Award Notice - Jazz/LMT Suite Follow-on
ID: HT0038-25-F-0002Type: Special Notice
Overview

Buyer

DEPT OF DEFENSEDEFENSE HEALTH AGENCY (DHA)DEFENSE HEALTH AGENCYROSSLYN, VA, 22209, USA

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210)

PSC

IT AND TELECOM - IT MANAGEMENT SUPPORT SERVICES (LABOR) (DF01)

Original Source

https://sam.gov/opp/c83921f394b142d8a364ebaaf304615a/view
Timeline
    Description

    The Defense Health Agency (DHA) is seeking to procure continued support services for the Lifecycle Management Tool (LMT) and JAZZ Hosting, with a focus on maintaining cybersecurity and facilitating data transition during a critical transition period. This procurement is essential for ensuring uninterrupted operations of vital health record systems utilized by the DHA, the Federal Electronic Health Record Modernization Office, and Veterans Affairs partners, as the current contract with IBM is set to bridge the gap until a new solution is implemented by August 2025. The awarded contract, a Firm Fixed Price task order to IBM, was made on a sole source basis due to IBM's unique qualifications and the critical nature of its services, with the base period of performance running from November 8, 2024, to April 7, 2025, and an option for an additional three months. For further inquiries, interested parties may contact Dominique Brown at dominique.u.brown.civ@health.mil or Domonique Holmes at domonique.p.holmes.civ@health.mil.

    Files
    Title
    Posted
    JA-24-0158B_IBM JAZZ_Redacted.pdf
    The Defense Healthcare Management Systems Contracting Division (DHMS-CD) is seeking justification to award a sole-source task order contract to International Business Machines Corporation (IBM) for ongoing support and hosting of the Lifecycle Management Tool (LMT) JAZZ Suite. This contract follows the GSA's Alliant2 GWAC, bypassing the usual fair opportunity process due to IBM's unique qualifications and the critical nature of its services, which have been relied upon since December 2012. The current contract aims to ensure uninterrupted operation while the PEO DHMS transitions to a new solution targeting full operational capability by August 2025. Key services include hosting, defect and incident management, and cybersecurity activities, with IBM being the sole vendor capable of maintaining the customized environment needed to comply with security standards. Immediate needs for the bridge contract arise as PEO DHMS manages a necessary transition due to critical cybersecurity concerns, ensuring no lapse in service that could jeopardize vital health record systems for the Department of Defense and other agencies. The planned new solution is expected to undergo implementation throughout 2024, with a go-live expected by May 2025, necessitating this bridge to avoid service disruption. The overall effort reflects a commitment to continual improvement while managing program and operational risks.
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    Award Notice - Jazz/LMT Suite Follow-on
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