data security, and contractor obligations regarding information management are highlighted, signifying its adherence to regulations governing federal contracts.
Overall, this solicitation underscores the VA's commitment to integrating technology that not only increases care efficiency but also safeguards the health and wellbeing of veterans through enhanced oversight measures.
The Department of Veterans Affairs is seeking a sole source contract for the AvaSure Virtual Sitter, a remote patient monitoring system, due to the unique capabilities of the only supplier, Sierra7, Inc., a Service-Disabled Veteran-Owned Small Business (SDVOSB). This procurement falls under the Veterans First Contracting Program, allowing direct awards to SDVOSBs when they are the only source able to fulfill the requirement. The justification for this exception references the urgency and specialized nature of the system, which aids in reducing patient falls and injuries.
Market research confirmed that no other vendors could provide the needed software and services, validating the necessity of this non-competitive approach. The estimated cost for the procurement aligns with fair pricing standards, as Sierra7 is an authorized distributor of the product, ensuring compliance with federal acquisition regulations. The contracting officer has certified the justification as accurate, marking proper execution of procurement procedures required for such exceptions. Moving forward, the agency plans to continue market analysis to explore competitive options for future contracts.